Advantage Vehicles Reviews 

5 Star review for a 5 star company. Nothing is too much trouble. Treated excellently by all staff at all times. Never been let down and very happy will customer service. Keep up the great work!

Great service from the guys, I have always purchased my cars from them. Great value and Customer Service wish I could give more than 5 stars keep up the great work you are doing.

I have recently sold my Volkswagen Passat to Advantage Vehicles.

From the minute we entered to enquire about the possibility of them purchasing our much loved vehicle to receiving payment, the whole process was flawless.

When we initially arrived, we received a warm welcome and staff were most helpful and able to answer all questions we had.

The valuation received was. Higher than all competitors in the local area including those larger companies that shall be left unnamed.

As aforementioned, the overall experience from Advantage Vehicles was outstanding and I would highly recommend and certainly wouldn’t hesitate using them again in the future.

That’s my 3d car from AV and what I can say, absolutely fabulous customer service great cars great prices. My little corsa developed engine light after some time, they picked car up and dropped off after repairs.. definitely will go back for next car to see guys from Advantage V

Bought a Peugeot for my godson October 2021 with a 3 month warranty verbally guaranteed by the seller Andy.

Within 2 weeks the ignition coil went and my ashamed godson refused to take the car in to claim on the warranty, just before new year the clutch also went, its a simple visual inspection but can only be done by the garage on the ramp.

This should have been covered by the warranty, but the garage claimed it was not under warranty as the car was under £2000. Ok this is internal to the company and on a PC(AKA changes on a whim), nothing is in writing, your 2nd hand vehicle will always be not warrantied since the warranty will cover any vehicle with your purchase price + £1000. Reported in to trading standards Crewe as the company laughs off complaints, and a lack of local government enforcement of trading standards is a big part of that.

Edit: In Reply to Reply I will point out any bad publicity you have received here in view of your actions is solely the fault of yourself. Do not blame others, My Cousin(Godson), contacted your office on 3 occasions to have the car repaired. His wife was witness to 2 of these. I would have paid for the car at £1200 if you had in fact replaced the clutch/ignition coil before sale knowing the value of the parts/labour, you and your staff went into denial and fob off mode. Congratulations. You have harmed your reputation.

Recently purcased a car from these guys, prior to collection they couldnt do enough for me, answered all my questions promptly .
Hand over was rushed in and out in five minutes, take the payment and off you go.
My trade in vehicle paper work was not completed and sent to the DVLA which resulted in me recieving a letter saying they would be fining me for having no road tax.
Engine oil light came on way home, needed to put a liter of oil in it to get it to register on the electronic screen, this made me scepticle the rest of the service had been done ( have asked Simon the owner for proof of this ) but the deadline that he gave me has been and gone, the airfilter certainly hasnt been changed and Ill be paying to have it serviced myself shortly. Simon wanted me to take the car back to the garage to check the work had been done which is a nearly 300mile trip, the service book also has not been completed.
To top it off I now have a warning message on the dash saying the car requires an engine oil change.
Start /stop not worked from the collection day, even after a 150 mile drive home, battery recharged and made no differance, battery requires replacing at a cost of £165 (£120 contributaion from Simon)
My car is presently in a garage having a water pump and radiator replaced luckily covered by the warranty, although I am having to cover the costs of the labour for the work as the warranty does not cover them once the parts are added on
Overall Im happy with the car but the aftersales is shocking , also check the service history and work completed before you leave the garage.

Oh Simon why do are you lying?
I had to service the car myself as the air filter (genuine Alfa Romeo) was very dirty and the supposed oil change, well after 1000 miles the oil was black and certainly not fresh!
The service book wasn’t stamped and I’m still awaiting the invoice proof to say it was done!
The tyre you replaced on the passenger rear was the cheapest you could and in the wet provided no grip at all, I have since had to replace this myself with a good quality item matching the other on the car ( and to think I supplied you with a new good tread pair of rears for the px)
Paintwork well the windscreen needs to come out to rectify the laquer peel on the a post it looks like someone has tried to cover it up by painting laquer on it and almost all panels are developing fish eyes where silcone is in the paint as it settles

As for the px not long prior to changing it was apprised by a local BMW independent who never mentioned anything about the timing chain , gear box or transfer box and I had certainly not had any issues with them, they did advise that the car had the very common and nothing to worry noisy direct injection injectors .

So Simon why are you saying these things and forgetting what you originally said which was you had to change the timing prior to sale back at the end of last year and you are saying you have only just sold it after replacing the gearbox and transfer box!
I work in the industry and my cars get taken in to the workshop and checked over regularly by main dealer approved techs and if they say it needs something it gets it

The stars are solely based on the car itself , it’s a decent car and the wife loves it.
The customer service however is probably the worst I’ve experienced in a long time .
I part exchanged a car and , during the deal at the office , when asking me to ‘bring the log book as quickly as possible ‘ the owner told me I could get a fine if I didn’t get it back to him ?
Moving on , I mentioned the damaged gear stick ( a common fault ) and they said we’ll get you another one .... well they definitely got me another one , just as bad as the one on the car !! Ha ha ha .... they asked me to call each day to see if it had arrived ( they wanted their log book badly) and put them phone down on me twice while I was asking them if it had arrived. When it finally came I was that disappointed I couldn’t even stay at the place to ask them about it. I just went and bought another one. Here I am nearly
4 weeks later waiting for the log book for a car that was advertised with a service history ...... 2 services in 2018 and a scribbled compliment slip saying ‘ interim service’ .... like I say it’s a decent motor and she loves it but if it’s customer service you’re after then I’d avoid this place if I’m honest. I’m sure they aren’t like this with everyone or they wouldn’t have been there that long but I wouldn’t go again .
***UPDATE*** Now I have a Congestion Charge Notice for the car we part exchanged !! I think we can all see what happens to the paperwork there then 🙄
Such a shame really because Tom is a really nice polite , helpful bloke. Oh well , lessons learnt for sure , keep smiling

In total i have purchased 4 vehicles from Advantage and not had a single issue with any of them. My latest purchase was a 2012 Mk3 Ford Focus, the car came with 12 months mot and no advisories and had been given a complementarily service all included within the asking price. However i noticed that the timing belt was also due to be changed and a small dent on the boot tho after pointing these out they agreed to sort both issues without any quibbles or cost to myself. All in all i found their service warm and friendly and would highly recommend to family and friends.