Dear Zaid Badr, I would like to extend my sincere gratitude for your continuous support and assistance in helping me and my team solve trading-related issues. Your professionalism, patience,... See more
Company replied
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ACY Securities supposed to be No. 1 worldwide without talking a lot about them, will mention just one thing, withdrawal process takes from one to 4 hours maximum according to 3 years experience with... See more
Company replied
Absolutely amazing support and service from the team at ACY! I want to give a special shoutout to Yazeed Alkhatib for going above and beyond to help me out. He was super professional, quick to respond... See more
Company replied
I’m very happy to have had world trusted forex broker like ACY securities to invest for the future. I have so far been enlightened about forex trading. Capitalaise.ai and my ACY portal by my account m... See more
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Company details
Written by the company
ACY Securities delivers a next-generation trading experience through its fintech ecosystem, offering institutional-grade infrastructure, superior execution, and access to 2,200+ instruments. Trade Forex, Shares CFDs, Indices, Commodities, Precious Metals, and Crypto on MT4, MT5, or the ACY Trading Platform. Since 2011, we have built on three pillars: technology, liquidity, and performance, as part of the ACYLogix Group. Switch to ACY Securities today and experience the difference.
Contact info
ACY Tower, Level 18, 799 Pacific Highway, 2067, Chatswood, Australia
- +61 2 9188 2999
- support@acy.com
- www.acy.com
4.5
Excellent
689 reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All things considered, special thanks to Ramah
Ich wende das sehr gerne
June 16, 2025
Unprompted review
Reply from ACY Securities
Dear Yahya Jabarin,
Thanks for the great review! We’re glad you had a good experience and appreciate you taking the time to share it.
At ACY Securities, we are dedicated to delivering outstanding service and will always strive to ensure your satisfaction. We appreciate you choosing us as your preferred broker and look forward to continuing to serve you.
Best regards,
The ACY Securities Customer Support Team
My experience with Acy is great
My experience with Acy is great, no bad incidents so far and I'd like to thank Rammah for his exceptional support.
June 16, 2025
Unprompted review
Reply from ACY Securities
Dear Ahmad kayyali ,
Thanks for the great review! We’re glad you had a good experience and appreciate you taking the time to share it.
At ACY Securities, we are dedicated to delivering outstanding service and will always strive to ensure your satisfaction. We appreciate you choosing us as your preferred broker and look forward to continuing to serve you.
Best regards,
The ACY Securities Customer Support Team
More than 6 years with ACY
More than 6 years with ACY . And I found very helpful support team
June 10, 2025
Unprompted review
Reply from ACY Securities
Dear Mohammed Alkehaili,
Thanks for the great review! We’re glad you had a good experience and appreciate you taking the time to share it.
At ACY Securities, we are dedicated to delivering outstanding service and will always strive to ensure your satisfaction. We appreciate you choosing us as your preferred broker and look forward to continuing to serve you.
Best regards,
The ACY Securities Customer Support Team
Reply from ACY Securities
Dear Sandy,
Thanks for the great review! We’re glad you had a good experience and appreciate you taking the time to share it.
At ACY Securities, we are dedicated to delivering outstanding service and will always strive to ensure your satisfaction. We appreciate you choosing us as your preferred broker and look forward to continuing to serve you.
Best regards,
The ACY Securities Customer Support Team
Acy He is the best broker I have dealt…
Acy He is the best broker I have dealt with.
June 2, 2025
Unprompted review
Reply from ACY Securities
Dear Ahmed shawhy,
Thanks for the great review! We’re glad you had a good experience and appreciate you taking the time to share it.
At ACY Securities, we are dedicated to delivering outstanding service and will always strive to ensure your satisfaction. We appreciate you choosing us as your preferred broker and look forward to continuing to serve you.
Best regards,
The ACY Securities Customer Support Team
Reply from ACY Securities
Dear Ahmed abdo,
Thanks for the great review! We’re glad you had a good experience and appreciate you taking the time to share it.
At ACY Securities, we are dedicated to delivering outstanding service and will always strive to ensure your satisfaction. We appreciate you choosing us as your preferred broker and look forward to continuing to serve you.
Best regards,
The ACY Securities Customer Support Team
Quick reply from YAZEED ALKHATEEB
May 28, 2025
Unprompted review
Reply from ACY Securities
Dear Majeeda Kabooah,
Thank you for sharing your feedback!
We greatly appreciate your kind words. We are proud of the commitment our team shows in delivering outstanding service.
Thank you for choosing ACY Securities. We look forward to continuing to support you with excellence.
Best regards,
The ACY Securities Customer Support Team
Reply from ACY Securities
Dear M O S T A F A Zohny,
Thank you for your generous review!
It’s fantastic to hear that our staff were able to assist you so effectively. We are so proud of our team’s dedication to providing the best possible service.
We greatly appreciate your trust in ACY Securities and look forward to serving you for many years to come.
Best regards,
The ACY Securities Customer Support Team
I was struggling to amend my meta…
I was struggling to amend my meta trader to GBP as it was set to USD from yesterday. The first person who i messaged yesterday was not very helpful, but the this person was brilliant, they took the time to make sure this issue was sorted and now it is.
May 20, 2025
Unprompted review
Reply from ACY Securities
Dear Calm Cynf,
Thank you for taking the time to leave your review!
We appreciate your trust in ACY Securities and look forward to continuing to serve you with excellence.
Best regards,
The ACY Securities Customer Support Team
Great customer service from Mr
Great customer service from Mr. Yazeed Alkhateeb
May 12, 2025
Unprompted review
Reply from ACY Securities
Dear Ayman Saleh,
Thank you for your review!
It’s fantastic to hear that our staff were able to assist you so effectively. We are so proud of our team’s dedication to providing the best possible service.
We greatly appreciate your trust in ACY Securities and look forward to serving you for many years to come.
Best regards,
The ACY Securities Customer Support Team
Reply from ACY Securities
Dear Bitten,
Thank you for taking the time to leave your review!
We appreciate your trust in ACY Securities and look forward to continuing to serve you with excellence.
Best regards,
The ACY Securities Customer Support Team
Amazing malek amd yazeeed always in the…
Azing malek amd yazeeed always in the back
April 29, 2025
Unprompted review
Reply from ACY Securities
Dear Ahmad Albelbisi,
Thank you for taking the time to leave your review!
We appreciate your trust in ACY Securities and look forward to continuing to serve you with excellence.
Best regards,
The ACY Securities Customer Support Team
Thank you ACY! Thanks to Zaid and Malek for your great…
Thank you Zaid and Malek for your great efforts and support in this journey and I hope you the best! Thanks to ACY for their continued dedication and commitment to excellence and their support to us the clients. I am enjoying my journey with them and I hope for continued success and growth for both of us. Thanks to all the ACY team members!
April 29, 2025
Unprompted review
Reply from ACY Securities
Dear Mohamed AlBufalah,
Thank you for your generous review!
It’s fantastic to hear that Mr. Zaid and Mr. Malek were able to assist you so effectively. We are so proud of our team’s dedication to providing the best possible service.
We greatly appreciate your trust in ACY Securities and look forward to serving you for many years to come.
Best regards,
The ACY Securities Customer Support Team
I have the very best experience with…
I have the very best experience with ACY. The support is fast and my account manager is a very nice guy who is answering me every question professionally. Since 2 Months I am using the platform, I can tell only positive things about the process, about the support, about the trading experience. Please continue being so great, ACY!
April 29, 2025
Unprompted review
Reply from ACY Securities
Dear Crypto Enthusiast,
Thank you for your splendid review.
That is great our agent was able to solve your account issue. We are so proud of our team’s dedication to providing the best possible service.
We greatly appreciate your trust in ACY Securities and look forward to serving you for many years to come.
Best regards,
The ACY Securities Customer Support Team
Is good expriens
April 29, 2025
Unprompted review
Reply from ACY Securities
Dear HAMZAH MAHMOUD ABDELGAWAD,
Thank you for the positive review.
We appreciate your trust in ACY Securities as a reliable and trustworthy broker. We're committed to providing exceptional service and will continue to prioritize your satisfaction. Thank you for choosing ACY Securities as your broker of choice, and we look forward to serving you in the future.
Best regards,
The ACY Securities Customer Support Team
Reply from ACY Securities
Dear haneen Amer,
Thank you for the positive review.
We appreciate your trust in ACY Securities as a reliable and trustworthy broker. We're committed to providing exceptional service and will continue to prioritize your satisfaction. Thank you for choosing ACY Securities as your broker of choice, and we look forward to serving you in the future.
Best regards,
The ACY Securities Customer Support Team
very positive experience thanks.
very fast response and knowlegable person
sorted my issue very well.
April 10, 2025
Unprompted review
Reply from ACY Securities
Dear steve thursfield,
Thank you for your splendid review.
That is great our agent were able to solve your account issue. We are so proud of our team’s dedication to providing the best possible service.
We greatly appreciate your trust in ACY Securities and look forward to serving you for many years to come.
Best regards,
The ACY Securities Customer Support Team
ACY support team is the best service…
ACY support team is the best service team among all the trading platforms I experienced, as helpful Michael from the centre solved my trading software problem by effort, this time customer manager Fay provided me the opportunity to attend the useful investment seminar in Brisbane and helped me upgrade my trading platform.
Highly recommend ACY Securities
April 10, 2025
Unprompted review
Reply from ACY Securities
Dear lighting TSY,
Thank you for the positive review.
We appreciate your trust in ACY Securities as a reliable and trustworthy broker. We're committed to providing exceptional service and will continue to prioritize your satisfaction. Thank you for choosing ACY Securities as your broker of choice, and we look forward to serving you in the future.
Best regards,
The ACY Securities Customer Support Team
Absolutely amazing support and service…
Absolutely amazing support and service from the team at ACY! I want to give a special shoutout to Yazeed Alkhatib for going above and beyond to help me out. He was super professional, quick to respond, and genuinely cared about making sure everything went smoothly. Thanks to Yazeed, the whole process was simple and stress-free. Highly recommended!
April 6, 2025
Unprompted review
Reply from ACY Securities
Dear Sally,
Thank you for your splendid review.
That is great our agent Yazeed Alkhatib were able to solve your account issue. We are so proud of our team’s dedication to providing the best possible service.
We greatly appreciate your trust in ACY Securities and look forward to serving you for many years to come.
Best regards,
The ACY Securities Customer Support Team
Relative New to ACY Securities but I…
Relative New to ACY Securities but I have had very good positive experience so far
April 7, 2025
Unprompted review
Reply from ACY Securities
Dear Horatio,
Thank you for your generous review!
It’s fantastic to hear that our staff were able to assist you so effectively. We are so proud of our team’s dedication to providing the best possible service.
We greatly appreciate your trust in ACY Securities and look forward to serving you for many years to come.
Best regards,
The ACY Securities Customer Support Team
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