I bought the Eartune Fidelity UF-A3 replacement ear tips for the Apple AirPod 3 and they are fantastic! With the stock ear tips they would get really slippery from ear wax and oils and would constantl... See more
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Review summary
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Love these eartips for my AirPods!! They are comfortable to the point I almost don’t realize they’re there and I don’t feel like they are going to fall out of my ears like I do with the apple eartips.... See more
Company replied
When I lost an earbud and asked if ADV offers replacements, they said no but gave me 20% off + free shipping on my next purchase! I bought another pair because they're so perfect. Clear, responsive an... See more
I love the sound of the new AirPods Pro, but the fit with Apple’s ear tips was not great. Had to push it in every other minute, and it kept falling off (once even in a packed flight, that sent me to... See more
Company replied
Company details
Information provided by various external sources
We are the makers of truly audiophile earphones, headphones and speakers designed for musicians, using only the premium materials and the latest technologies.
Contact info
500 Northern Blvd, 11021, Great Neck, United States
- info@adv-sound.com
- www.adv-sound.com
4.1
Great
362 reviews
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Replied to 77% of negative reviews
Typically takes over 1 month to reply
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Custom product as not described
I honestly don't know how this could happen. I even messaged you after my ordering saying I couldn't wait for this product as your website says the new Aptx Lossless Codecs are supported, which was the only reason I ordered, for the new qualcomm bluetooth chipset.
The waited over 9 weeks only to have a product that is not Aptx Lossless supported at all.
The M5-TWS Custom you've sent me does not support Aptx Lossless nor does it support Aptx Adaptive as you've described on your website.
I know how to check this as I own a pair of Headphones which has this supported, so I know how to check android Bluetooth settings for this and your product does not comply.
I've spent a lot with you, 2 different Eartune orders and now this. I'm expecting this to be resolved immediately. I don't usually resort to reviews but your responses have been so slow recently.
September 24, 2025
Reply from ADV.
Hello Jiten,
We are very sorry to hear your experience! Currently, we are actively checking with our engineers to see what may have happened with your specific unit; as soon as we have an update, we will be in touch with you. We truly appreciate your communication with us and your kind understanding.
Best regards,
Jane from Customer Services
Great product!
Fast shipping. Product is comfortable and works great! Definitely better than the silicone tips that come from factory.
September 1, 2025
Reply from ADV.
Thank you Justin! We're so glad to hear!
Working with the support team
In process of a refit / redesign on the in ear inserts. the support is appreciated.
September 4, 2025
Reply from ADV.
Hello Curtis,
We regret to hear about your experience! While a little bit of soreness is normal in the first week of wearing the Eartune Fidelity tips, if the soreness doesn't go away in that time it may be possible that your custom tips need adjustment or redesign. Kindly lookout for an email coming from our team so that we can further help you.
Thank you,
Jane from Customer Service
Soft fit.
This is my second time purchasing the extra large foam tips for my AirPod’s.
They fit into the case and are very comfortable.
The foam does become stiff the longer it is out of the packaging so I reseal after removing a pair.
I would be interested in purchasing a custom set if it was available for the AirPod’s, just say’n.
August 7, 2025
Reply from ADV.
Hello James,
Thank you so much for taking time to leave us a review! We are glad to hear that you liked our foam tips. And we do make custom fit silicone tips for Apple AirPods -https://www.adv-sound.com/products/eartune-fidelity-custom-fit-eartips, you can find AirPods under the compatibility drop down list. Please don't hesitate to reach out with any question at support@adv-sound.com
Good but not great.
The sizing could be done better the medium and large seemed to be almost the same size large in the variety pack I purchased and the small size just barely fit to stay within my ears.
Quality seems good, the padding could rap around the center a bit better. I haven’t used a whole bunch to test longevity of the material or adhesive used to keep it together.
August 4, 2025
Reply from ADV.
Hello Matthew,
Thank you for taking time to leave us a feedback! All 3 sizes of UF-A foam tips should be easily noticeable, please reach out to us at support@adv-sound.com and we’d be happy to check for you.
Perfect fit!
Clear guidelines on how to get the proper ear molds from your audiologist. Fast turn around and the ear piece they made work perfectly!
August 7, 2025
Reply from ADV.
Hello John,
Thank you for your kind review! We are happy to hear about your experience.
Terrible about notifications on the…
Terrible about notifications on the build out and delivery process about tremendous delays, I get these high end IEMs and they don’t even perform as well as my 5 driver $44.00 Amazon’s IEMs, 100% disappointed what a waist of my hard earned SE money, just being honest and upfront
August 1, 2025
Reply from ADV.
Hello Rod,
We’re very sorry to hear your experience! The custom pieces are heavily dependent on its fit and seal for its intended sound - as there may be a chance for a sound-leak, or improper positioning, we will work closely with you to sort this out. Please lookout for an incoming email from us.
Reply from ADV.
Hello Fred,
Thank you for taking time to leave us a review! We are glad to hear that you liked our product.
These ear tips are nice and more…
These ear tips are nice and more comfortable than the original silicone ones . But my AirPod pro 2 cannot get a “good fit” doing the apps test. I tried all 3 sizes. Plus the noise cancellation was not what I had hoped for while on a riding lawn mower.- FOLLOW_UP - ADV reached out to me and suggested I try the XL size. They sent me a set to try and they are excellent. Great fit, secure, and very good noise control. Still did not pass the Apple Air Pod "fit test" but much better than their silicone tips. I highly recommend them. And their customer service is top notch. Thank you
July 28, 2025
Reply from ADV.
Hello Richard,
Thank you for taking time to leave us a feedback! Since the Apple fit test is designed to work with its stock tips, it may not be the greatest indicator for a good seal for any third party tips. If you haven't tried already, please squeeze the memory foam tips first before inserting them into your ears and allow them to fully expand to the shape of your ears. If you are still experiencing seal issue, it maybe possible that you need a bigger size (XL) for better retention. Please lookout for an email from our team for further assistance.
Reply from ADV.
Hello Lois,
Sorry to hear about your experience! If you haven't tried already, please squeeze the memory foam tips first before inserting them into your ears and allow them to fully expand to the shape of your ears. If you are still experiencing easy fall-out, it maybe possible that you need a bigger size (XL) for better retention. Please look out for an email from our customer service team for further assistance.
I do enjoy the difference in sound.
June 30, 2025
Reply from ADV.
Hello Phillip,
Thank you for your kind review! We are glad to hear that you liked our product.
I like them
I like them. I appreciate the option of getting all 3 sizes, I have two different sized ears.
June 27, 2025
Reply from ADV.
Hello Tim,
Thank you for taking time to leave us a review! We are glad to hear that our product worked for you.
As far as Apple AirPods Pro
As far as Apple AirPods Pro, this size is the largest I can use for it to fit in case. It molds around the inner ear, and helps to stay in, have had no problems of falling out. It could have been just a tiny bit larger, but like I said then it would not fit case.
June 26, 2025
Reply from ADV.
Hello Paul,
Thank you for taking time to leave us a review! We greatly appreciate it.
Great products!
July 3, 2025
Reply from ADV.
Hello Mel,
Thank you for your kind review! We greatly appreciate it.
Apple Pay made checkout and shipment a…
Apple Pay made checkout and shipment a breeze. Product arrived very quickly.
June 24, 2025
Reply from ADV.
Hello,
Thank you for leaving us a review, we really appreciate it!
Everything arrived as advertised and…
Everything arrived as advertised and quickly. I find the foam earbud tips to take a bit more trial and error to get a good fit (compared with the Apple supplied ones…pro2 version), that said, the Apple ones also take some effort. I am using them as hearing aids/enhancers so the fit is important. Not sure if I need to try the giant sized ones … maybe my ear canals are weird idk.
As far as comfort, they are good, and they stay in place better than the Apple standard tips.
May 30, 2025
Reply from ADV.
Hello William,
Thank you for taking time to leave us a review! We are glad that you liked our product. If you feel like you are not getting proper fit and If you haven't tried already, please squeeze the memory foam tips first before inserting them into your ears and allow them to fully expand to the shape of your ears. Please lookout for an email from our team for further assistance.
Very comfortable and much more secure…
Very comfortable and much more secure than the original tips that come with the AirPods
May 28, 2025
Reply from ADV.
Hello Shawn,
Thank you for taking time to leave us a review! We are glad to hear that you liked our product.
Reply from ADV.
Hello Johnathan,
Sorry to hear about your experience! We see that you ordered Medium size foam tips. If you haven't tried already, please squeeze the memory foam tips first before inserting them into your ears and allow them to fully expand to the shape of your ears. If you are still experiencing easy fall-out, it maybe possible that you need a bigger size (L or XL) for better retention.
We generally recommend choosing the size that you normally wear for the Apple AirPods Pro tips. If you are between sizes, we recommend sizing up.
Please look out for an email from our team for further assistance.
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