I always had a response to my questions, and that made the long time it took to resolve the issue bearable. I felt that initially far too much credence was given to the other party's statements, overl... See more
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Admiral Law are specialists in personal injury claims. If you’ve suffered a personal injury or illness as a result of someone else’s negligence, then Admiral Law can help you get the compensation you are entitled to.
Contact info
Floor 11 Ty Admiral, CF10 2EH, Cardiff, United Kingdom
- enquiries@admirallaw.co.uk
- www.admirallaw.co.uk
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very helpful staff
very helpful staff, made the situation very easy to deal with. would defo recommend
Great professional service
Polite, respectful and professional.
Great customer service and explanation. One of those experiences where they make everything clear and precise. They leave you not needing any further information and they do it efficiently and without taking too much time.
Helpful and professional
The advisor on the telephone was helpful and went through the process in a clear manner, so that i felt comfortable and understood the next steps, professional but friendly.
Jacob Fortt was fantastic throughout…
Jacob Fortt was fantastic throughout the process. After a disappointing start to the process, Jack became my case handler and the experience and service I received from Jack was first class through. Fantastic communication and always have reliable and realistic timeframes when communicating. Thank you Jack Fortt
the customer portal was good and easy…
the customer portal was good and easy to use . the case handler was very helpful. there was no need for long telephone conversations ,the portal meant access to your case at any time. When there was need to telephone the people at Admiral Law were polite, helpful and explained things clearly .
I like to give thank you to my new case…
I like to give thank you to my new case handler. She has solved the case very quickly.customer service is good.
Connor with whom I spoke to was…
Connor with whom I spoke to was courteous and clear with all the instructions and explained my questions well. Thank you,
Friendly and efficient service.
Professional service
My Case Handler was very professional and very amiable. He explained everything clearly to me. He was timely with his calls. Thank you.
Danielle was very friendly and made me…
Danielle was very friendly and made me feel very at ease. Felt like an easy process and wasn’t complicated, especially with the confusion of what to do after a collision.
Good customer service
Spoke to Kirby and she was very helpful, patient and understanding of my situation. I felt very looked after and listened to by her
Good and clear communication and step…
Good and clear communication and step by step of what is going to happen next
Kayleigh was more than helpful taking…
Kayleigh was more than helpful taking due care in regards to my situation and being more than intensive about gaining the most knowledge and support they can offer while clearly outlining the situation and next steps
Thank you so much for all your help
Excellent information from Ella at end…
Excellent information from Ella at end of claim however this should not have been dragged out for 4+ years.
On a positive note though, easy to access and use portal for communication and confirmation of claim
Perfect service
They are always the best in service straightforward both me and My wife we’ve been using admiral insurance for over six seven years
Connor was exceptionall
Connor was very clear, very patient and very sympathetic. Was a pleasure talking to him .
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