Affinity did ok but it seemed to be hard work sometimes and had to explain our situation a number of times. It didn’t always feel our situation was understood. We had to chase a lot, the experience... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After reading the many positive reviews of Affinity and requiring guidance with a non-standard home purchase, we felt confident with our choice of broker. However, after initially positive conta... See more
Highly recommend Affinity Mortgages. Richard has been so helpful throughout the process, answering any queries we had and ultimately finding us the best mortgage. The paperwork was handled efficientl... See more
I couldn't fault the service we received from Affinity when securing our mortgage (and then remortgage)! Ben Carter was exceptional from start to finish and helped secure us an amazing deal. He... See more
Company details
Written by the company
Affinity Group specialise in providing you with quality, professional Financial Advice that you can trust. Whatever your particular requirements, whether it be a mortgage, retirement planning, investment for income or growth, protection against acc...
Contact info
539-543 London Road , SS0 9LJ, Southend-on-Sea, United Kingdom
- 01702337003
- info@affinity-mortgages.co.uk
- www.affinity-mortgages.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mortgage approved in less than a week
We head an excellent experience with Affinity Mortgages. Dan Edwards was great, he is very helpful and knowledgeable, he replied to us in a matter of hours if not minutes, explained everything in detail especially as we were first time buyers. Overall, we had a great and stress free experience thanks to him. Basically our mortgage was approved in less than a week and he dealt with the entire application. Very happy with the excellent service and we will definitely re-mortgage with Affinity in the future! Kindest regards from Corina & Andrei Irimia
Brilliant experience from start to…
Brilliant experience from start to finish. Dan looked after me, as a first time buyer it was initially a daunting experience, but with Dan and the team on it, they took a huge amount of the stress off me. They worked quickly and kept me updated every step of the way. Their efficiency, even during a global pandemic, helped me buy my dream home. Cannot recommend them highly enough.
I'd definitely recommend you request Dan Busey, he was outstanding.
Brilliant service
Brilliant service, quick responses, and overall great broker experience. Would recommend Olivia baker and Mark Lupton
Dan and his team were absolutely…
Dan and his team were absolutely brilliant. They got our mortgage application through in record time despite the current pandemic and valuation problems. We were kept up to date every step along the way.
Billy was also brilliant with his life assurance and critical Illness cover advice.
We couldn’t recommend Affinity Mortgages enough!
Experience was OK
Affinity did ok but it seemed to be hard work sometimes and had to explain our situation a number of times. It didn’t always feel our situation was understood. We had to chase a lot, the experience overall was ok, it probably wasn’t the next time to be getting a mortgage (July - Dec 2020 with lockdowns etc) so that maybe didn’t help the process of contact and also issues with applications being pulled etc.
We managed to contact affinity most times we needed to but sometimes felt uneasy about how it was going.
Need a remortgage look no further..
From moment of contact with the re mortgage team right until completion, we have had great communication and any questions asked fulled explained. The team are a friendly and professional. It is not the first time we have used Affinity Mortgages and it wont be the last. I recommend them 100%
Mortgage advice
Thank you to Daniel, who help me with my mortgage.
I was a first time buyer who had no one else close to me who had dealt with mortgages before. I had some idea what was expected but Daniel really went through it with me and was patient.
If I needed a question answered he was quick in replying.
Also to billy who advised me on life insurance and my will! Thank you to yourself also for being so patient.
Thank you!
Great service
Great service, very knowledgable, really attentive and always at the end of the phone to answer questions and queries.
Affinity Mortgages have been so helpful…
Affinity Mortgages have been so helpful throughout this whole process. Would highly recommend! They have an amazing team and have offered so much support when we bought our first home and also with our remortgage. Thank you for making everything so easy for us 😀
Brilliant
Brilliant ! Quickest , easiest interaction with the nicest broker I have ever dealt with , don’t normally do reviews but Daniel was brilliant , professional , speedy no fuss . Highly recommend
Really good service
Really good service, great offers and prompt response to any queries
Rich has always carried out our…
Rich has always carried out our mortgages for us and has always been superb! The admin team in the office always keep us updated and posted every step of the way. Fantastic team! Would highly recommended.
As always a great service from…
As always a great service from Affinity. Personable and helpful. Would fully recommend this company
The only mortgage company worth using.
Simon and his team are absolutely brilliant at what they do.
They go above and beyond what any normal brokerage firm that I’ve ever dealt with do.
Always keeping me up to date and doing battle with the mortgage companies on my behalf and WINNING!
Affinity Mortgages were extremely fast and efficient
Affinity Mortgages were extremely efficient and attentive. They secured me a very competitive deal and were a pleasure to deal with.
Wonderfully helpful people
Wonderfully helpful people! Simon sorted the mortgage, incredibly knowledgeable and super efficient. Will definitely use them again.
Daniel has been excellent in what was a…
Daniel has been excellent in what was a difficult transaction.
easy process no issues would readily…
easy process no issues would readily recommend.
Honestly couldn’t recommend affinity…
Honestly couldn’t recommend affinity more, even with the struggles of this year they were completely dependable and went above and beyond to get things done. Very greatful for their impeccable service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








