Boat left and arrived on time. Sensible price.
Quality: 5
Staff: 5
Value for money: 5
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The information on this page is based solely on product reviews written by customers of AFerry.com via Trustpilot.
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Very good
Quality: 5
Staff: 5
Value for money: 5
Very nice thanks 😊
Quality: 5
Staff: 5
Value for money: 5
B
Quality: 4
Staff: 4
Value for money: 4
Staff at check in very very helpful, quick boarding perfect
Quality: 4
Staff: 5
Value for money: 4
Everything was fine!
Quality: 4
Staff: 5
Value for money: 5
Nice easy trip plenty of food options available
Quality: 5
Staff: 5
Value for money: 5
Very poor experience with DFDS. Our ferry was scheduled for 11:00 PM but it departed 15 minutes early. We arrived at Calais at 9:20 PM and despite delays at checkin reached the ferry queue on time. At 10:45 PM the gate was already closed and we were moved to a 12:50 AM ferry. This caused unnecessary stress for me and my family including a baby. Very unprofessional
Staff: 1
Quality: 1
Value for money: 1
Staff with no personality of friendliness. Doos is over rated abs massively over priced. Public areas nowhere near as clean as they should be. Quite expensive for 1.5 hour crossing for 2 people and a car. It was on time though
Quality: 3
Staff: 2
Value for money: 3
The ship was on time, it was clean and the staff were very nice
Quality: 4
Staff: 5
Value for money: 4
Super ok ok
Quality: 5
Staff: 5
Value for money: 5
The ferry was clean and on time The dood was good, so much better than P&O. It's a shame that Daytrips are not cheaper, as they used to be.
Quality: 5
Staff: 4
Value for money: 4
A pleasant experience. Annoying that pets have to stay in the cars during crossing. Information provided beforehand by DFDS was incorrect as we were several times asked to provide API even if it was changed some time ago (to be provided during boarding). Also, information about the requirement of checking in an hour before departure wasn’t given in mails but we found out accidentally on the site, which meant the intended departure was missed.
Quality: 3
Staff: 4
Value for money: 3
Ferry cancelled
Almost no delays but only some minor logistic problems during off-boarding. Overall perfect
Quality: 3
Staff: 4
Value for money: 3
Very good.
Quality: 4
Staff: 4
Value for money: 4
Satisfactory journey, 33% increase in fare since last year on same Sunday.
Quality: 5
Staff: 4
Value for money: 3
To be fare I have been traveling around as French. Living in uk we get better service in France. The English side are a bit rude. Do not say all of them. But some young people jump to conclusions and forget customer services. In the traveling industry I can say English side need to be a bit more focused on customer care and customer service rather than just being someone to count hours and do like they owned the ferry company. That only encountering on DFDS. All in all I would say very good I rather say excellent service. Miss sea France. It was a great ferry company 😉 Thanks to all the team for their effort in making our journey as easy as possible. I agree that all passengers are not easy. Thanks 🙏 to all DFDS team and management. Shams.
Quality: 5
Staff: 5
Value for money: 5
Nice and kind staff. Window frames likely to be rotten. Toilettes old and not very propper.
Quality: 4
Staff: 5
Value for money: 4
Excellent handling. On time. Very good indeed.
Quality: 5