Aeromedical Consulting UK Covid Testing Reviews 

441
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

I’ve seen negative reviews on here. For me the service was faultless. Good parking, easy to get an appointment and friendly staff who were efficient and knowledgeable. I additionally required a cardio... See more

Rated 5 out of 5 stars

The customer service team were quick to respond and really helpful. During these uncertain and changing times they did put our mind to ease and we’re up to date with all the new developments re: tests... See more

Rated 4 out of 5 stars

I like to think that Probably due to high demand our testing kit arrived after the day two so the test was actually done on day four. Reasonably priced test kit when many charge much more. Would recom... See more

Rated 1 out of 5 stars

We recently travelled to Poland for 3 nights. (4 Adults). We started our Lateral Flow Test at 5pm and although all 4 tests were negative we didn't actually receive successful certificates until 11pm.... See more

Company details

  1. Travel Clinic

Written by the company

Government-approved accurate & comfortable lower nostril tests. Use at home with our video technology & get a same-day certificate within 30mins of a negative test.


Contact info

3.5

Average

TrustScore 3.5 out of 5

441 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.5

All reviews

(441)

2 reviews in the last 12 months

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Rated 2 out of 5 stars

One of the tests we received was missing a piece

One of the tests we received was missing the liquid tube! Make sure you check the contents of your package with enough time in advance of your trip to have them send you a replacement if you need it! It took over 9 days for us to get the replacement - we had already left the country at that point.

December 31, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience, trustworthy

Great experience. I booked lateral flow tests, returns from my destination started requiring pcr, aeromedical refunded without any need to report anything.

December 28, 2021
Unprompted review
Rated 5 out of 5 stars

Purchase and delivery of the Lateral…

Purchase and delivery of the Lateral flow tests from this company was exceptional. Unfortunate because of the change of international travel our holiday got cancelled so we havent use our tests yet.. as we needed PCR tests

December 27, 2021
Unprompted review
Rated 5 out of 5 stars

I blooming love this service/company

I blooming love this service/company
They are quick - easy - simple - reasonably priced.
And on top of that they pulled out all the stops the first time I used them back in August because I had managed to bugger up the order - so grateful for their help

December 25, 2021
Unprompted review
Rated 4 out of 5 stars

Change of Rules

We ordered Lateral Flow tests for when we returned from Spain. Whilst we were abroad UK government rules changed the requirement to PCR tests. These were not available in time from Aeomedical so sourced them elsewhere. We received a refund of £12 and were allowed to keep the tests.

December 25, 2021
Unprompted review
Rated 5 out of 5 stars

Cheapest I could find

Cheapest I could find, instant results for the lateral flow test pre departure and fit to fly. Straight forward instructions, good communication and helpful.

December 25, 2021
Unprompted review
Rated 5 out of 5 stars

Unexpected refund

After having purchased our lateral flow test kits for our return from a winter holiday there was a change in Govt. guidance, moving instead to a full PCR test requirement. I was surprised and very happy to receive a full refund from Aeromedical, without my asking for a refund.

December 22, 2021
Unprompted review
Rated 4 out of 5 stars

Good if you are not in a rush

The product arrived a bit late than expected,
However the service itself offered by the company was good and cheaper than other providers.
So if you are not in a rush and willing to tolerate 1/2 days delay, then it's good to go with this company

December 22, 2021
Unprompted review
Rated 4 out of 5 stars

All was good aside from the lengthy…

All was good aside from the lengthy process filling out passenger details, especially when travelling with a family on the same flight. there should be an option to set default flight information to be used for all passengers instead of having to type in each thing over and over again.

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

We purchased kits initially as day 2…

We purchased kits initially as day 2 tests but asked to change them to pre departure when the goalposts were moved. The customer service was great and when we submitted the test last night we had our confirmation in 10 minutes….first class!!

December 21, 2021
Unprompted review
Rated 5 out of 5 stars

I would certainly recommend this…

I would certainly recommend this company.
Used aeromedical for a lateral flow test that we could not use anymore as we had to get a PCR instead.
Aeromedical consulting UK contacted me via email to offer a partial refund, and I can also use the test in the future.
Well done.

December 21, 2021
Unprompted review
Rated 5 out of 5 stars

lateral flow test

I recently purchased 2 lateral flow tests , they were delivered via Royal Mail no problem.
On our return from holiday when the test were taken. We submitted our results, in which their was no problem with the certificate they sent bk to ourselves

December 21, 2021
Unprompted review
Rated 4 out of 5 stars

Very friendly staff and gentle…

Very friendly staff and gentle application.
So busy, could have done with more testing people.
Thought that the process could be more stream lined . Bar code / qr code stickers preprinted and ready to attach to sample. Felt there might be a risk of sample mix ups as there was a bit of confusion in the process.
Also very expensive.

December 21, 2021
Unprompted review

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