Normal and cool 🙂
Quality: 5
Staff: 5
Value for money: 5
Sold by AFerry.com
The information on this page is based solely on product reviews written by customers of AFerry.com via Trustpilot.
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We were very impressed friendly staff good food good duty free shop Prompt comfortable trip Thank you
Quality: 3
Staff: 5
Value for money: 4
The best Europe to UK ferry
Quality: 5
Staff: 5
Value for money: 5
When I booked the trip through aferry there was a box saying 'Flexi'. Clicking on the box I received the message that I can sail one ship later or earlier. It is not quite clear if this is valid if the time difference is more than 4 hours. For example if I book for the 4AM ship, which is the first one in the morning, may I take the 10PM ship which is the last one before that. Previously I had to sleep in the port because of this. This time I could board. It would be useful to make this situation clear.
Staff: 5
Value for money: 3
Great service
Quality: 5
Staff: 5
Value for money: 5
Great service as usual
Quality: 5
Staff: 5
Value for money: 5
There it’s nothing more to say! Just Thenk You DFDS
Quality: 5
Staff: 5
Value for money: 5
Priority boarding is ineffective and misleading. At check-in there is no separate queue for priority boarding holders, meaning everyone is held in the same queues. As a result, by the time passengers reach the ship, priority boarding becomes meaningless because the vessel is already filling with everyone at the same time. Any benefit that priority boarding is supposed to provide is therefore lost before boarding even begins. The lounge access was disappointing. While it is not marketed as a quiet or private lounge, the space was effectively being used as a nursery, with 5–6 small children running around, shouting, and playing in main walking areas. This made the lounge unsuitable for sitting calmly or working. We booked the lounge specifically to discuss business matters, which proved impossible as children were repeatedly running into us and banging our arms while we were reviewing figures on a laptop. On a positive note, the food, while not outstanding, was good; the staff were friendly and helpful; the toilets were clean; and the lounge itself is a well-designed, pleasant space. With better management of boarding procedures and clearer zoning onboard, the overall experience could be significantly improved.
Quality: 4
Staff: 5
Value for money: 2
Overall: good experience with DFDS. The flexible cancellation option with refund (via the Koala Flex.) could be made more clear and straight to follow via the app of aFerry. Because I didn’t see how it worked exactly in time, I missed out on the restitution. However, the client help service was helpful and offered an amendment of my existing ticket, so I would not lose the value/money of the purchased ticket
Quality: 5
Staff: 5
Value for money: 5
Good time at ferry. Recommended to next time
Quality: 4
Staff: 4
Value for money: 5
I travel regularly how about a free coffee once in a while, but I do like the crossing
Quality: 5
Staff: 5
Value for money: 4
Good ferry.
Quality: 5
Staff: 5
Value for money: 5
Very good condition
Quality: 5
Staff: 5
Value for money: 4
Lovely voyage and everything else was on time.
Quality: 4
Staff: 4
Value for money: 3
Very good
Quality: 5
Staff: 5
Value for money: 5
Very friendly and attentive staff. Inspite of bad weather conditions every attempt was made to make good time
Quality: 4
Staff: 5
Value for money: 5
Quick easy check in, value for money and good disembarkation
Quality: 5
Staff: 5
Value for money: 5
thank you...
Quality: 5
Staff: 5
Value for money: 3
You stole my money assholes
Quality: 1
Staff: 1
Value for money: 1
It was good
Quality: 4
Staff: 4
Value for money: 4