Everything when nice and smooth with the booking and the flexible ticket was great as I needed to use it due to missing I booked ferry
Quality: 5
Staff: 5
Value for money: 5
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I am very satisfied with these services.
Quality: 5
Staff: 5
Value for money: 5
On time, efficient, comfortable
Quality: 5
Staff: 5
Value for money: 5
The cheapest way of getting over to Belgium
Quality: 4
Staff: 5
Value for money: 5
What a wonderful crossing ⛴️
Quality: 5
Staff: 5
Value for money: 5
Excellent service
Quality: 5
Staff: 5
Value for money: 5
a bit too expensive
Quality: 4
Staff: 4
Value for money: 3
Late departure and arrival. Some staff very friendly, others more superficial.
Quality: 3
Staff: 3
Value for money: 2
Basic great value. Been using DFDS for years
Quality: 5
Staff: 5
Value for money: 5
DFDS flexibility within 4 hours of booked time allowed an earlier ferry. Good service, good food, friendly staff.
Quality: 5
Staff: 5
Value for money: 4
Very good value for money.Highly recommended !
Quality: 5
Staff: 3
Value for money: 5
Aside from the barbaric horde of teenagers on a school trip, all good as usual
Staff: 5
Value for money: 5
good happy
Quality: 5
Staff: 5
Value for money: 5
We were very grateful to be offered an earlier ferry and the ship was very different to the ones we have taken in the past. Looked new and modern. This one actually went to Calais, which didn't really affect our travel plans by much at all. The duty-free shop had an open-air feeling about it with benches and trees in the middle. We got our normal Dunkirk to Dover ferry on our way back, which was on time and a very pleasant crossing. Very highly recommended.
Quality: 5
Staff: 5
Value for money: 5
Really nice quick service
Quality: 5
Staff: 5
Value for money: 5
My 2pm ferry was cancelled on the day, but we were informed and transferred to Dover to Calais at no extra cost so only 40 minutes delay, but well taken care off
Quality: 4
Staff: 5
Value for money: 3
Excellent professional crew.
Staff: 5
Value for money: 5
We were booked on the 10:00 ferry from Dover to Dunkirk. Arrived at 08:45 then queued for over an hour at passport control, only to be told we missed the 10:00 and were rebooked on the 12:00. Consequently, we missed an important appointment in Antwerp. The whole check in system needs to be improved drastically and reduce queuing times.
Quality: 4
Staff: 4
Value for money: 4
Still expensive, but great service thanks
Quality: 5
Staff: 5
Value for money: 3
We use the Dover to Dunkirk ferry at least four times a year to visit family. Most times it’s on time and loading/unloading is smooth. Passport control and security checks at Dunkirk were painfully slow on our latest trip. I would use the onboard catering more if there was a broader healthy snacks offering. Overall a good service and value for money.
Quality: 4
Staff: 5
Value for money: 5