3 or 4 years ago the contacts in the mini USB connector of my Samsung satnav's TA20 traffic antenna cable were worn out. The satnav itself was already a few years old but still worked perfectly. At t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
ActiveGPS are very efficient & very helpful as a supplier. I highly recommend them as a tech provider, with great product knowledge, the delivery was perfect, regular updates via email to me, easily &... See more
Company replied
Very clear website as I needed a dashboard mount for my very old nuvi sat and it was easy to find. Delivery was fantastically quick....2 days over a weekend, so excellent service as well
Company replied
Fantastic service. I had struggled for months trying to select a marine transducer and ActiveGPS were the only company I could find with an advice service. The questionnaire I needed to complete req... See more
Company replied
Company details
Written by the company
ActiveGPS.co.uk first launched on 31st March 2005, marking the beginning of our journey as a dedicated online retailer for GPS and satellite navigation products. More than two decades later, we remain incredibly grateful to the many customers across the UK and around the world who have trusted us with their purchases. Your support is genuinely appreciated. Our e‑commerce store serves both consumers and businesses, offering a comprehensive range of GPS‑based products, accessories, and maps. We proudly stock leading brands including Garmin, TomTom, BlackVue, Mio, Snooper, and Road Angel. We specialise in satellite navigation (sat nav) and GPS (Global Positioning System) technology. Our product range includes devices and accessories for cars and vans, motorcycles, trucks/HGVs, motorhomes, and caravans. We also supply a wide selection of GPS‑enabled equipment such as speed camera detectors, dash cams, handheld GPS units, marine chartplotters, and fishfinders. ActiveGPS.co.uk is a trading subsidiary of Active Alliance Limited. Company Registration Number: 05200677 VAT Number: GB 834 2222 57
Contact info
47 Caverstede Road, PE4 6EX, Peterborough, United Kingdom
- 01733 777623
- sales@activegps.co.uk
- www.activegps.co.uk
4.7
Excellent
471 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Reply from ActiveGPS
Thank you for taking the time to leave a TrustPilot review for your recent purchase from ActiveGPS.co.uk. We are please to read to received a "Fast turnaround".
NMEA 0183 Interface Cable
Very competitive pricing and same day despatch. Cable worked spot on. Saved having to replace a VHF radio to get DSC.
March 4, 2024
Reply from ActiveGPS
Thank you for taking the time to leave a TrustPilot review following your recent order from ActiveGPS.co.uk. We are pleased that you were able to buy the cable you required from us with "Very competitive pricing and same day despatch" and that it saved you "having to replace a VHF radio to get DSC." Brilliant.
Exceptional performance
I’ve ordered a magnetic charger on a Friday as I needed it urgently for the following week, paid to be delivered Monday and actually got it Saturday at 9am. Absolute stars!!
March 1, 2024
Reply from ActiveGPS
Fantastic to read that you ordered item arrived earlier than expected. We aim to dispatch all orders the same (working) day that they are receive up until around 4:30pm. Thank you for taking the time to write a TrustPilot review for your recent purchase from ActiveGPS.co.uk.
Easy to use website ordering process
Easy to use website ordering process, top quality brand new items, & a decent price for a fresh out of the box brand new product.
Delivery was right on time & arrived in tip top condition, ready for immediate use.
February 27, 2024
Reply from ActiveGPS
We are pleased that you found our website easy to use and easy to place your order. We only sell brand new and genuine items from the various manufacturers that we sell. Thank you for taking the time to write a TrustPilot review.
Good advice delivery on the button
Good advice delivery on the button, this is a great company in my opinion, all purchase for motor home
February 23, 2024
Reply from ActiveGPS
Thank you for taking the time to leave a review for your recent purchase from ActiveGPS.co.uk. We are delighted to read that you would recommend us as a "great company" with "Good advice delivery on the button". Thank you.
Great advice goods that work and they…
Great advice goods that work and they have the knowledge - they dont try and sell you some thing you dont need! Great Great!
February 7, 2024
Reply from ActiveGPS
We are delighted to read that you the item you were sold was based on your personal needs/requirements and that great advice was also given to you. Thank you for taking the time to write and post a TrustPilot review for your recent order from ActiveGPS.
Reply from ActiveGPS
We are pleased that you are happy with your purchase and received fast delivery. We are also pleased to read that you found ordering via online via our website was easy. Thank you for taking the time to write a TrustPilot review of your recent order.
Easy to order and delivered as promised
Easy to order and delivered as promised
What could be better
February 8, 2024
Reply from ActiveGPS
Thank you. We are delighted to read that your order was delivered as promised and the ordering process on our website was easy. Thank you for taking the time to post a TrustPilot review for your recent purchase from ActiveGPS.co.uk.
Quick and efficient
Quick and efficient and easy to place orders.
Delivered on time and well packed.
Great prices and huge rage of products.
February 5, 2024
Reply from ActiveGPS
Thank you for taking the time to write and post a TrustPilot review for your recent purchase. We are pleased to read you found our website easy to place your order and that we offer great prices on a huge range of products. We endeavor to dispatch orders promptly and pack them well for our customers. We are pleased you found this to be the case.
A quick delivery was
A quick delivery was well done. Only disappointment being no cover fitted to the bracket to keep inclement weather from the bracket contacts when the Sat Nav was not on the bracket. Was this an oversight on your part?
February 1, 2024
Reply from ActiveGPS
Thank for you taking the time to leave a TrustPilot review of your recent purchase. A Garmin zumo 590/595 Motorycle Mount Weather Cover is available separately, please see: https://activegps.co.uk/garmin-zumo-590-mount-weather-cover.htm. So no oversight, it is the way Garmin sell the mount and weather cover separately. The same was true of the previous model, the popular Garmin zumo 660.
Reply from ActiveGPS
We pride ourselves on packaging customer orders within descent packaging. We want our customers to receive their purchase in the same condition in which it leaves us. Thank you for taking the time to leave a TrustPilot review.
Good delivery and whilst still early…
Good delivery and whilst still early days the product seems to work
January 25, 2024
Reply from ActiveGPS
We are pleased you received "good delivery" from us and that the purchased "product seems to work". Thank you for taking the time to write a TrustPilot review of your order from ActiveGPS.co.uk.
The advice and customer service was…
The advice and customer service was first class.
January 25, 2024
Reply from ActiveGPS
We are delighted to read that the advice and service your received from ActiveGPS.co.uk was "first class". Thank you for taking the time to write a TrustPilot review.
Good Heavy Duty GPS Holder
A really good heavy duty product which holds my Garmin DriveSmart 86 in place and doesn’t slide across the dashboard. Quite expensive for what it is but having trawled the internet the heavy duty GPS holders were hard to find. Plenty around which do slide across the dashboard so I was happy to pay the price to ensure my GPS was safe and stable.
January 22, 2024
Reply from ActiveGPS
We are pleased to read that you are happy with your purchase. We only sell genuine Garmin accessories. The heavy duty mount that you purchased for use with your Garmin DriveSmart 86 is intended for use with that sat nav. We do not sell third party accessories. Thank you for taking the time to write a TrustPilot review of your recent purchased item from ActiveGPS.co.uk.
Reply from ActiveGPS
We are delighted to read that you found our online ordering to be easy and that you received prompt delivery of all the correct parts. Thank you for taking the time to write a TrustPilot review of your recent purchase from ActiveGPS.co.uk.
Everything OK only complaint web site…
Everything OK only complaint web site stated in sock and item was not
January 22, 2024
Reply from ActiveGPS
We are sorry that one of the items you purchased wasn't in stock at the time you placed your order. Despite, as you point out that our website displayed that the item was in stock. We brought this fact to you attention via the telephone within a few minutes of you placing your order. Thank you for taking the time to write a TrustPilot review of your recent purchase from ActiveGPS.co.uk.
Items as advertised and prompt delivery.
January 16, 2024
Reply from ActiveGPS
Thank you for taking the time to write a TrustPilot review. We are pleased to read that your ordered items were as advertised and that you received prompt delivery.
Reply from ActiveGPS
That's fantastic to read that you would buy from ActiveGPS.co.uk again in the future. Thank you for taking the time to write a TrustPilot review for your recent purchase.
Quick and helpful
January 16, 2024
Reply from ActiveGPS
We are pleased you read you found us to be "Quick and helpful". Thank you for taking the time to leave a TrustPilot review.
Reply from ActiveGPS
We are pleased to read you were happy with both our communications and the speed of your delivery. Thank you for taking the time to write a TrustPilot review of your recent purchase from ActiveGPS.co.uk.
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