Aeromedical Consulting UK Covid Testing Reviews 

441
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I’ve seen negative reviews on here. For me the service was faultless. Good parking, easy to get an appointment and friendly staff who were efficient and knowledgeable. I additionally required a cardio... See more

Rated 5 out of 5 stars

The customer service team were quick to respond and really helpful. During these uncertain and changing times they did put our mind to ease and we’re up to date with all the new developments re: tests... See more

Rated 4 out of 5 stars

I like to think that Probably due to high demand our testing kit arrived after the day two so the test was actually done on day four. Reasonably priced test kit when many charge much more. Would recom... See more

Rated 1 out of 5 stars

We recently travelled to Poland for 3 nights. (4 Adults). We started our Lateral Flow Test at 5pm and although all 4 tests were negative we didn't actually receive successful certificates until 11pm.... See more

Company details

  1. Travel Clinic

Written by the company

Government-approved accurate & comfortable lower nostril tests. Use at home with our video technology & get a same-day certificate within 30mins of a negative test.


Contact info

3.5

Average

TrustScore 3.5 out of 5

441 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.5

All reviews

(441)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Day 2 Covid Test for travellers

We bought these test when we were travelling back to the UK after the half term break. They were the cheapest tests available at that time. The process of buying them on line was really simple and they arrived home at the right time

December 14, 2021
Unprompted review
Rated 5 out of 5 stars

Easy!

Easy to order, quick to send the tests. Easy for us to follow along and submit the results.

December 14, 2021
Unprompted review
Rated 4 out of 5 stars

Quick

Quick, easy and simple to conduct, with step bt step instructions.

December 14, 2021
Unprompted review
Rated 1 out of 5 stars

Very late despatch time. No response to complaints in over a month. UPDATE - Still no response to complaint.

Tests were dispatched more than 96 hours after ordering - not 24 hours after ordering (on a Monday) as was stated at the time of placing the order - and therefore took more than one week to be delivered. Had already left the country by the time the tests finally arrived - no way these could have been taken on Day 2!. No response has thus far been given to my previous complaint and refund request (made more than one month ago).

UPDATE

Still no response to original complaint or follow-up email - 13 January 2022.

December 14, 2021
Unprompted review
Aeromedical Consulting UK Covid Testing logo

Reply from Aeromedical Consulting UK Covid Testing

Dear Jack,

Thank you for leaving a review. I would be grateful if you could elaborate on the issues you experienced by contacting us at reporting@aeromedicalconsulting.co.uk

We are always looking for ways to improve the service we provide and wherever we can make changes for the better we always will.

Kind regards,
Mike
Aeromedical Consulting UK Covid Testing

Rated 5 out of 5 stars

One of the services of Covid testing I…

One of the services of Covid testing I have used- some never even returned a result!
I did have some issues with website which were resolved via a reasonably quick email.
Otherwise a good and reasonably priced service

December 14, 2021
Unprompted review

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