ADV. Reviews 

362
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers had a great experience with this company. Customers frequently mention how comfortable and secure the specialized ear tips are, keeping everything firmly in place during workouts or daily walks. Consumers also praise the impressive sound quality, acoustic seal, and durable construction that easily outperforms standard factory options. Some reviewers were not happy with long delivery times, mentioning they had to wait many weeks to get their packages delivered. A few people also reported occasional problems with the sizing, finding that certain items did not fit correctly or felt quite uncomfortable.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items are comfortable, easy... See more

Quality

Reviewers mention positive feedback about quality, praising the excellent sound performance and custom fit.... See more

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting fast and quick shipping within... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought the Eartune Fidelity UF-A3 replacement ear tips for the Apple AirPod 3 and they are fantastic! With the stock ear tips they would get really slippery from ear wax and oils and would constantl... See more

Company replied

Rated 5 out of 5 stars

Love these eartips for my AirPods!! They are comfortable to the point I almost don’t realize they’re there and I don’t feel like they are going to fall out of my ears like I do with the apple eartips.... See more

Company replied

Rated 5 out of 5 stars

When I lost an earbud and asked if ADV offers replacements, they said no but gave me 20% off + free shipping on my next purchase! I bought another pair because they're so perfect. Clear, responsive an... See more

Rated 5 out of 5 stars

I love the sound of the new AirPods Pro, but the fit with Apple’s ear tips was not great. Had to push it in every other minute, and it kept falling off (once even in a packed flight, that sent me to... See more

Company replied


Company details

  1. Hi-fi shop

Information provided by various external sources

We are the makers of truly audiophile earphones, headphones and speakers designed for musicians, using only the premium materials and the latest technologies.


Contact info

4.1

Great

TrustScore 4 out of 5

362 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.1

All reviews

(362)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The stereo wire that came with the unit…

The stereo wire that came with the unit was not connecting in stereo dos made me think that the unit was damaged. Lucky it included a double sided 3.5 in put jack that was working . And there was no owners manual that came with the uint . It would be nice to know how this uint works and how long the battery charge is good for . I am a pro guitar player and I use in ear monitors now and then . And I was in the market for many for a wireless system like this . And I can’t have fallers in my line of work as you know .

February 6, 2026
ADV. logo

Reply from ADV.

Hello Gabriel,

We're very sorry to hear the issues experienced! Please reach out to us at support@adv-sound.com so that we can address any issues there may be.

Thank you,
Jane from customer services

Rated 5 out of 5 stars

Great Support

Was able to work with customer service and get overnight shipping

January 26, 2026
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Reply from ADV.

Thank you!

Rated 3 out of 5 stars

I think I just had huge expectations…

I think I just had huge expectations and they were just okay. Not bad and it was good quality just not life changing I guess

February 24, 2025
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Reply from ADV.

Hello Jake,

We're sorry for seeing your message late. How did the medium size fit and seal around your ears? We'd still love to help you if needed. Kindly reach out to us at support@adv-sound.com.

Thank you,
Jane from customer services

Rated 5 out of 5 stars

Like new

Needed new ear buds for my air pods these are great soft and i got my favorite color

December 29, 2025
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Reply from ADV.

Thank you Turner!

Rated 1 out of 5 stars

The detach when I pull them out of my…

The detach when I pull them out of my ears.

December 30, 2025
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Reply from ADV.

Hello Jillian,

We're sorry to hear that! It may be possible that the memory foam tips are not fully clicked onto the AirPods Pro. If the issue still persists, please reach out to us at support@adv-sound.com and we'd be happy to help you further. Thank you!

Best regards,
Jane from customer services

Rated 5 out of 5 stars

Great fit, makes the AirPods Pro 3 near-perfect

I love the sound of the new AirPods Pro, but the fit with Apple’s ear tips was not great. Had to push it in every other minute, and it kept falling off (once even in a packed flight, that sent me to crawl for 10 minutes to find it).
With these memory foam tips, it feels like it’s locked in, and can’t move. I already tried it running for an hour, with zero movement. Amazing simple product.

December 30, 2025
ADV. logo

Reply from ADV.

Thank you Eran!

Rated 1 out of 5 stars

One of the worst purchases I’ve ever made

The product took twice the amount of time it was quoted to deliver. It ended up taking them 6 months. On numerous occasions my emails would go without an answer until I double emailed. Even when I did get an email back I could not get a direct answer on when my product was going to be delivered. It wasn’t until I charged back the charge that they started to take the situation seriously and finally tell me the product was ready to ship. They would not budge on price at all even with all of this as they believe they have a very high quality product and it would go against their principles. I finally receive the product and the right ear is too tight and the left ear is too loose. Not to mention they have worse audio than AirPods. The frequency response has virtually no low end. It sounds like I’m listening to 2008 6$ skull candy’s.

November 24, 2025
ADV. logo

Reply from ADV.

Hello Michael,

We truly appreciate your patience. As for the sound experience, if you haven't already, please try to reset and re-pair. And kindly help check that the earbuds are sufficiently charged. As for the fit, if you haven't already, please reach out to us at support@adv-sound.com and we can guide you through our refit process.

Thank you,
Jane from Customer Services

Rated 5 out of 5 stars

Air Pods Pro 3 eartips XS fit perfectly…

Air Pods Pro 3 eartips XS fit perfectly & comfortably. Repeat customer as I have enjoyed ADV’s Air Pods Pro 2 eartips.

November 24, 2025
ADV. logo

Reply from ADV.

Thank you so much Tom! We appreciate your continued support for us.

Rated 5 out of 5 stars

Farking amazing.

Absolutely legit and I was extremely skeptical. My AirPods continually fell out until the day I swapped for the foam tips.

November 3, 2025
ADV. logo

Reply from ADV.

We're very glad to hear Ritchie! Thank you for sharing your experience with us.

Rated 3 out of 5 stars

i play bass, great sound!

i play bass
the sound is great!
the delay in shipping was not so great, should have mentioned the delay in shipping

October 29, 2025
ADV. logo

Reply from ADV.

We're so happy to hear! We do apologize for the delayed shipment for your order and have implemented a better system since so that same issue will not happen again in the future.

Thank you again,
ADV.

Rated 4 out of 5 stars

Works well, holds better

These work well and hold the AirPods a bit more firmly in the ear. They snap into place just like Apple’s. One star off because they aren’t quite as game changing as advertised. The seal and isolation are about the same as the stock tips.

October 29, 2025
ADV. logo

Reply from ADV.

Hello John,

Thank you for sharing your experience with us! If haven't already, please help explore different sizes from the mix-sized pack you have purchased for improved seal and noise isolation.

Kind regards,
ADV.

Rated 5 out of 5 stars

Fantastic products

Fantastic products. These take the AirPods Pro 3 from a 10 to an 11.

October 28, 2025
ADV. logo

Reply from ADV.

Thank you for the awesome shoutout Brick, we appreciate you!

Rated 5 out of 5 stars

Love these eartips for my AirPods!

Love these eartips for my AirPods!! They are comfortable to the point I almost don’t realize they’re there and I don’t feel like they are going to fall out of my ears like I do with the apple eartips. The newer eartips from apple are a bit better than the original but are definitely nothing compared to these from ADV. Will definitely continue to repurchase and recommend.

October 28, 2025
ADV. logo

Reply from ADV.

We're so happy to hear Alaina, thank you!

Rated 2 out of 5 stars

Good Product, Very Long Wait

I ordered a set of custom ear tips for an IEM that was not on their list, which understandably should take a little longer. However, it took around 13 weeks for me to receive my custom ear tips, which is bordering on absurd. I have no complaints about the product though, it’s better than I expected in terms of comfort and ease of use and the isolation is good — in short, it does what it’s supposed to do.

October 3, 2025

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