ADV. Reviews 

362
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers had a great experience with this company. Customers frequently mention how comfortable and secure the specialized ear tips are, keeping everything firmly in place during workouts or daily walks. Consumers also praise the impressive sound quality, acoustic seal, and durable construction that easily outperforms standard factory options. Some reviewers were not happy with long delivery times, mentioning they had to wait many weeks to get their packages delivered. A few people also reported occasional problems with the sizing, finding that certain items did not fit correctly or felt quite uncomfortable.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items are comfortable, easy... See more

Quality

Reviewers mention positive feedback about quality, praising the excellent sound performance and custom fit.... See more

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting fast and quick shipping within... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought the Eartune Fidelity UF-A3 replacement ear tips for the Apple AirPod 3 and they are fantastic! With the stock ear tips they would get really slippery from ear wax and oils and would constantl... See more

Company replied

Rated 5 out of 5 stars

Love these eartips for my AirPods!! They are comfortable to the point I almost don’t realize they’re there and I don’t feel like they are going to fall out of my ears like I do with the apple eartips.... See more

Company replied

Rated 5 out of 5 stars

When I lost an earbud and asked if ADV offers replacements, they said no but gave me 20% off + free shipping on my next purchase! I bought another pair because they're so perfect. Clear, responsive an... See more

Rated 5 out of 5 stars

I love the sound of the new AirPods Pro, but the fit with Apple’s ear tips was not great. Had to push it in every other minute, and it kept falling off (once even in a packed flight, that sent me to... See more

Company replied


Company details

  1. Hi-fi shop

Information provided by various external sources

We are the makers of truly audiophile earphones, headphones and speakers designed for musicians, using only the premium materials and the latest technologies.


Contact info

4.1

Great

TrustScore 4 out of 5

362 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(362)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product. Fast shipping. Quick support.

November 5, 2024
ADV. logo

Reply from ADV.

Hi Michael, Thank you so much for your kind review! We are glad to hear that you liked our product and service.

Rated 5 out of 5 stars

They really work!

The good news is they work way better than the original tips. The bad news is I had to order the large and then the xl. I don’t feel like I have xl ear. So if I had it to do over again I’d just order the xl because they squish then are snug in my ear.

October 29, 2024
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Reply from ADV.

Hi Michael, Thank you so much for your feedback! We are glad you found the size that fits and works for you.

Rated 3 out of 5 stars

Right out of the box the right ear bud…

Right out of the box the right ear bud does not want the power on after the case has been fully charged up.

October 31, 2024
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Reply from ADV.

Hi Elvis, Thank you for reaching out regarding the issue you are experiencing. We have sent you a response to further assist you. Looking forward to hearing back from you.

Rated 3 out of 5 stars

Ear Tip Size Match Issue

I wish there were a different way to “score” this. I get an excellent seal with the stock AirPod Pro 2 size L ear tips but I can’t pass the ear tip fit test with the Eartune3 size L tips. Unfortunately foam ear tips are nonrefundable.

Edit: ADV customer service is very helpful.

October 15, 2024
Unprompted review
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Reply from ADV.

Thank you for your feedback! If you haven't already, please squeeze the memory foam tips first before inserting them into your ears and allow them to fully expand to the shape of your ears. If you are still having hard time getting a proper fit, you might need different size. Please look out for an email from our customer service team.

Rated 5 out of 5 stars

Trustworthy Tech

Love the products offered as they are very affordable and functional..

September 25, 2024
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Reply from ADV.

Thank you for taking time to give us feed back, we really appreciate it!

Rated 1 out of 5 stars

I ordered the X-large size memory foam…

I ordered the X-large size memory foam ear tips for my AirPod Pro 2's. When I received them I was disappointed with two things, the packaging that made it almost impossible to remove the tips from and the fact that the XL size tips were only marginally bigger than the stock large tips that come with the AirPods. If you need tips larger than what Apple supplies you, look elsewhere.

September 25, 2024
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Reply from ADV.

Hi Jody,

We're sorry to hear about your experience!

It may possible that you’re not getting the optimal seal. If haven’t already, please squeeze the foam tips before inserting them into the ears, and then place in the ears and hold to allow the foam tips to fully expand to the shape of your ears. If this still doesn’t address the experience you are having, it may be possible that you need a different size.

Since our current XL is the maximum size the Apple AirPods Pro case allows, we have made an even bigger one called Giant - but these will need to be removed and reinstalled every time the AirPods Pro need to be charged and used.

It also may be possible, that you need a smaller size that can accommodate your ear shape better.

Please reach out to us at support@adv-sound.com and we’d love to further help you.

Thank you,
Jane from customer service

Rated 5 out of 5 stars

Comfortable and actually stays on!

This product works for a decent price. Had initially the 3 sizes. (S,M,L) Medium size fits snug especially for a damaged right ear. (Outer Cartilage only)

August 26, 2024
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Reply from ADV.

Thank you so much for your feedback, we are glad to hear that our product worked for your needs.

Rated 2 out of 5 stars

Noise Cancellation Issues

While they fit nicely, noise cancellation became worse. The sound clarity was nice, but there was a noticeable increase in external sound versus the normal Apple earbuds which was a huge problem.

August 5, 2024
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Reply from ADV.

Hi Chris! Thank you for the feedback. It may possible that you’re not getting the optimal seal. If haven’t already, please squeeze the foam tips before inserting them into the ears, and then place in the ears and hold to allow the foam tips to fully expand to the shape of your ears. If this still doesn’t address the experience you are having, it may be possible that you need a different size. Please reach out to us at support@adv-sound.com and we’d love to further help you.

Rated 5 out of 5 stars

Love these AirPods Pro Foam Tips

Love these foam tips so far. They’ve restored the sound quality I had lost with an inferior foam tip. Thank you!

August 1, 2024
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Reply from ADV.

Hi Casey, thank you so much for your kind review!

Rated 5 out of 5 stars

Love the new Accessport Air

Love the new Accessport Air, better range and battery life, quick turnaround from ordering to my door. I have to say though the I liked the old voice better, the new one sounds too much like a robot.

August 1, 2024
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Reply from ADV.

Thank you so much for your feedback!

Rated 3 out of 5 stars

Got some medium buds to replace the…

Got some medium buds to replace the stock iPod buds but don’t fit nearly as good.

August 2, 2024
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Reply from ADV.

Hello Frank,

We are sorry to hear about your poor experience, please reach out to us at support@adv-sound.com and we'd be happy to guide you through so that your experience can be improved.

Best,
Josh
Customer Service

Rated 5 out of 5 stars

Quick Service

Earbud replacement pieces arrived very quickly. Quality product!

July 25, 2024
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Reply from ADV.

Thank you for choosing us, we are glad to hear that you like our product!

Rated 5 out of 5 stars

LOVE THEM

LOVE THEM! My airpods, my daughters... I even turned my buddy on to them.

July 26, 2024
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Reply from ADV.

Thank you so much for your feedback, we are glad to hear!

Rated 5 out of 5 stars

Great for the AirPod Pro!

I had a different company build sleeves for my Apple AirPod Pros, and I was never really satisfied with the seal. There was a fair amount of external sound leaking into my ears, and I needed to isolate my ears from the outside world as much as possible. The ADV Sound sleeves are a huge improvement in isolation, they're very comfortable, and Inwish I would have bought them sooner. Also, the case they come in is fantastic!

July 25, 2024
ADV. logo

Reply from ADV.

Thank you so much for your feedback. We greatly appreciate it!

Rated 5 out of 5 stars

Game changer!

These work great! I AirPod pros were constantly falling out prior to buying your product. Thank you so much.

July 1, 2024
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Reply from ADV.

Hi Jennifer,

Thank you so much for your kind review!

Best Regards,
Customer Service

Rated 2 out of 5 stars

AirPod tips

I purchased these AirPod tips, hoping they would not fall out of my ear. They still do. The sound quality does seem to be better though.

June 28, 2024
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Reply from ADV.

Hello Jeremy,

Thank you for your feedback. It maybe possible that you need a bigger size for a better fit. Please get in touch with us at support@adv-sound.com so that we can further assist you.

Best Regards,
ADV.

Rated 5 out of 5 stars

Unique Melody 3DTs Eartune Fidelity custom eartips now available

I recently requested ADV-SOUND to create Eartune Fidelity custom IEM ear-tips for me for the Unique Melody 3DT IEMS. This often-overlooked IEM stages deep and wide but good fit is nearly impossible to achieve, so I almost never could appreciate their good qualities. Now thanks to my new custom ear-tips, I can finally hear the 3DTs properly for the first time and experience for myself the high quality SQ. I've spent so much $$$ searching for OTC eartips that could help me use the 3DT. No more! Well done ADV-SOUND

July 2, 2024
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Reply from ADV.

Always a pleasure to hear back from a happy customer. Thank you Doc for the great review!

Best Regards,
Customer Service

Rated 4 out of 5 stars

Experience was easy and smooth

Experience was easy and smooth. I ordered large and they are still too small and I will have to order again for XL.

July 1, 2024
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Reply from ADV.

Hi Ryan,

Thank you for the feedback. If you haven't already we still would love to find you a proper size. Please reach out to our team at support@adv-sound.com for further help.

Best Regards,
Customer Support

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