The ADHD Centre  Reviews 

567
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being compassionate, thorough, and highly experienced, making them feel genuinely heard, understood, and at ease throughout their interactions. The service is frequently described as excellent, with many appreciating the clear explanations and the smooth, supportive process from start to finish, often conducted remotely for convenience. Reviewers highlight the quick response times and the efficiency of both the medical professionals and the administrative team, who are noted for being friendly, helpful, and going above and beyond. However, some customers also noted issues with communication and support, reporting slow responses and a lack of follow-up on important matters, which sometimes led to a drawn-out process.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising the professionalism, kindness, and... See more

Service

Users describe positive interactions with service, highlighting the thorough and professional approach to... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the support and care received, with... See more

User experience

Customers had positive experiences with user experience, describing the overall process as professional,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were nervous before our son’s ADHD assessment, but Dr Kehinde was kind and reassuring not only to us as parents but most importantly to our son, from the outset. Dr Kehinde listened intently... See more

Rated 5 out of 5 stars

My 17 year old daughter was recently diagnosed by Dr. Shaker as having ADHD inattentive type and related anxiety. He is a very experienced psychiatrist having worked for many years with young people a... See more

Company replied

Rated 5 out of 5 stars

Great communication from the off - and very helpful as pwADHD to get email from secretary saying to contact them if any questions. I was able to ask if I’d missed anything and I had! Booking process w... See more

Rated 5 out of 5 stars

Dr Sani was very professional, thorough and kind in her approach to assessing me. It was an exhausting but interesting process. I am very glad that I decided to get a formal diagnosis as I do suf... See more


Company details

  1. Child Health Care Center

Written by the company

The ADHD Centre is a team of experienced Consultant Psychiatrists, Psychotherapists, and ADHD Behavioural Coaches who have come together with a common mission to offer a service dedicated to the scientific study and treatment of ADHD as it affects people throughout the life cycle from childhood, through adolescence, and into adulthood.


Contact info

4.8

Excellent

TrustScore 5 out of 5

567 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(567)

174 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really helpful consultation

Really helpful consultation. Dr Tareen was really supportive and able to answer all my questions. Felt listened to and she was lovely with our daughter too.

February 5, 2026
Rated 5 out of 5 stars

I was nervous but that evaporated Instantly.

I was nervous about taking a step towards diagnosis but i can say 100% i picked the right people to call. The team here were frinedly, efficient, supportive and so so fast. I should have called them years ago. They are placed in the mid price range so afordable but thorough.

February 3, 2026
Rated 5 out of 5 stars

reputable service

had my meetings with Dr Mohammadinasab whos always responsive and able to provide useful information when needed. been with this service for around 2 years and was able to get a shared care agreement with my local GP.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

ADHD Assessment Feedback

I found the experience rather overwhelming as there were so many questions to answer however I did appreciate the attention to detail that was required for the assessment. It was a relief to recognise my symptoms described and to understand that they are as a result of ADHD.

January 29, 2026
Rated 5 out of 5 stars

The assessment provided valuable…

The assessment provided valuable insight into my strengths and challenges. I really appreciated how patient and helpful the doctor (Dr Upadhya) was, especially in using clear and simple language since English is not my first language. This made the experience positive, reassuring, and easy to follow.

January 24, 2026
Rated 5 out of 5 stars

Great support from the start of the…

Great support from the start of the process. Easy booking process and support leading up to the appointment. The doctor today was compassionate and understanding, supportive and considerate of my son feelings.

January 19, 2026
Rated 5 out of 5 stars

ADHD Diagnosis

I received my diagnosis for ADHD before Christmas and commenced my shirtly thereafter. I am in my mid fifties and have struggled with concentrating, focus, fidgeting, procrastination and a host of other traits since childhood. The positive impact that the medication is having on my day to day life is quite remarkable. Tasks which normally take me all day are now completed efficiently and usually at the first attempt. My family and friends have noticed how much calmer and more focussed I am during social interactions. I feel like I have more time and space to get things done. The effect is very subtle, I still feel the same in all other respects. I wish I had taken the strap of getting diagnosed years ago.

January 20, 2026
Unprompted review
Rated 2 out of 5 stars

I didn't feel that the results fitted…

I didn't feel that the results fitted thevery large amount of my assessment imput: I spent so much time and money on all of this only to recieve a lukewarm result..

.............................................................................

18.02.2026: ..no ADHD Centre staff have contacted me and so their reply attached here has not been fulfilled.
They have my email and other details but nothing has been done regarding my 'dissapointed' review.

October 15, 2025
The ADHD Centre  logo

Reply from The ADHD Centre

Dear Randolph,
Thank you for your feedback. We are here to help to support all clients. We will contact you directly to discuss your experience and concerns further.
Kind regards,
The ADHD Centre

Rated 5 out of 5 stars

Brilliant service

We were nervous before our son’s ADHD assessment, but Dr Kehinde was kind and reassuring not only to us as parents but most importantly to our son, from the outset.

Dr Kehinde listened intently to what we were telling her and was calm and compassionate to our us all. Dr Kehinde was extremely thorough and it was clear she really cared to give us the right diagnosis.

I would recommend Dr Kehinde without hesitation.

December 19, 2025
Rated 4 out of 5 stars

Overall a positive experience

Would have been 5 stars but I didn’t get an email I was promised on my first telephone enquiry. Once I had booked my assessment, communication with Dr Sani’s secretary was very good. At my assessment Dr Sani handled my nerves delicately and was able to get the information she needed to make a clear assessment.

January 9, 2026
Unprompted review
Rated 2 out of 5 stars

Very poor support and communication

Very poor support and communication.
My daughter was diagnosed, after paying for an extra test, but the communication has been pitiful.

I wait ages, sometimes days, for someone to come back to me. When they do the support is minimal.

They kept sending the information to my daughter withough appreciating the fact that her ADHD means she forgets to take the actions she's been asked to take. When they didn't receive back what was expected there was no follow-up.

The information they send is very cut and paste, with no thought or appreciation for the issues faced.

I asked for for diagnosis so I could send it to her college because they need something on record. Instead of sending a simple letter, I was sent her entire diagnosic history, including sensitive information, which I cannot possibly send them. When I emailed back to explain that what they had sent was unsuitable I had no response.

We are still awaiting our meeting to discuss medication.

So, nothing to help her with the college support she needs, no medication.

It's a shambles and I wouldn't recommend.

January 9, 2026
Unprompted review
The ADHD Centre  logo

Reply from The ADHD Centre

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and appreciate how frustrating and distressing this situation has been for you and your daughter.

We are sorry that the documentation previously sent did not meet your needs and that you did not receive a timely response when you raised this concern. This is not the standard of service we aim to provide, and we are reviewing this internally.

Regarding medication, we understand your concern about the delay in arranging a titration initiation appointment.

Medication initiation for ADHD involves of the prescribing of controlled drug medications and certain safe prescribing do need to be followed as per NICE guidelines.

We do offer free drop in study skills sessions for clients of the centre and we have provided information about this already after your daughter had her assessment.

Kind regards,
The ADHD Centre

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