I bought the Eartune Fidelity UF-A3 replacement ear tips for the Apple AirPod 3 and they are fantastic! With the stock ear tips they would get really slippery from ear wax and oils and would constantl... See more
Company replied
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Review summary
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Love these eartips for my AirPods!! They are comfortable to the point I almost don’t realize they’re there and I don’t feel like they are going to fall out of my ears like I do with the apple eartips.... See more
Company replied
When I lost an earbud and asked if ADV offers replacements, they said no but gave me 20% off + free shipping on my next purchase! I bought another pair because they're so perfect. Clear, responsive an... See more
I love the sound of the new AirPods Pro, but the fit with Apple’s ear tips was not great. Had to push it in every other minute, and it kept falling off (once even in a packed flight, that sent me to... See more
Company replied
Company details
Information provided by various external sources
We are the makers of truly audiophile earphones, headphones and speakers designed for musicians, using only the premium materials and the latest technologies.
Contact info
500 Northern Blvd, 11021, Great Neck, United States
- info@adv-sound.com
- www.adv-sound.com
4.1
Great
362 reviews
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Replied to 77% of negative reviews
Typically takes over 1 month to reply
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Very nice earpiece
Very nice earpiece, definitely feels more secure and comfortable to wear for longer periods without fatigue. Just kinda wish they made them in green, I almost didn’t buy them cause of the small color options. Overall satisfied!
May 27, 2024
Reply from ADV.
Hi Andrew,
Thank you for the great review, we will definitely keep that in mind for adding more color options.
Best,
John,
Customer Service
My AirPods don’t budge!
Memory foam works so much better than Apple factory rubber inserts. Love these! Thanks!
May 27, 2024
Reply from ADV.
Hi Kevin,
Thank you so much for your kind review.
Best,
John
Easy to Order - Fits Great
Easy to order, great communication of its status, and the fit with my universal 64 Audio U12T was great. Exactly what I was looking for.
May 1, 2024
Reply from ADV.
Hi diz,
Thank you for the review, we are glad that you are enjoying your custom tips.
Best,
Josh
Customer service
The customer support great.
The customer support great.
I got custom ear protectors from them 5 years ago. I lost one, so I decided to update my Moulds and order a new pair. I went contacted support and told them to wait until I got the new ones. They were very attentive and got my order correct.
May 1, 2024
Reply from ADV.
Hi Nicholas,
Thank you for the kind words and we hope you are enjoying your custom plugs.
Best,
Josh
Customer service
Love these!!!!
These came really fast and work so well! I have small ears so got the assorted pack and the smalls stay in so much better tha. The original AirPod earbuds… and the sound is better because it blocks ambient noise better!
April 30, 2024
Reply from ADV.
Hi Lisa,
Thank you for the review, we are glad that you are enjoying our memory foam tips.
Best,
Josh
Customer service
Big problem with the Sony WF-1000XM5
I ordered two sets. The ones for Campfire audio are excellent, the ones for the Sony WF-1000XM5 are a throw away because the functions on earbuds do not operate as designed when using your product - you should inform customers of this problem.
April 26, 2024
Reply from ADV.
Hi David,
We are sorry to hear about your poor experience, please reach out to us at support@adv-sound.com and we'd be happy to guide you through so that your experience can be improved.
Best,
Josh
Customer Service
Reply from ADV.
Thank you very much Dennis,
Josh,
Customer Service
Great product with exceptional sound…
Great product with exceptional sound quality. I plan on purchasing from ADV. in the future.
March 29, 2024
Reply from ADV.
Thank you Cory!
We're very happy to hear.
Kind regards,
Jane from Customer Services
Reply from ADV.
Thank you very much Craig!
John from Customer services.
Instructions on how to fit ear pod covers onto ear pods
How do you put them on the ear pods? No instrictions.
January 26, 2024
Reply from ADV.
Hi Susan,
To remove the previous tips, please try to pull the tips apart from the AirPods gently. Then take the new memory foam tips and align the oval mounting point with the AirPod's contact point and push in, you should hear a small snap. I hope this helps.
Best Regards,
Jane from Customer Services
Good Quality
Received my Earphones without problems, quickly and website is easy to use.
January 26, 2024
Reply from ADV.
Thank you very much Robert!
John from Customer services.
Reply from ADV.
Thank you for your kind review Thomas!
John from customer services.
5 stars
5 stars. Product is awesome. Prefer these over any other ear tips or ear phones
December 29, 2023
Reply from ADV.
We're so very happy to hear that Luis!
Thank you for the kind review,
Jane from Customer Services
So far so good
So far so good, good fit and much more secure than the original silicone tips for my AirPod pro 2’s
January 2, 2024
Reply from ADV.
That's awesome Carrie!
We're glad to hear that our solution is working for your needs! Thanks so much for the review.
Kind regards,
Jane from Customer Services
Very tinny sound for what I thought was…
Very tinny sound for what I thought was a more upscale set of earbuds.
December 27, 2023
Reply from ADV.
Hello Richard,
If you haven't already, please try different size tips to ensure that you are getting a good seal in your ears. Often times, leaking sound can affect the sound quality greatly. Please reach out to us at support@adv-sound.com and we'd be happy to guide you through so that your experience can be improved.
Best regards,
Jane from Customer Services
Didn’t meet expectations
Not the size I was hoping for. I ordered what I believe is their biggest size and it still doesn’t seal like I hoped.
November 27, 2023
Reply from ADV.
Hi Noel,
Reach out to us at support@adv-sound.com and we'll try to help you get the best experience!
Best,
John from Customer Service
I purchased the memory foam ear bud tips
I purchased the memory foam ear bud tips for my Apple AirPods Pro because they kept falling out of my ears. The ad stated the ADV foam tips would stop them from falling out. While they are a bit more secure, they still fall out. I tried all 3 sizes and none work well.
November 27, 2023
Reply from ADV.
Hi Anthony,
It sounds like your ears might require a different size, to achieve the experience we're looking to provide. Reach out to us at support@adv-sound.com and we'll take care of you!
Best,
John from Customer Service
The goods I ordered were packed tightly…
The goods I ordered were packed tightly for mailing. Not one thing was out of place, broken, taken out, the things I ordered arrived still packed very well. Great service, pleasant people, and fast delivery.
October 27, 2023
Reply from ADV.
Hey Sharon,
Thanks for the kind words. Please reach out to us at support@adv-sound.com if you have any inquiries!
Best,
John from Customer Service
These tips make my ears itch and don’t…
These tips make my ears itch and don’t stay in as well as the Comply memory foam tips. Maybe it’s just me. Love the color options, though.
October 27, 2023
Reply from ADV.
Hey Stephen,
It sounds like your ears might require a different size, to achieve the experience we're looking to provide. Reach out to us at support@adv-sound.com and we'll take care of you!
Best,
John from Customer Service
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