Affinity Group Reviews 

710
TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

Affinity did ok but it seemed to be hard work sometimes and had to explain our situation a number of times. It didn’t always feel our situation was understood. We had to chase a lot, the experience... See more

Rated 2 out of 5 stars

After reading the many positive reviews of Affinity and requiring guidance with a non-standard home purchase, we felt confident with our choice of broker. However, after initially positive conta... See more

Rated 5 out of 5 stars

Highly recommend Affinity Mortgages. Richard has been so helpful throughout the process, answering any queries we had and ultimately finding us the best mortgage. The paperwork was handled efficientl... See more

Rated 5 out of 5 stars

I couldn't fault the service we received from Affinity when securing our mortgage (and then remortgage)! Ben Carter was exceptional from start to finish and helped secure us an amazing deal. He... See more

Company details

  1. Mortgage Broker

Written by the company

Affinity Group specialise in providing you with quality, professional Financial Advice that you can trust. Whatever your particular requirements, whether it be a mortgage, retirement planning, investment for income or growth, protection against acc...


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4.1

Great

TrustScore 4 out of 5

710 reviews

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4.1

All reviews

(710)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team at affinity were fantastic

The team at affinity were fantastic. They went above and beyond to secure our mortgage, and managed to secure us a 10% deposit offer during a pandemic!

Great service and very responsive and would highly recommend!

January 19, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Very impressed with the service provided by Simon Jones at Affinity. I was provided with very clear and concise information making the daunting process of setting up my mortgage that much easier. When it comes to renewing my mortgage I will be using the service again and would 100% recommend to others using a broker for the first time.

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service, I would strong recommend

Mark and Faye helped my brother and I sort our first mortgage. They were both very helpful and knowledgeable. They were always on hand to answer any questions we had promptly and thoroughly. I would strongly recommend them. Thanks for all the help!

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Thanks Affinity Mortgages

At A difficult time, Dean Neagen provided us with excellent service. Dean guided through the mortgage
process and searched the market for the best deal for
our requirements.
Mary Kearney always kept us up to date from application to completion.
Thanks for a great service

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service was provided to help us with our first mortgage. Mark Lupton and Faye Woodward were very helpful and gave us great advice throughout the whole process. I would Highly recommend.

January 7, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, smooth process and really attentive. Always willing to pick up things at short notice to keep things moving.

January 7, 2021
Unprompted review
Rated 5 out of 5 stars

Always helpful, professional service.

We've used Affinity for years, not just for mortgages, and will continue to do so. They take all the hassle out of our mortgage renewals. Faye and Louise are always a pleasure to deal with. A couple of emails and a phone call later and everything is done.

January 6, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. Highly professional service from Richard Sharpe. Not only does he have extensive knowledge and an excellent personable manner he secured us an excellent mortgage offer within three weeks weeks. Highly recommended.

January 5, 2021
Unprompted review
Rated 5 out of 5 stars

Remortgage

Having arranged a remortgage through Affinity previously, I contacted Dan when the mortgage on our main property fell due for review. As previously, he was quick to respond and let us know what information he needed from us and quickly started to research the market to find the best deal to meet our requirements. Due to our circumstances, he recommended that we remain with our current provider which we were happy with, knowing that this was the best option for us. The administration led by Faye was efficient and very little for us to do. As ever, a great service by Affinity and I'd have no hesitation recommending them to others (as I have done previously).

January 5, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service as always…

Contacted our broker Richard as our Fixed Mortgage Rate was coming to an end. Richard was so helpful as always, nothing is ever too much trouble and he dealt with the whole process for us very quickly, answering our questions thoroughly and advising us accordingly. Mary kept us up to date once all paperwork was completed and made contact with us to clarify completion as promised. I cannot recommend Affinity highly enough for all of the services they have provided us with over recent years, including our Mortgage, writing of our Wills and Life Insurance.

January 4, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Our second time using Affinity to help with our Mortgage, always really pleased to have their support. Highly professional and responsive service with a Human Touch that makes the Mortgage process far more bearable! Specific thanks to Daniel and Olivia from the team for their help during a very difficult year for everyone!

January 4, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service, thank you!!

Very happy with the service we received from Daniel and Mary for our mortgage. They have been very efficient, reliable, friendly and helpful. Thank you, Affinity for all your help! We would highly recommend this company to anyone looking for a mortgage.
Great service!!

December 22, 2020
Unprompted review
Rated 5 out of 5 stars

First class throughout

First class throughout. Communication was great. Clear, honest and humble advise. Thank you to Dean and Mary .

December 21, 2020
Unprompted review
Rated 5 out of 5 stars

Great service at a difficult time.

Ben was superb, he managed to find a lender who would consider quarterly bonus in full which allowed me to borrow the amount needed to secure the property I wanted. Not only this but despite lender service backlogs the whole case got from submission to offer in under 3 weeks!

December 21, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you Affinity!

Affinity Mortgages couldn't have been more efficient. Dean Neagen was super helpful and gave great advice at every step. Olivia Baker kept us updated continuously. Couldn't have been better. Thank you Affinity!

December 18, 2020
Unprompted review
Rated 5 out of 5 stars

Mortgage

Olivia Baker and Mark Lupton provided a very good service around our mortgage and were very responsive to e-mails - many thanks!

December 18, 2020
Unprompted review

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