Affinity Group Reviews 

710
TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

Affinity did ok but it seemed to be hard work sometimes and had to explain our situation a number of times. It didn’t always feel our situation was understood. We had to chase a lot, the experience... See more

Rated 2 out of 5 stars

After reading the many positive reviews of Affinity and requiring guidance with a non-standard home purchase, we felt confident with our choice of broker. However, after initially positive conta... See more

Rated 5 out of 5 stars

Highly recommend Affinity Mortgages. Richard has been so helpful throughout the process, answering any queries we had and ultimately finding us the best mortgage. The paperwork was handled efficientl... See more

Rated 5 out of 5 stars

I couldn't fault the service we received from Affinity when securing our mortgage (and then remortgage)! Ben Carter was exceptional from start to finish and helped secure us an amazing deal. He... See more

Company details

  1. Mortgage Broker

Written by the company

Affinity Group specialise in providing you with quality, professional Financial Advice that you can trust. Whatever your particular requirements, whether it be a mortgage, retirement planning, investment for income or growth, protection against acc...


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4.1

Great

TrustScore 4 out of 5

710 reviews

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4.1

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(710)

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Rated 5 out of 5 stars

Ben Carter was really the star of our…

Ben Carter was really the star of our whole transaction. His efficiency with dealing with our enquiries and ability to guide us in the change of direction of our transaction was extraordinary. Thoroughly recommend. He was amazing!

March 17, 2021
Unprompted review
Rated 5 out of 5 stars

We highly recommend Affinity group

We honestly couldn't recommend Dean enough for all his support and ensuring our dream home become a reality! He truly went above and beyond to help us, give us advice and support us through what could have been (without him), a very stressful process! The team at Affinity have always remained so polite, friendly and professional and is somewhere we'll hopefully be able to use for many years to come!

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant!

This is the third time I have used Affinity for my mortgages and wouldn't go anywhere else. Dan, Faye and Jessica are brilliant. They managed to secure me mortgages I wouldn't have been able to do myself. They are unbelievably helpful and sorted everything for me. I would highly recommend them.

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

I would recommend Affinity mortgages

I would recommend Affinity mortgages, they helped me re-mortage and buy a new property which other brokers could not help with. They made the entire process easy and stress-free, were quick, easy to communicate with and kept me well updated. Simon was very knowledgeable and I wouldn't hesitate to contact him again. Jess kept me well informed with updates of the progress, I couldn't have asked for a better service.

March 11, 2021
Unprompted review
Rated 5 out of 5 stars

Very professional and knowledgeable…

Very professional and knowledgeable staff and helped us to get a really good deal on our mortgage.
Dean Neagen was absolutely brilliant to work with. He had great advice and nothing was too much trouble.
Also Olivia was extremely efficient and kept us updated all the way through our application and approval.
Would highly recommend.

March 11, 2021
Unprompted review
Rated 5 out of 5 stars

Best mortgage brokers around!

Affinity mortgages have been a brilliant and professional mortgage brokers. They were recommended to us and I can see why. Both Daniel and Jess were great from the beginning right through to completion. They were quick to resolve issues, managed our expectations all the way and most importantly got us the right product. We would highly recommend Affinity Mortgages and a massive thank you to Daniel and Jess for all their hard work.

March 8, 2021
Unprompted review
Rated 5 out of 5 stars

I was recommended Affinity Mortgages…

I was recommended Affinity Mortgages through my estate agent for the property I was using to purchase my property. Dan was extremely informative and made the whole process seamless even with the COVID restrictions we faced. Dan kept me up to date and ended up being my go to person over the estate agent. I cannot thank Dan enough.

March 8, 2021
Unprompted review
Rated 5 out of 5 stars

So glad I came across Affinity..

Been thinking about getting some form of insurance cover for a while now especially having 2 young children.....I was worried as I thought it was a complicated area however once I had spoken to Dean all my worries were no more! He made sense of it all and was very reassuring. He passed me onto Nick who was extremely helpful and knowledgeable and I now feel relaxed and secure that I am protected. I don't normally leave reviews but on this occasion felt I had to. Would 100% recommend!

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

I made an enquiry for Critical Illness…

I made an enquiry for Critical Illness Cover. Initially I spoke to Dean who was very informative and professional. The matter was then passed to Nick who listened to my particular situation in great detail and was very thorough in providing me with the cover I needed.
I would not hesitate in recommending Affinity.

Susan......Leigh on Sea

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

Unrivalled service

We had a fantastic experience working with Affinity on our remortgage. Fast, expert advice on the product choice and then Mary was incredibly proactive in both keeping us up to date with progress and chasing down issues. Brilliant!

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent, professional, efficient experience.

Used Affinity Mortgages for our first mortgage on our home. Was recommended them by my mother who had used them in the past also - and I can see why! Nathaniel & Faye were incredibly helpful. They were always at hand for any queries we had (of which we had many!) and responded quickly. They really helped us understand the process and our options, and were kind and patient throughout the process. I would not hesitate to use them again for our remortgage, and will absolutely recommend them to others.

March 2, 2021
Unprompted review
Rated 5 out of 5 stars

Wouldn’t go anywhere else

We used Affinity for our first home and again to remortgage. Richard, Mary and the rest of the time made everything so easy for us. Couldn’t recommend them enough! Thanks again!

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

A great team!

From the beginning of our first time buying journey Mark and his team were fantastic. Mark was incredible supportive, patient and hard working. His friendliness and ability to explain the mortgage process was much appreciated. Big thanks to Mark, Nick and Samantha for making our first buy happen!

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, friendly and knowledgeable for us as first time buyers. Assessed us and moved quickly, confirming our mortgage within 3-4 weeks of starting. Would highly recommend!

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

recent remortgage

I have recently used Affinity Group to remortgage my house. Louise was brilliant from the start and made things very easy. It was my first remortgage and I didn't have a clue but she talked me through it and found us a great deal. Mary helped me with all the documents and kept me updated throughout. All in all a great experience and would 100% recommended.

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

Affinity were fantastic

Affinity were fantastic! Daniel Edwards and Faye Woodward took care of my mortgage application, they provide a professional yet friendly service and they take the headache out of applying for a mortgage. I couldn't recommend Affinity highly enough.

February 23, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Team

We used Affinity for our first every home purchase. Nathanial and the team were fantastic from start to completion. As first time buyers we had plenty of question and the team were always more than helpful.

Thank you Affinity Group.

February 23, 2021
Unprompted review
Rated 5 out of 5 stars

6 Star Experience :)

For first time buyers like ourselves, the whole process can be overwealming and sometimes frustrating- Hence we appreciated Nathaniel and his team's expertise and care in following our journey from pre-consultation through to completion this week! Nathaniel was efficient and clear in helping us evaluate and choose the most suitable loan package and guided us through the process. The team also followed up constantly with us via email and we would definitely recommend their services!!!

February 21, 2021
Unprompted review

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