Jamal was very supportive and made the process easy for us. He advised on alternative options, helping us choose the most suitable tickets for our summer holiday. It also gave us peace of mind knowing... See more
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See what reviewers are saying
It wasn’t my first time of purchasing a flight ticket from Aerolex Uk Limited, however, I felt yet another a review was warranted. Arif and on occasion Sami were the two people that I had the pleasu... See more
I called few agencies in Manchester and London, and found Aerolex the best one so far in terms of service and quality. Prompt visa service as they're direct agent of KSA visa authority, not only that... See more
Quick and very responsive team Small Heath branch. Have total confidence in their Service delivery and travel advice provided by Arif & Sammy. Both have provided tickets to Bangladesh past 10 ye... See more
Company details
Written by the company
Best travel deals for Asia, Africa and the Far East! We have been serving our longstanding customers since 1992. We have the best rates for Emirates, Saudia, Qatar, Turkish and Bangladesh Biman.
Contact info
Ground Floor, B10 0UN, Birmingham, United Kingdom
- 02073751302
- info@aerolex.co.uk
- www.aerolex.co.uk
4.7
Excellent
423 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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A team of expert and trusted customer…
A team of expert and trusted customer service adviser. I recommend any one who is buying air ticket. Thanks to everyone in Aerolex.
August 30, 2019
Unprompted review
Excellent Service for everybody.
REZA, ZAMAL, AJMAL provide
Helpful friendly service all the time.
August 22, 2019
Unprompted review
Service I want to get again
Quick service and better price. Friendly customer service. I will buy my air tickets from them again. Best wishes.
August 21, 2019
Unprompted review
Courteous helpful
Courteous helpful, lack promptness. Need proactivity. Need to broaden destinations and services. Wish them well.
August 18, 2019
Unprompted review
Reply from AEROLEX UK LIMITED
Dear Mr Khan, Many thanks for taking the time to give us your valuable feedback. We aspire to improve our customer service and will take your views on board and take corrective action. Please note that we have now expanded our destinations to every country around the globe. We hope to serve you again soon. Best regards, Raihan - Managing Director, Aerolex
polite and professional with reliability
polite and professional, honest advise. reassurance and reliable, all that ones needs from travel agent
August 17, 2019
Unprompted review
Excellent customer service.
August 16, 2019
Unprompted review
Horrible customer service
August 15, 2019
Unprompted review
Reply from AEROLEX UK LIMITED
Dear Mr. Mahmood, Please accept my sincerest apologies for your poor customer service experience. I have emailed you my personal details so that we can resolve your issue and ensure that that there is no such repetition in future. Thank you again for your valuable feedback. Best regards, Raihan - Managing Director, Aerolex
Overall very good!
August 15, 2019
Unprompted review
I always have excellent service from…
I always have excellent service from Zamal. Always ready to help.
August 15, 2019
Unprompted review
Excellent service price is very good
Excellent service price is very good, and finally staff's are very helpful
I would highly recommend Aerolex.
August 15, 2019
Unprompted review
I think you deserb the 5 star
August 9, 2019
Unprompted review
Friendly and cordial aervice
August 9, 2019
Unprompted review
Professionalism and prompt customer…
Professionalism and prompt customer service is very much apparent. Kudos to the team of Aerolex
August 9, 2019
Unprompted review
AEROLEX SERVICE IS EXCELLENT AS ALWYAS
August 4, 2019
Unprompted review
Very excellent customer service
August 3, 2019
Unprompted review
Excellent travel agents
Excellent customer service. Always polite, friendly and deal with the query efficiently. Tickets are always at the best prices available.
August 2, 2019
Unprompted review
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