Affinity Group Reviews 

710
TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

Affinity did ok but it seemed to be hard work sometimes and had to explain our situation a number of times. It didn’t always feel our situation was understood. We had to chase a lot, the experience... See more

Rated 2 out of 5 stars

After reading the many positive reviews of Affinity and requiring guidance with a non-standard home purchase, we felt confident with our choice of broker. However, after initially positive conta... See more

Rated 5 out of 5 stars

Highly recommend Affinity Mortgages. Richard has been so helpful throughout the process, answering any queries we had and ultimately finding us the best mortgage. The paperwork was handled efficientl... See more

Rated 5 out of 5 stars

I couldn't fault the service we received from Affinity when securing our mortgage (and then remortgage)! Ben Carter was exceptional from start to finish and helped secure us an amazing deal. He... See more

Company details

  1. Mortgage Broker

Written by the company

Affinity Group specialise in providing you with quality, professional Financial Advice that you can trust. Whatever your particular requirements, whether it be a mortgage, retirement planning, investment for income or growth, protection against acc...


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4.1

Great

TrustScore 4 out of 5

710 reviews

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4.1

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(710)

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Rated 5 out of 5 stars

Highly recommend

Highly recommend Affinity Mortgages. Richard has been so helpful throughout the process, answering any queries we had and ultimately finding us the best mortgage.
The paperwork was handled efficiently and quickly by Mary, who was also on hand to deal with any questions. They made the process stress free and we can’t thank them enough.

February 18, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. I had been planning to use my current lender, but Mark was able to get me a better interest rate and did all the leg work, which made it much easier. Olivia kept in touch during the long wait for completion. I'd definitely use again and would recommend to others. Thank you!

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

Easy and uncomplicated

Although I wasn't a first time buyer, this was the first time I've needed a mortgage advisor for just myself. Daniel and Jess helped me understand everything and they both made the whole process easy and uncomplicated. I definitely recommend them. Thank you Affinity.

February 14, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

We were recommended to Dean Neagen, from Affinity Mortgages, by the estate agent we were buying through. As first time buyers we were a little unsure of the whole process of purchasing our first home with a mortgage. As soon as we started speaking to Dean, on our obligation-free introductory call, we immediately reassured and Dean was fantastic at explaining the process to us and answering all of our questions honestly and in a way that we would fully understand to make us feel empowered that we were making the best decisions.

Once our mortgage application had been submitted our case was handed over to Mary Kearney, who has been simply wonderful at tracking our application and keeping us updated. Her communication with us, has kept us excited and informed during the process, and she made us feel like she was genuinely excited for us when we got the official acceptance news!

We also liaised with Billy Wilkinson, who helped us decide on the most appropriate life and income insurances, to help protect ourselves. Again, Billy provided the same honest and helpful service, making us feel informed and supported.

It has been a delight having Dean and Mary, on behalf of Affinity Mortgages, look after our mortgage case, and Billy on the insurances. We will certainly look to use Affinity Mortgage's services in the future if we ever need it!

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend Dean and Mary highly enough!

Dean Neagen at Affinity has been outstanding! He has helped myself and my fiancé to get our first mortgage agreed and has been very helpful throughout.
We had a few hiccups along the way to getting a mortgage offer and Dean was able to guide us through all of these advise on exactly what we should do at each step which really did help. He made a very stressful month a lot easier to deal with and his optimism kept us from giving up!

Thanks also to Mary Kearney who was very helpful and gave us all the information we needed and helped to move things along very quickly!

Thanks to both of these guys we have a mortgage offer!

February 10, 2021
Unprompted review
Rated 5 out of 5 stars

Faultless

Affinity and in particular Nathaniel and Jess have recently helped me and my wife with our first mortgage, and I couldn't be happier with the service.
Nathaniel has been extremely generous of his time over the last year during the build up to applying. Due to being self employed with only 1 years worth of accounts, my options were limited so it was important we got it right. Nathaniel advised on what I needed in advance and helped me plan for when I could put an application in, and dealt with every question I threw at him... and there were a lot.
Once we got to the application stage, Jess took over and she was absolutely faultless. She kept me and my wife informed of everything that was going on and helped us get the 'yes' we were looking for, which we were not sure would happen.
Thank you both for everything.

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend Affinity and will use again!

We used Affinity for purchasing our first property 4 years ago and didn’t hesitate to use them again for buying our next home. Both times Simon Jones has offered invaluable advice and assisted us along the way, even communicating on our behalf with our solicitor.
I recommend Affinity and in particular Simon Jones to anyone who is looking to use a mortgage advisor.

February 8, 2021
Unprompted review
Rated 5 out of 5 stars

Everyone

Everyone, especially Mark, have been fantastic from start to finish. Highly recommend to anyone..

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

First time buyer with a million…

First time buyer with a million questions. Louise was there every step of the way and very helpful. Her and Olivia kept me updated with developments regularly and quick to action.
Great experience. Thank you

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

Affinity excellent Mortgage services.

Personally, I can thoroughly recommend using Affinity for mortgages. Richard Sharpe has worked with me for years and always made the process as smooth and seamless as possible. Richard is easy to communicate with in a manner that is both knowledgable and helpful. I honestly could not imagine going elsewhere. The whole team are great, many thanks to you all. 👏🏻

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

This is the first time I have worked…

This is the first time I have worked with Affinity group, but I can tell you something.....it will not be the last! Mark Lupton has been brilliant from start to finish! Always there to answer any question I have and I genuinely can not recommend him enough! Olivia who has been working my case alongside Mark, has been amazing also! Gets things sent off faster than a blink of an eye! Olivia is also very pleasant and polite! Thank you both, I'm very impressed with Affinity and will be recommending you to friends and family! All the best 👍😁

February 3, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant..

Absolutely brilliant... always available on the phone. Both Jess and Richard have both been extremely efficient with both our original Mortgage and now our re-Mortgage 2 years later. Thanks again

February 3, 2021
Unprompted review
Rated 5 out of 5 stars

From the very first call I had with Ben…

From the very first call I had with Ben Carter the whole process was seamless and pain free, considering prior to contacting Affinity I was given the right royal run around by Natwest who I have banked with for 37 years.
I read reviews all the time and wonder if they are legitimate, but I can assure you this one is.
You will be in both safe and professional hands being appointed your own case manager who in my case was Olivia Baker. Thank you to everyone who made my re-mortgage application so simple ending with a successful outcome.

February 3, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We used Affinity for our remortgage. We had a phone call with Daniel Edwards who provided us with options to discuss.
Once we decided which worked best for us, we got the ball rolling and everything was done smoothly.
The team kept us informed of progress and confirmed once our documents we sent were received.
Very happy and shall use again in the future.

February 2, 2021
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Daniel at…

Would highly recommend Daniel at Affinity Mortgages great service all the way through our mortgage application and he gave us the best advice to port our existing mortgage to avoid early repayment charges. The admin team were also really good at providing updates given delays because of Covid, we found Ellie really helpful. We will be using Daniel again when we need to remortgage.

February 1, 2021
Unprompted review
Rated 5 out of 5 stars

Affinity Mortgages provided an…

Affinity Mortgages provided an excellent service from my initial phone consultation with Rick Marshall through to Mary Kearney's regular updates as the mortgage was completed. I would thoroughly recommend their services and I will be returning at the end of my next fixed-term. Alex

January 30, 2021
Unprompted review

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