Affinity did ok but it seemed to be hard work sometimes and had to explain our situation a number of times. It didn’t always feel our situation was understood. We had to chase a lot, the experience... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After reading the many positive reviews of Affinity and requiring guidance with a non-standard home purchase, we felt confident with our choice of broker. However, after initially positive conta... See more
Highly recommend Affinity Mortgages. Richard has been so helpful throughout the process, answering any queries we had and ultimately finding us the best mortgage. The paperwork was handled efficientl... See more
I couldn't fault the service we received from Affinity when securing our mortgage (and then remortgage)! Ben Carter was exceptional from start to finish and helped secure us an amazing deal. He... See more
Company details
Written by the company
Affinity Group specialise in providing you with quality, professional Financial Advice that you can trust. Whatever your particular requirements, whether it be a mortgage, retirement planning, investment for income or growth, protection against acc...
Contact info
539-543 London Road , SS0 9LJ, Southend-on-Sea, United Kingdom
- 01702337003
- info@affinity-mortgages.co.uk
- www.affinity-mortgages.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service
Very good service, we were first-time buyers and got lots of helpful advice and guidance throughout the whole process. Our mortgage broker was extremely responsive and helpful and he walked us through every step. Would definitely recommend to anybody.
Helpful team with great communication
We have used affinity twice now in the past 2.5 years. Both experiences have been good and they managed to get us the deals that we wanted. Even during this uncertain time they managed to get us a better deal when we remortgaged.
Excellent prompt and friendly service
Great service from start to finish
Great service from start to finish. Can’t recommend this company more.
Proactive
They were very proactive in chasing the lender and comunicating with us. Very good service.
Excellent service from Ben Cater
Excellent service from Ben Cater. Could not fault his professionalism and availability.
Excellent service always from Affinity…
Excellent service always from Affinity Mortgages especially Louise who is brilliant. We have been customers for years and we recommended them to our son who now uses them as well.
Affinity are the best !
Affinity are the best !!
Thanks Dan and team for getting this latest mortgage sorted out.
Very helpful and convenient!
Affinity mortgages have been absolutely…
Affinity mortgages have been absolutely excellent throughout our process of applying for our mortgage. Special thank you to Dan and his team! Highly recommend.
Highly recommended
I found Affinity Mortgages through a Google search and I’m glad I took the chance. Dean Neagen is knowledgeable and personable. Without him, I wouldn’t have been able to manage the very difficult prospect of buying a house while keeping my existing property, and without his good advice, I would’ve made a big mistake with one property I looked at. He is always there to talk through an issue if you need it.
I can’t recommend Dean and Affinity highly enough.
Very helpful
Very helpful, easy to use and kept me informed throughout the whole process
Such an easy process!
I was introduced to Simon Jones of Affinity Mortgages, by Williams & Donovan Estate Agents. Simon was amazing and sorted everything out for me, giving me options for the preferred mortgage type. After giving him the required information I had nothing else to do apart from chose a property. The Affinity team kept me up to date throughout the process. The staff are friendly and helpful. Simon was on hand for any questions I had. The whole process was faultless. I would definitely recommend them!!
Smooth transaction
Pretty smooth transaction from initial chat to final receipt of monies - only problems were with solicitor and not with Affinity... would use again
Don't hesitate to use Affinity Mortgages - they're wonderful
I cannot recommend Affinity Mortgages enough. We always ask them to sort out our mortgages - both new and renewing ones and it's always such a pain-free experience.
They take care of all the worry and literally just tell me the rundown and where to fill and sign!
Amazing value as well. Don't hesitate to use them.
Thank you Affinity
Both Dan and Billy were amazing
Both Dan and Billy were amazing. I had zero clue about mortgages or wills. They both guided me through what I needed to do and if I had any queries helped.
Can't fault them. Amazing!
Recommended
Used them before, will be using them again and recommending to friends and family. Decent service. No issues whatsoever.
excellent service and advice
Everyone was super helpful
Everyone was super helpful. Special shout-out to Ben who helped me from day one.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








