3 or 4 years ago the contacts in the mini USB connector of my Samsung satnav's TA20 traffic antenna cable were worn out. The satnav itself was already a few years old but still worked perfectly. At t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
ActiveGPS are very efficient & very helpful as a supplier. I highly recommend them as a tech provider, with great product knowledge, the delivery was perfect, regular updates via email to me, easily &... See more
Company replied
Very clear website as I needed a dashboard mount for my very old nuvi sat and it was easy to find. Delivery was fantastically quick....2 days over a weekend, so excellent service as well
Company replied
Fantastic service. I had struggled for months trying to select a marine transducer and ActiveGPS were the only company I could find with an advice service. The questionnaire I needed to complete req... See more
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Company details
Written by the company
ActiveGPS.co.uk first launched on 31st March 2005, marking the beginning of our journey as a dedicated online retailer for GPS and satellite navigation products. More than two decades later, we remain incredibly grateful to the many customers across the UK and around the world who have trusted us with their purchases. Your support is genuinely appreciated. Our e‑commerce store serves both consumers and businesses, offering a comprehensive range of GPS‑based products, accessories, and maps. We proudly stock leading brands including Garmin, TomTom, BlackVue, Mio, Snooper, and Road Angel. We specialise in satellite navigation (sat nav) and GPS (Global Positioning System) technology. Our product range includes devices and accessories for cars and vans, motorcycles, trucks/HGVs, motorhomes, and caravans. We also supply a wide selection of GPS‑enabled equipment such as speed camera detectors, dash cams, handheld GPS units, marine chartplotters, and fishfinders. ActiveGPS.co.uk is a trading subsidiary of Active Alliance Limited. Company Registration Number: 05200677 VAT Number: GB 834 2222 57
Contact info
47 Caverstede Road, PE4 6EX, Peterborough, United Kingdom
- 01733 777623
- sales@activegps.co.uk
- www.activegps.co.uk
4.7
Excellent
471 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Reply from ActiveGPS
We are pleased to read that we "Did what was quoted". Thank you for taking the time to write a TrustPilot review for your recent purchase from ActiveGPS.co.uk.
Very quick delivery and a good price…
Very quick delivery and a good price for Garmin cable.
Since using the cable, my satnav is now working as it should do, some I’m really happy.
January 15, 2024
Reply from ActiveGPS
We are delighted to read that you received your ordered Garmin cable very quick delivery from us and your were happy with the price that you paid. Thank you for taking the time to write a TrustPilot review.
Reply from ActiveGPS
We aim to be clear and concise with the information we provide across the ActiveGPS.co.uk website. We are pleased to hear that you also received prompt delivery from us. Thank you for taking the time to write a TrustPilot review.
Reply from ActiveGPS
We are pleased to hear that your order arrived on schedule. Thank you for posting a TrustPilot review.
Prompt delivery and sensible price
January 8, 2024
Reply from ActiveGPS
We aim to set our prices to be competitive, especially with the backdrop of the cost of living at this time. Thank you for your leaving a TrustPilot review of your recent order placed at ActiveGPS.co.uk.
Great service throughout.
Great service throughout.
Communication, delivery and product.
Many thanks.
January 2, 2024
Reply from ActiveGPS
We are really pleased to read your feedback for your purchase earlier this month. Thank you for taking the time to write TrustPilot a review.
Active GPS Goods arrived as described
Goods arrived as described, great communication. Thankyou.
December 29, 2023
Reply from ActiveGPS
Thank you for taking the time to leave a TrustPilot review. Good to hear the goods that arrived were as described and you received great communication from us.
Always helpful
I purchased a Garmin sat nav for use in South Africa a month or two ago. Checked when it arrived that it "lit up". It'd been pre loaded with maps (thanks - for doing it!). I checked again in preparation for our trip and the battery seemed flat. I did try charging in the car but clearly not for long enough. Contact made with Active GPS and I was advised to use a Garmin charger (the model # was advised). 24 hours later, Amazon delivered, unit charged. Helpful as ever! Thank you.
December 19, 2023
Unprompted review
Reply from ActiveGPS
We are delighted to read your review. Thank you for taking the time to write the TrustPilot review for your order. We will always help and advise our customers to the best of our ability at any point in the ordering process - before, during or after purchase. When and where we can we will also help and assist, including as you found, by transferring maps prior to your order being dispatched and advising how to best charge your Garmin sat nav. Enjoy using your Garmin sat nav in South Africa.
Easy transaction and delivery.
Easy transaction and delivery was sooner than expected.
December 12, 2023
Reply from ActiveGPS
Thank you for taking the time to leave a TrustPilot review. We are pleased to read that you found our online ordering to be easy and that your purchase was delivered to you sooner than you expected.
Arrived a couple of days after…
Arrived a couple of days after ordering, good price for a genuine Garmin product.
December 11, 2023
Reply from ActiveGPS
We pride ourselves selling genuine Garmin products, be that maps, accessories, sat navs, smartwatches etc. Sourced directly from Garmin. Thank you for taking the time to post a TrustPilot review.
Delivered on time
Delivered on time, made enquiry regarding product was given useful information and offered a refund if required
December 6, 2023
Reply from ActiveGPS
We are pleased that your order was delivered on time. Thank you for taking the time to leave a TrustPilot review.
Great experience
Very satisfied, no problems with the order, very fast response and friendliness of the sellers, fast shipping, great experience.
December 7, 2023
Reply from ActiveGPS
We are pleased to read your shopping experience with ActiveGPS was a "great experience" and that you are "Very satisfied". Thank you for your order and taking the time to leave a TrustPilot review following the delivery.
Reply from ActiveGPS
Thank you for calling our service as "Excellent. We are pleased to read you received your order the next day after placing it. Thank you for taking the time to leave a TrustPilot review of your recent order with ActiveGPS.co.uk.
Quick efficient service delivering…
Quick efficient service delivering exactly what I wanted
November 28, 2023
Reply from ActiveGPS
We aim to deliver exactly what you received following placing your order your order with ActiveGPS... "Quick efficient service delivering exactly what I wanted". Thank you for taking the time to post a TrustPilot review of your recent order.
The service and the product that I have…
The service and the product that I have received are perfect. Very Happy.
wishing you Happiness and Prosperity
November 28, 2023
Reply from ActiveGPS
Thank you for your TrustPilot review and also your very kind wishes for "Happiness and Prosperity". We are delighted to read that both the service and product that you received from ActiveGPS.co.uk are "perfect".
Delivery was fast but the cable…
Delivery was fast but the cable advertised as fit for mivue 658 doesn’t fit. It will no go into the slot of device
November 30, 2023
Reply from ActiveGPS
We are sorry to read on TrustPilot that the purchased cable doesn't fit your Mio MiVue 658. Please send an to sales@activegps.co.uk so that we can look into this matter further for you. Thank you.
Checked what I wanted and supplied what…
Checked what I wanted and supplied what was required
November 30, 2023
Reply from ActiveGPS
We are pleased that we supplied what was required. Thank you for taking the time to leave a TrustPilot review for your recent order.
Reply from ActiveGPS
We are pleased to read that you delighted with your purchase and that you found our ordering process easy and received rapid delivery. Thank you for taking the time to leave a TrustPilot review for your recent order.
The company was very good and helpful
The company was very good and helpful, there was a small problem with delivery, my fault not the company fault, but they sorted everything out quickly. Part I needed arrived quickly and was correct thank you for everything
November 23, 2023
Reply from ActiveGPS
We are pleased to read that you found us to be "very good and helpful". Sorry to hear that there was a small problem with the delivery. Fantastic that it arrived quickly and was correct. Thank you for taking the time to share your shopping experience with ActiveGPS.co.uk via a TrustPilot review.
Prompt and safe delivery
November 22, 2023
Reply from ActiveGPS
We are pleased you received your order promptly from us. Thank you for taking the time to leave a TrustPilot review of your order from ActiveGPS.co.uk.
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