Affinity Diamonds Reviews 

68
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, extensive knowledge, and genuinely friendly approach. They appreciate how the team educates and guides them through the process, taking time to ensure a comfortable and informative experience. The overall service is frequently described as seamless, fun, and stress-free, with clear communication and personalized attention. Many customers are delighted with the beautiful final products, noting their high quality and craftsmanship, which often exceed expectations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising individual team members for their... See more

Product

Customers had positive experiences with the product, often praising the quality and craftsmanship of their... See more

Service

Users describe positive interactions with service, highlighting exceptional experiences and outstanding... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Liana & the team at Affinity were delightful to deal with. Being a diamond novice & knowing nothing about it previously, they took their time to ensure that I was caught up to speed with everything th... See more

Rated 5 out of 5 stars

Lauren was an absolute pleasure to deal with from the very start of our journey at Affinity Diamonds. My fiancé and I could not be happier with our wedding bands and how seamless, easy and fun the pro... See more

Rated 5 out of 5 stars

Roxy at Affinity Diamonds has been fantastic in helping me redesign my engagement ring. I had a meeting with her a couple of weeks ago, now I received the diagram of what it will look like and am s... See more

Rated 5 out of 5 stars

After hearing great things about AD through a friend i decided to walk in without an appointment whilst visiting Sydney. Whilst there Roxy sat me down and walked my partner and i through some... See more


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer
  4. Jewelry Engraver
  5. Jewellery Manufacturer
  6. Wholesale Jeweler

Written by the company

Affinity Diamonds is Australia’s premier bespoke jeweller. We understand that beauty is a culmination of persistence, care and patience. Based in the heart of Sydney and Brisbane's CBD, we’ve been sourcing the finest diamonds on the market for 20 years. Originally founded by Sam Rahme in 2001, Affinity Diamonds was born out of a passion for exquisite luxury and the urge to make the intangible more accessible for everyday people. Specialised in bespoke engagement rings, we source the finest quality ethical diamonds for our clients and work with them to create elegant, tasteful pieces that are handcrafted in our Sydney workshop.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

68 reviews

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No recent history of asking for reviews

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4.7

All reviews

(68)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Giuseppe was amazing. Very attentive and knowledgeable

February 1, 2022
Affinity Diamonds logo

Reply from Affinity Diamonds

Hi Barry,

Thank you for taking the time to leave a great review!

Kind Regards,
The Affinity Diamonds Team

Rated 5 out of 5 stars

Second to none service

Sam and the team at Affinity Diamonds were amazing to deal. They gave me all the right advice and help to create the perfect ring! I can’t thank them enough and would highly recommend them!

May 10, 2022
Affinity Diamonds logo

Reply from Affinity Diamonds

Hi Joseph,

Thank you for taking the time to leave a review.

Your kind words and recommendation are much appreciated.

Kind Regards,
The Affinity Diamonds Team

Rated 5 out of 5 stars

Bought my wife's engagement ring here

Giuseppe is your man, great experience

September 20, 2021
Affinity Diamonds logo

Reply from Affinity Diamonds

Hi James,

Thank you for your review - Giuseppe appreciates your kind words.

Kind Regards,
The Affinity Diamonds Team

Rated 5 out of 5 stars

Outstanding Experience start to end

I was referred to Affinity Diamonds by my cousin and after my first visit I knew that this was the place for me. The customer service to the quality of stones that were provided was outstanding.

They suited my budget perfectly and were able to have the ring assembled on the required date.

5 out of 5, would give more stars if I could.

June 18, 2022
Affinity Diamonds logo

Reply from Affinity Diamonds

Hi James,

Thank you for your wonderful review.

We are so pleased to hear that you had such a positive experience with us.

Kind Regards,
The Affinity Diamonds Team

Rated 5 out of 5 stars

Very good Experience

I was referred by Lisa Diaz. she got her ring almost 10 years ago.
Overall the experience was great, I was travelling to India to Propose, this was kind of a last minute decision. I got the ring as promised with in a week and I enjoyed the experience of Diamond shopping and Customizing the ring as desired.
I would definitely refer Affinity Diamonds, to all my friends if they need my suggestion.
Thank you.

April 20, 2022
Affinity Diamonds logo

Reply from Affinity Diamonds

Hi Sanketh,

Thank you for your kind words and recommendation.

We are so pleased we could help you fulfil your proposal dream.

Kind Regards,
The Affinity Diamonds Team

Rated 5 out of 5 stars

Exceptional Quality, Brilliant Customer Service

Guiseppe and Sam were excellent to work with. Their knowledge of the industry is supreme and attention to detail is 2nd to none.

May 19, 2022
Affinity Diamonds logo

Reply from Affinity Diamonds

Hi George,

Thank you for your kind review.

Kind Regards,
The Affinity Diamonds Team

Rated 5 out of 5 stars

Engagement Ring - Exceptional service

I visited Affinity Diamonds to purchase an engagement ring. Eva was absolutely fantastic and took the time to explain everything in great detail which put me at ease. They were a step above all the other jewelers that I had visited. The ring design was amazing and my fiancee couldn't be happier with the end result. We will definitely be going back to get our wedding bands.

July 4, 2022
Affinity Diamonds logo

Reply from Affinity Diamonds

Hi Peter,

Thank you for taking the time to leave us a thoughtful review.

We are so happy to hear you had an amazing experience purchasing your engagement ring with us.

Kind Regards,
The Affinity Diamonds Team

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