Affinity Group Reviews 

710
TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

Affinity did ok but it seemed to be hard work sometimes and had to explain our situation a number of times. It didn’t always feel our situation was understood. We had to chase a lot, the experience... See more

Rated 2 out of 5 stars

After reading the many positive reviews of Affinity and requiring guidance with a non-standard home purchase, we felt confident with our choice of broker. However, after initially positive conta... See more

Rated 5 out of 5 stars

Highly recommend Affinity Mortgages. Richard has been so helpful throughout the process, answering any queries we had and ultimately finding us the best mortgage. The paperwork was handled efficientl... See more

Rated 5 out of 5 stars

I couldn't fault the service we received from Affinity when securing our mortgage (and then remortgage)! Ben Carter was exceptional from start to finish and helped secure us an amazing deal. He... See more

Company details

  1. Mortgage Broker

Written by the company

Affinity Group specialise in providing you with quality, professional Financial Advice that you can trust. Whatever your particular requirements, whether it be a mortgage, retirement planning, investment for income or growth, protection against acc...


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4.1

Great

TrustScore 4 out of 5

710 reviews

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4.1

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(710)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

Very good service, we were first-time buyers and got lots of helpful advice and guidance throughout the whole process. Our mortgage broker was extremely responsive and helpful and he walked us through every step. Would definitely recommend to anybody.

November 24, 2020
Rated 4 out of 5 stars

Helpful team with great communication

We have used affinity twice now in the past 2.5 years. Both experiences have been good and they managed to get us the deals that we wanted. Even during this uncertain time they managed to get us a better deal when we remortgaged.

November 18, 2020
Rated 5 out of 5 stars

Proactive

They were very proactive in chasing the lender and comunicating with us. Very good service.

November 6, 2020
Rated 5 out of 5 stars

Highly recommended

I found Affinity Mortgages through a Google search and I’m glad I took the chance. Dean Neagen is knowledgeable and personable. Without him, I wouldn’t have been able to manage the very difficult prospect of buying a house while keeping my existing property, and without his good advice, I would’ve made a big mistake with one property I looked at. He is always there to talk through an issue if you need it.

I can’t recommend Dean and Affinity highly enough.

October 30, 2020
Rated 5 out of 5 stars

Such an easy process!

I was introduced to Simon Jones of Affinity Mortgages, by Williams & Donovan Estate Agents. Simon was amazing and sorted everything out for me, giving me options for the preferred mortgage type. After giving him the required information I had nothing else to do apart from chose a property. The Affinity team kept me up to date throughout the process. The staff are friendly and helpful. Simon was on hand for any questions I had. The whole process was faultless. I would definitely recommend them!!

October 27, 2020
Unprompted review
Rated 5 out of 5 stars

Smooth transaction

Pretty smooth transaction from initial chat to final receipt of monies - only problems were with solicitor and not with Affinity... would use again

October 27, 2020
Rated 5 out of 5 stars

Don't hesitate to use Affinity Mortgages - they're wonderful

I cannot recommend Affinity Mortgages enough. We always ask them to sort out our mortgages - both new and renewing ones and it's always such a pain-free experience.
They take care of all the worry and literally just tell me the rundown and where to fill and sign!
Amazing value as well. Don't hesitate to use them.
Thank you Affinity

October 27, 2020
Rated 5 out of 5 stars

Both Dan and Billy were amazing

Both Dan and Billy were amazing. I had zero clue about mortgages or wills. They both guided me through what I needed to do and if I had any queries helped.

Can't fault them. Amazing!

October 21, 2020
Rated 5 out of 5 stars

Recommended

Used them before, will be using them again and recommending to friends and family. Decent service. No issues whatsoever.

October 19, 2020

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