P&O Ferries Calais Dover

P&O Ferries Calais Dover Reviews

A product’s star rating is calculated as the average of all its reviews.


AFerry.com logo

Sold by AFerry.com

www.aferry.com

64.8K Reviews

4.4

The information on this page is based solely on product reviews written by customers of AFerry.com via Trustpilot.


Here’s what people highlighted

Quality

4.3

434 ratings

Staff

4.4

433 ratings

Value for money

4.1

425 ratings


All reviews


Rated 4 out of 5 stars

Every thing was good

Quality: 3
Staff: 4
Value for money: 3
Rated 5 out of 5 stars

Very good

Quality: 4
Staff: 5
Value for money: 4
Rated 5 out of 5 stars

All ok.thank you

Quality: 5
Staff: 5
Value for money: 5
Rated 1 out of 5 stars

3 hours delay without any information or explanation why.

Quality: 3
Staff: 3
Value for money: 2
Rated 1 out of 5 stars

We arrived in Calais at 7.30pm for our 9.50pm ferry to a queue of at least thousand cars. We were waiting to recieve our tickets until 9.30pm and were told our ferry is deleyed and will leave at 1am. Later two more queues for customs and afer we found our lane we were waiting. Two small children in the car, we have run out of food and drinks as well as people waiting with us. Bathroom only available where the lane was. We waited until 1.15 am, nothing was happening. To then find out from a person ahead of us that there is no ferries until 3am. An official from p&o was standing at the bottom of the lanes claiming "the routs on the sea are busy"- his words. Magically ferry arrived shortly after but we didnt get on it until 3am. People from 5 different missed ferries were with us, very busy. Lad responsible for how people park have shouted "f*** this" at my husband. We were in Calais from 7.30 until 3am. I am absolutley appalled and angry. I will never again use p&o

Staff: 1
Rated 1 out of 5 stars

You let me and my two small kids wait 7 hours in car park before I go on board. You didn’t have enough stuff to deal with all the traffic.

Quality: 1
Staff: 1
Value for money: 1
Rated 1 out of 5 stars

Never gonna use P&Q again unreal delays France passport control is so slow also was waiting our boat 11h better use DFDS or others companies

Quality: 2
Staff: 2
Value for money: 4
Rated 1 out of 5 stars

I waited 6 hours, I booked for 15:20 and I waited until 21:30.

Quality: 3
Staff: 2
Value for money: 2
Rated 3 out of 5 stars

Only Fastfood and to expensive. Nearly 45 Minutes to late.

Value for money: 4
Quality: 3
Rated 5 out of 5 stars

Super Kunfenservice

Staff: 5
Value for money: 5
Quality: 5
Rated 5 out of 5 stars

The only problem was getting through the customs. I was in the queue over 90 minutes before my sailing and still missed my sailing due to the delays. You should tell people to check in 2 hours before not 1 hour.

Quality: 4
Staff: 4
Value for money: 4
Rated 4 out of 5 stars

War okay.

Staff: 5
Value for money: 3
Quality: 4
Rated 5 out of 5 stars

Thank you

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

All good, good good

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Nice service 👌

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

very good,clean and pleasant.

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

First time back on the ferry in a couple of years but the Chunnel was so expensive I decided to do the ferry and I’m really glad I did. Boarding and disembarking were really smooth, facilities were good and my trip time was the same as I usually do with a little break in the middle of a long drive. I’ll use this in future, highly recommended.

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

I liked absolutely everything from the price, including the behavior of the staff, which provided an early correction, because we arrived early at the time indicated in the brochure. I was very pleased with the price and the quality of service and the behavior of the staff in both Dover and Karle and on the ferry in general.

Quality: 5
Staff: 5
Value for money: 5