P&O Ferries Dover Calais

P&O Ferries Dover Calais Reviews

A product’s star rating is calculated as the average of all its reviews.


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64.6K Reviews

4.4

The information on this page is based solely on product reviews written by customers of AFerry.com via Trustpilot.


Here’s what people highlighted

Quality

4.5

351 ratings

Staff

4.5

351 ratings

Value for money

4.3

355 ratings


All reviews


Rated 5 out of 5 stars

very positive

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Comfortable and due to travelling overnight the quiet lounge was ideal.

Quality: 4
Staff: 4
Value for money: 4
Rated 5 out of 5 stars

Staff friendly

Quality: 5
Staff: 5
Value for money: 5
Rated 3 out of 5 stars

Food was poor. Stood Around waiting for over 30 mins just to get some hot food that the caterers were desperately trying to make for the passengers. Why on earth would they not have prepped it before everyone came on board? Toilets were smelly and not clean which wasn’t nice. Staff were clueless about every question that was asked. P&O was better 30 years ago honestly

Quality: 2
Staff: 4
Value for money: 1
Rated 1 out of 5 stars

poor quality food, no place to sleep for drivers, poorly equiped duty free shop

Quality: 1
Staff: 3
Value for money: 1
Rated 5 out of 5 stars

Better than the competition the food is better. The lounge itself is better Facilities outside and access to the dec prices similar to other outlets maybe a pound deer on some of the things but overall a very clean ship. Smooth crossing yeah enjoyed it. Would recommend it.

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Clear tidy board, friendly staff

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Staff very welcoming , quick service no hassle at all. Very recommended

Quality: 5
Staff: 5
Value for money: 5
Rated 4 out of 5 stars

Very good

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Very efficient

Quality: 5
Staff: 5
Value for money: 5
Rated 1 out of 5 stars

terrible experience, never again, we arrived in plenty of time, but due to the enormous queues before checkin we missed our sailing by minutes (we saw it still there when we got to the ramp and we could have easily be let on, but the staff made no effort to help us). The checkin lady didn't even say a single word to us and never informed us she was bumping us on the next sailing, which was delayed by another 2 hours, so arrived 4 hours late in total; we missed the event we were going to. Never again, we are taking Le Shuttle back as we never want to be treated like this again.

Quality: 3
Staff: 1
Value for money: 3
Rated 5 out of 5 stars

Perfect no issue 👌

Quality: 5
Staff: 5
Value for money: 5
Rated 3 out of 5 stars

functional depersonalised, food sytem diabolical. avoid

Quality: 4
Staff: 3
Value for money: 2
Rated 5 out of 5 stars

Very satisfied ☺️

Quality: 5
Staff: 5
Value for money: 4
Rated 5 out of 5 stars

great day food in the club lounge was excellent

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Despite huge traffic at the Port, staff were very accommodating and professional.

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

Perfect journey

Quality: 5
Staff: 5
Value for money: 5
Rated 5 out of 5 stars

The booking process was easy. Embarking was simple and straight forward. Would use again.

Quality: 4
Value for money: 3
Rated 5 out of 5 stars

Food was okay but a little bit expansive. We choose Burger and fish n chips

Quality: 5
Value for money: 3
Rated 3 out of 5 stars

Happy with service from P&O They amended my travel costs to £248-75 Will A Ferry reimburse the difference to me for what I originally paid £389-76

Quality: 5
Staff: 5
Value for money: 5