Aerial Installation-direct Reviews 

15
TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

15 reviews

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2.5

All reviews

(15)

1 review in the last 12 months

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Rated 2 out of 5 stars

Constant faffing!

Absolutely ridiculous service from this aerial company. I didn’t realise that part of the installation package included turning my living room into a family signal-adjustment team.
Every single evening, I have to position my three children around the room like human antennas. One stands by the window. One holds the cable. The other is under strict instructions not to breathe too heavily. Meanwhile, I’m just trying to watch my soaps in peace.
Instead of relaxing after a long day, I’m shouting things like “DON’T MOVE!” and “IT WAS CLEAR A SECOND AGO!” while the screen flickers between static and someone’s forehead.
At one point, when the picture cut out for the fifteenth time, I accidentally shouted, “BLOODY HELL FIRE JUST GET OUT!” at my eldest for shifting half an inch. The poor lad was just standing there trying to be helpful.
I paid for a professional aerial installation, not to run a nightly signal boot camp in my own living room. I just want to sit down and watch my programmes without assigning my children reception-based responsibilities.
Sort it out.
-Paul Dix

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

No Show

One of the operatives,Dain in the South Wales area, gave a call at the time specified and turned up as planned. The operative said he could do it cheaper if it did not go through Mike Harris. Not only did he not do it on the Saturday, he failed to show at two different times the following Sunday, times he specified.I gave up. Totally useless, the reason that I gave one star is because it would not let me put minus stars. Totally ruined my day off, better stick with somebody reliable.

July 21, 2019
Unprompted review
Rated 1 out of 5 stars

Falsely advertised unobtainable prices.

Falsely advertised unobtainable prices.
On website ‘from £38’.
Via email ‘from £120 +VAT’.
On arrival our quote was ‘£230 + VAT’.
When questioned why it was so far away from previous estimate, it was because I had ‘no existing materials to work with’ eg I don’t already have an aerial.
This is despite the fact I made this clear in my original contact.
BEWARE they will rip you off!

June 26, 2018
Unprompted review
Rated 1 out of 5 stars

Empty promises!

Promise a same day service called in morning couldnt do it!
But booked in next day 2-5pm took afternoon off phoned at 445pm as no one had showed. Called back at 515pm to say they wouldn't becoming!
Poor service wouldn't ask them to install a wire between 2 tin cans!
waste of peoples time

June 13, 2018
Unprompted review
Rated 3 out of 5 stars

My aerial fell off my roof

My aerial fell off my roof. Aerial Systems Direct came out and fixed a new aerial up on roof. They left the old one and wiring for me to dispose of 😐. The reception since then has been intermittent with sometimes losing BBC and ITV completely. I rang to ask if they would come and check their installation and was left waiting in....they never turned up. I’ve rebooked so fingers crossed!

May 21, 2018
Unprompted review
Rated 5 out of 5 stars

Freesat Installation

We finally decided that we wanted to upgrade from Freeview to Freesat and wanted a professional job doing. We got many quotes after looking for aerial and satellite companies online and finally went for Aerial Installation Direct. We were glad we did because the professionalism and service was brilliant. It didn’t take them long to install the system and they showed us both how to work it. Great job fellas.

November 24, 2011
Unprompted review
Rated 5 out of 5 stars

Appreciate Work TV Aerial Installation

I was scared for online ordering of my TV aerial installation. I found aerial installation direct and call them. There employee come on time with all required toolkit. I didn’t remember there coming time and install the aerial. They provide me awesome work without my instructions. I appreciate them and always recommended.

September 24, 2011
Unprompted review
Rated 5 out of 5 stars

Aerial Installation Direct After Complete Analysis

When our old aerial packed in we rang for quotes for fixing it. Some companies weren't interested in coming out to repair it and just wanted to sell us a new one and the quotes were ridiculous. We found Aerial Installation Direct after searching on Google and phoned them and were surprised when they said someone could come and take a look the same day and give us a quote. A fella came the same afternoon took one look at it and said it wanted realigning so he did it there are then and we got a great picture back. A couple of years later our old aerial gave up altogether and we were so pleased with the service we had previously got from Aerial Installation Direct that we called them again for a quote for a new aerial. The quote was excellent and we booked an aerial installation straight away. Two days later a fella came from the company with our new aerial and very quickly had the old one down and the new one put up and made sure the picture on our TV was perfect before leaving. I would definitely book Aerial Installation Direct again they are very competitive and friendly chaps.

July 14, 2011
Unprompted review
Rated 5 out of 5 stars

TV Aerial Installation

We recently decided that we wanted to have European satellite installed. Knowing nothing about stuff like this we wanted someone who could provide us with all the information and answers we needed to our questions and Aerial Installation Direct were the perfect answer. They told us all about European satellite systems and what we could expect from a system. They were so helpful explaining how the system worked in easy to understand terms and the same went for how we would work the system. They even helped us to choose the most suitable system for our home, who knew there were so many different types out there? On the day of the installation we expected it to take a long time to put it up but we couldn't have been more wrong. I have never seen such professional workers and who were so friendly too along with being respectful of our property. My wife also imagined there would be a great deal of noise and commotion but there was no more than what was to be expected. Top company who did a great job, recommended.

June 20, 2011
Unprompted review
Rated 5 out of 5 stars

Aerial Installation Direct

I just wanted to say a big thank you to Aerial Installation Direct for their great service. We recently decided that we wanted to upgrade from Freeview TV to Sky Digital. We were going to call Sky themselves until a friend of ours told us about a family run business they had used in the past when they wanted a new digital aerial. We called Aerial Installation Direct and the guy on the phone was very friendly. He asked which of the systems we wanted, we didn't even know there was such a choice. He explained that the Sky HD Plus system would let us record and watch channels in HD and that's just what we wanted. We arranged for someone to come and install the system and I was surprised that we didn't have to wait for weeks, just a couple of days On the installation date the guys were very friendly but professional, which put us at ease. He asked us where we wanted the satellite dish installed. We hadn't thought about this, we just assumed that he would put it where he wanted. Our neighbors have Sky and they had to have their dishes on the front of their homes, which looks horrible. We asked if we could have our dish at the back of the house and he said, no problem. Our Satellite was installed very quickly on a pole and bracket, out of sight at the back, to the envy of our neighbours. The guys from Aerial Installation Direct installed the set top box in the living room and then went out of their way to explain how the system worked after setting it up for us and testing it. Me and my husband are not really into technical things, we are both in our 50s, but we found it easy to use thanks to his explanations, which he went over more than once. If you are considering having a system installed I would recommend Aerial Installation Direct to anyone.

June 14, 2011
Unprompted review

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