Have only been a client for a few weeks. Got the policy through a home a home purchase. Didn't get coverage for over a week while they waited for the check to arrive and be processed from the title co... See more
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Review summary
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Reviews shaping this summary
I just starting with them, I am waiting for my paper work showing my policy to come in the mail showing what is covered and what is not.
Company replied
I recognized the time was right for us to get a home warranty plan, but I'd heard too many bad stories about the quality of service associated with such plans. It was Jacci and Mike Milo, good friends... See more
Richard Clemons was a great representative and after talking with him, I jumped ship from American Home Shield who I have had for over 14 years. I am happy and hopeful to have joined AFC Home Warrant... See more
Company details
Written by the company
For almost two decades, America’s First Choice Home Warranty has protected homeowners against unexpected and costly repair bills when systems and appliances in their homes break. Bringing savings and peace of mind to homeowners is our number one goal, and our home warranty plans deliver. When systems or appliances fail in your home, simply call or request service online and AFC takes care of the rest. We’ll schedule the repair professional (you may also use a professional of your choice) and cover the cost of repair or replacement.* After that, we’ll guarantee the repair for the life of your plan. AFC covers all of your home’s essential systems and appliances, from HVAC, electrical, and plumbing systems to kitchen and laundry appliances to home electronics and more. We even cover outdoor sewer and water supply lines. And with so many items that could need repair, you can use your warranty plan as often as needed to keep your home running smoothly. With thousands of pre-vetted technicians in our nationwide network, AFC brings quality, efficiency, and savings to the table when you need us. That lets stop worrying about household repairs so you can focus on, well, living your life. *Limitations and exclusions apply.
Our Unbeatable Workmanship Guarantee
We guarantee repairs for the life of your plan
AFC is in the business of making lasting repairs that keep your home running smoothly for the long haul. So when we fix something in your home, we guarantee the repair for the life of your plan with us.
If, at any time during your coverage term, AFC’s repair fails, we’ll send a technician out to fix the failure at no cost to you. Depending on the plan length you choose, that’s up to three years. No other company in the industry guarantees repairs for that long.
Contact info
1343 Canton Road STE A, 30066, Marietta, United States
- 866-242-0629
- info@afchomeclub.com
- www.afchomeclub.com
4.0
Great
502 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 22% of negative reviews
Typically replies within 2 weeks
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Fast
Fast, knowledgeable and didn’t try to sell me something I didn’t want or need. Prompt receipt of information and clear instructions and contract.
June 9, 2026
Lee was very helpful and available to…
Lee was very helpful and available to assist when the Title Co. needed information. Thank you, Lee!
June 2, 2026
Lee was great answering all my…
Lee was great answering all my questions and making me feel appreciated without being too pushy Lee was great
June 9, 2026
Very positive enrolling in warranty
Very positive enrolling in warranty. Waiting for plan to become effective.
June 2, 2026
I researched a lot of warranty…
I researched a lot of warranty companies got good feedback from Chatgpt...decided to try AFC...Customer service was great. Haven't used the services yet but will update when I do.
June 9, 2026
So far the process and knowledge of the…
So far the process and knowledge of the plans were very good. Just signed up so not sure if the process for warranty claims is good.
June 1, 2026
Account rep/agent was helpful
The account rep/agent was helpful and knowledgeable. He accommodated my schedule with a timely call-back and responded to questions with direct answers. Our exchange of information was more a conversation than a Q&A making a large quantity of information easier to understand.
May 29, 2026
New policy holder
Richard Clemons was great to deal with. Was not pushy, answered all my questions till I couldn’t think of any more! I never had a home warranty before. My sister thinks they are great. I compared several options and I just thought Richard was honest . Said nice things about the company. I’m in the new house now. Glad I have the policy if I need it. Thank you.
June 5, 2026
Favorable enrollment experience
Randy Dodge, sales director that signed me up was knowledgeable and helpful. So far, my enrollment experience was favorable.
June 6, 2026
I just got it ask me 6 moths later I…
I just got it ask me 6 moths later I will see how good it is
June 5, 2026
All of my questions were answered in a…
All of my questions were answered in a very professional manner. I haven't used your service yet. I hope it will be satisfactory as well
May 27, 2026
The thoughtfulness the representative…
The thoughtfulness the representative had for me to explain what had happened and reinstated my contract
June 2, 2026
Randy did a great job
Randy did a great job. Really good about corresponding with me. All questions were promptly answered. I liked the Diamond plan. It seems to cover more items than most of the competitions. I feel I've made the right choice.
June 2, 2026
Randy is a pro.
June 2, 2026
Kevin has been great
Kevin has been great, however I have to cancel the contract for personal reasons.
Thank you
May 27, 2026
Patrick was so helpful
Patrick was so helpful. Answered all my questions. Very pleasant. I feel like I will like having this warranty over any of the others I looked into.
June 2, 2026
I like to leave a zero.after calling…
I like to leave a zero.after calling about a claim they told me I had pay out of pocket they only covered so much so why am i paying for a home warranty then .they dont cover a dam stove really idk .rip off artist becareful.
June 2, 2026
Unprompted review
I am a new member
I am a new member and have not needed your services yet, but from talking to the agent I am very hopeful that you are better that the last warranty company I was with.
May 29, 2026
Thanks for explaining everything for me!
May 18, 2026
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