Affinity did ok but it seemed to be hard work sometimes and had to explain our situation a number of times. It didn’t always feel our situation was understood. We had to chase a lot, the experience... See more
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After reading the many positive reviews of Affinity and requiring guidance with a non-standard home purchase, we felt confident with our choice of broker. However, after initially positive conta... See more
Highly recommend Affinity Mortgages. Richard has been so helpful throughout the process, answering any queries we had and ultimately finding us the best mortgage. The paperwork was handled efficientl... See more
I couldn't fault the service we received from Affinity when securing our mortgage (and then remortgage)! Ben Carter was exceptional from start to finish and helped secure us an amazing deal. He... See more
Company details
Written by the company
Affinity Group specialise in providing you with quality, professional Financial Advice that you can trust. Whatever your particular requirements, whether it be a mortgage, retirement planning, investment for income or growth, protection against acc...
Contact info
539-543 London Road , SS0 9LJ, Southend-on-Sea, United Kingdom
- 01702337003
- info@affinity-mortgages.co.uk
- www.affinity-mortgages.co.uk
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New mortgage
Mary and Dean dealt with our queries promptly, keeping us updated with progress all the way through. Thank you!
Highly recommended
Dan was introduced to us through a friend and has proven to be very professional, efficient and contacted us as soon as any problems were raised and explained everything clearly as first times buyers we didn’t have any idea and he broke it down and explained everything so well to us and managed to get us a brilliant deal even during a pandemic.
Dan’s assistant Mary was extremely consistent with everything following the Mortgage offer, she chased our solicitor regularly and updated us frequently even if there was no change just to put our mind at rest and answered any questions we had.
Would highly recommend an amazing team to work with, thank you to you both!
Excellent customer experience with Simon and Mary
This was my first time taking out a mortgage and both Simon and Mary were extremely helpful. They thoroughly explained my different options and ensured a smooth process and provided constant communication/ updates. I would recommend this service and would definitely use them again in the future.
Top class service, again!
Top draw service from the team at Affinity. Dan and Olivia helped us through every step of our remortgage including the process of releasing equity. Second time using Affinity mortgages and couldn’t recommend higher.
Simon and Mary 5 star service
Such an efficient team that I have used for years. I recommend you to anyone who needs a mortgage.
Many thanks again
Philippa
Richard Sharpe and the support team…
Richard Sharpe and the support team were so helpful and easy to deal with! I would definitely recommend!
Affinity
Olivia was very helpful. I can’t say the same for everyone I dealt with so I won’t comment on that , but I do recommend Olivia.
5 star service
Richard Sharpe and all the team at Affinity provided an amazing service, we have recommended him to all our friends and family. We are so thankful for all the help and advice and for making it all so easy for us.
Very commited great customer service
Louise was great in getting me and my partner a mortgage. It was made difficult by other factors but the whole way though Louise did all she could to get us our dream home. Would highly recommend and will be using again in 5 years when my current deal runs out.
We also got our life insurance and refered for building and contents insurance as well.
I highly recommend Affinity
I highly recommend Affinity - Mark Lupton was fantastic, went above and beyond to get me a great rate and really took the hassle out of the process. The rest of the team were also very helpful and efficient!
Great guys Daniel and Olivia
Great guys Daniel and Olivia
Super response 1st class a very fast service could not ask for a better company kind regards Mark keen 👍
Great mortgage broker
Getting a mortgage for my flat was quick and smooth thanks to Simon Jones and the team at affinity mortgages, including Jess Abrahams and Samantha Cross, who were very helpful and answered any queries that I had quickly and with detail. Affinity Mortgages made a process that has potential to be stressful completely stress free for me, I would highly recommend their services to anyone I meet in the future who is looking for a mortgage broker.
Excellent Customer Experience
My house move was extremely stressful however obtaining my mortgage was not due to the excellent advise and hard work of Mark Lupton, nothing was ever too much trouble. Mary Kearney was amazing and extremely organised, keeping us updated at every step. We can not thank you both enough for all your hard work.
Second time customers and still the same great service!
This was our 2nd time working with Dan Edwards, Jess and the team at Affinity and again an amazing experience. Excellent communication and always working so hard to help us reach our target. We will definitely be using Affinity again in the future and recommend Dan to anyone we know who are looking for an honest and approachable mortgage advisor.
Excellent service (again) from Affinity mortgages
My wife and I have been using Affinity mortgages for mortgage advice for a few years now. Daniel Edwards has always answered our questions clearly and concisely and has given us confidence in Affinity as a broker. Recently, Mary Kearney has also been very good at keeping us up to date with developments and has also answered any questions we have had with ease. If you want honest reliable support with your mortgage I would recommend them.
The team at Affinity are fantastic!
The team at Affinity are fantastic! The customer service & expertise we received from Richard Sharpe & Mary Kearney was amazing, they made the whole process run very smoothly and we felt reassured throughout.
The responsiveness to calls and emails was really great and they went above expectations to make us feel very comfortable throughout, taking us through the different options and scenarios.
We would definitely recommend Affinity and will be using them again in the future.
Fantastic service!
Fantastic service from start to finish from all but especially from Simon and Jess. We would highly recommend!
I would like to send a special mention…
I would like to send a special mention and thank you Nick who was incredibly polite, professional and patient whilst helping to organise our life and critical care covers. It was very easy and a relaxed approach. I can't recommend Nick highly enough!
Simply brilliant!
Absolutely fantastic service from start to finish. Simon made the whole process easy and really cares about doing the best he can. He’s happy to help and explains things so clearly for those not in the know! The communication from him and his colleagues at Affinity was flawless. Not only are they professional but they also make you feel so comfortable and nothing is too much effort.
We used Nick to arrange our house cover and again he continually strived to do the best he could- finding the best deal for us and putting our needs first. His communication was also brilliant from start to finish.
This business has the ratings they do for a reason. Genuinely care, genuinely personable and genuinely brilliant. Thanks so much for your help and we’re now in our dream home!
Olivia and Ben were both very helpful…
Olivia and Ben were both very helpful in moving our case and proactively completed our file. Thanks so much.
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