Affinity Group Reviews 

710
TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

Affinity did ok but it seemed to be hard work sometimes and had to explain our situation a number of times. It didn’t always feel our situation was understood. We had to chase a lot, the experience... See more

Rated 2 out of 5 stars

After reading the many positive reviews of Affinity and requiring guidance with a non-standard home purchase, we felt confident with our choice of broker. However, after initially positive conta... See more

Rated 5 out of 5 stars

Highly recommend Affinity Mortgages. Richard has been so helpful throughout the process, answering any queries we had and ultimately finding us the best mortgage. The paperwork was handled efficientl... See more

Rated 5 out of 5 stars

I couldn't fault the service we received from Affinity when securing our mortgage (and then remortgage)! Ben Carter was exceptional from start to finish and helped secure us an amazing deal. He... See more

Company details

  1. Mortgage Broker

Written by the company

Affinity Group specialise in providing you with quality, professional Financial Advice that you can trust. Whatever your particular requirements, whether it be a mortgage, retirement planning, investment for income or growth, protection against acc...


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4.1

Great

TrustScore 4 out of 5

710 reviews

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4.1

All reviews

(710)

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Rated 5 out of 5 stars

New mortgage

Mary and Dean dealt with our queries promptly, keeping us updated with progress all the way through. Thank you!

April 7, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Dan was introduced to us through a friend and has proven to be very professional, efficient and contacted us as soon as any problems were raised and explained everything clearly as first times buyers we didn’t have any idea and he broke it down and explained everything so well to us and managed to get us a brilliant deal even during a pandemic.

Dan’s assistant Mary was extremely consistent with everything following the Mortgage offer, she chased our solicitor regularly and updated us frequently even if there was no change just to put our mind at rest and answered any questions we had.

Would highly recommend an amazing team to work with, thank you to you both!

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer experience with Simon and Mary

This was my first time taking out a mortgage and both Simon and Mary were extremely helpful. They thoroughly explained my different options and ensured a smooth process and provided constant communication/ updates. I would recommend this service and would definitely use them again in the future.

April 6, 2021
Unprompted review
Rated 3 out of 5 stars

Affinity

Olivia was very helpful. I can’t say the same for everyone I dealt with so I won’t comment on that , but I do recommend Olivia.

March 30, 2021
Unprompted review
Rated 5 out of 5 stars

5 star service

Richard Sharpe and all the team at Affinity provided an amazing service, we have recommended him to all our friends and family. We are so thankful for all the help and advice and for making it all so easy for us.

March 28, 2021
Unprompted review
Rated 5 out of 5 stars

Very commited great customer service

Louise was great in getting me and my partner a mortgage. It was made difficult by other factors but the whole way though Louise did all she could to get us our dream home. Would highly recommend and will be using again in 5 years when my current deal runs out.
We also got our life insurance and refered for building and contents insurance as well.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

I highly recommend Affinity

I highly recommend Affinity - Mark Lupton was fantastic, went above and beyond to get me a great rate and really took the hassle out of the process. The rest of the team were also very helpful and efficient!

March 24, 2021
Unprompted review
Rated 5 out of 5 stars

Great mortgage broker

Getting a mortgage for my flat was quick and smooth thanks to Simon Jones and the team at affinity mortgages, including Jess Abrahams and Samantha Cross, who were very helpful and answered any queries that I had quickly and with detail. Affinity Mortgages made a process that has potential to be stressful completely stress free for me, I would highly recommend their services to anyone I meet in the future who is looking for a mortgage broker.

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Experience

My house move was extremely stressful however obtaining my mortgage was not due to the excellent advise and hard work of Mark Lupton, nothing was ever too much trouble. Mary Kearney was amazing and extremely organised, keeping us updated at every step. We can not thank you both enough for all your hard work.

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

Second time customers and still the same great service!

This was our 2nd time working with Dan Edwards, Jess and the team at Affinity and again an amazing experience. Excellent communication and always working so hard to help us reach our target. We will definitely be using Affinity again in the future and recommend Dan to anyone we know who are looking for an honest and approachable mortgage advisor.

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service (again) from Affinity mortgages

My wife and I have been using Affinity mortgages for mortgage advice for a few years now. Daniel Edwards has always answered our questions clearly and concisely and has given us confidence in Affinity as a broker. Recently, Mary Kearney has also been very good at keeping us up to date with developments and has also answered any questions we have had with ease. If you want honest reliable support with your mortgage I would recommend them.

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

The team at Affinity are fantastic!

The team at Affinity are fantastic! The customer service & expertise we received from Richard Sharpe & Mary Kearney was amazing, they made the whole process run very smoothly and we felt reassured throughout.

The responsiveness to calls and emails was really great and they went above expectations to make us feel very comfortable throughout, taking us through the different options and scenarios.

We would definitely recommend Affinity and will be using them again in the future.

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Fantastic service from start to finish from all but especially from Simon and Jess. We would highly recommend!

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

I would like to send a special mention…

I would like to send a special mention and thank you Nick who was incredibly polite, professional and patient whilst helping to organise our life and critical care covers. It was very easy and a relaxed approach. I can't recommend Nick highly enough!

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

Simply brilliant!

Absolutely fantastic service from start to finish. Simon made the whole process easy and really cares about doing the best he can. He’s happy to help and explains things so clearly for those not in the know! The communication from him and his colleagues at Affinity was flawless. Not only are they professional but they also make you feel so comfortable and nothing is too much effort.
We used Nick to arrange our house cover and again he continually strived to do the best he could- finding the best deal for us and putting our needs first. His communication was also brilliant from start to finish.
This business has the ratings they do for a reason. Genuinely care, genuinely personable and genuinely brilliant. Thanks so much for your help and we’re now in our dream home!

March 17, 2021
Unprompted review

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