It's a boat. It takes you over the channel to France. On time. Friendly staff.
Quality: 5
Staff: 5
Value for money: 5
Sold by AFerry.com
The information on this page is based solely on product reviews written by customers of AFerry.com via Trustpilot.
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Quality
Staff
Value for money
All reviews
all good and comfortable
Quality: 5
Staff: 5
Value for money: 5
Everything went smoothly and perfectly... I recommend it
Quality: 5
Staff: 5
Value for money: 4
clean new vesel
Quality: 5
Easy to book and good price
Quality: 4
Staff: 5
Value for money: 4
The best price
Quality: 5
Staff: 5
Value for money: 5
It was very good and nice on time
Quality: 5
Staff: 5
Value for money: 4
I am registered disabled and due to the closeness of the parking I had great difficulty getting out of the car As we got to the lift I noticed several large disabled bays marked out on the deck One of these would have been very useful had I known they were there I noticed that there were many people on board with disability issues and none had the use of these diasabled bays On booking I do not remember this option being offered as an option Please advise
Quality: 5
Staff: 5
Value for money: 5
Used AO ferry’s and DFDS for years. Trustworthy, reliable, why go elsewhere?
Quality: 5
Staff: 5
Value for money: 5
Great experience and absolutely amazing staff.
Quality: 5
Staff: 5
Value for money: 4
Everything was great , only when we went to the Duty Free Shop , and we had a very ignorant staff member that was big mouth and rude to my wife , we called her over 7 times , and when she started walking twards us she started saying wha wha wha , her name is Kelly , tall blomde woman with blue glasses very ignkrant and nasty person !!! The supervisor told us she is contracter and nothing gets done about her , this is not fair as we paid for the services , she is there to help us not to chat with her coleagues. The the supervisor gave us a cofee and a pepsi on the house , the rest of the staf 5 * but because of one all have to suffer !!!
Quality: 5
Staff: 3
Value for money: 5
Just one of the staff seems like she didn’t want to be there, customer service needs training for her serving tea / coffee.
Quality: 5
Staff: 2
Value for money: 3
All was fine, we arrived 2 hours before our scheduled ferry and with no problem we were allowed to board the earlier ferry.
Quality: 5
Staff: 5
Value for money: 5
Very happy with service thank you
Quality: 5
Staff: 5
Value for money: 5
Generally, I am happy
Quality: 5
Staff: 4
Value for money: 4
Friendly staff, food was nice
Quality: 3
Staff: 5
Value for money: 3
check staff very helpful staff on bord very good,
Quality: 5
Staff: 5
Value for money: 5
Thank you
Quality: 5
Staff: 5
Value for money: 5
I really appreciate the flexible travel
Quality: 5
Staff: 5
Value for money: 4
Dear AFerry.com team, Thank you for your email. I appreciate the service provided and would like to share my feedback. Overall, I had a positive experience using your platform. The booking process was straightforward, and I found the website easy to navigate. The information provided about the ferry options was clear and helpful, allowing me to make an informed decision. However, I believe there could be some improvements in customer support. I had a few questions during the booking process, and it took longer than expected to receive a response. Enhancing the responsiveness of your support team could greatly improve the overall customer experience. Thank you for the opportunity to provide feedback. I look forward to using AFerry.com again in the future. Best regards, Jamaal mahamed
Quality: 5
Staff: 5
Value for money: 5