Ivory Gaze Reviews 

133
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ivory Gaze catered our Eid celebration at Samsara, and I couldn’t be more grateful. The food was absolutely delicious, beautifully presented, and full of warmth and intention. You could really feel th... See more

Company replied

Rated 5 out of 5 stars

Shola & Grace were excellent throughout the ordering process! It was a 10/10 experience, I’d recommend. NB: the salt & pepper chicken contains oyster sauce! Don’t do what I did and ask your guests’ a... See more

Company replied

Rated 1 out of 5 stars

Unfortunately, this was one of the most difficult projects I’ve worked on. The communication started well, and the scope of the booking appeared clear. However, just a few days before the wed... See more

Rated 5 out of 5 stars

I really enjoyed the entire experience with afrisian. Not only is the food bursting with flavour, it was delivered promptly. The food delivery still keeps the freshly made feel and it avoids feeling l... See more

Company replied

Company details

  1. Catering Food and Drink Supplier

Written by the company

Ivory Gaze transforms ordinary tables into stunning, breathtaking centerpieces that impress your guests. We craft exquisite grazing experiences with elegant canapés, artisanal spreads, and lush floral designs. Ivory Gaze isn’t just catering—it’s a statement.


Contact info

3.9

Great

TrustScore 4 out of 5

133 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(133)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy with the food

Happy with the food, it was worth the order. The smoked turkey and pies absolute best.

August 9, 2022
Unprompted review
Ivory Gaze logo

Reply from Ivory Gaze

Hi Annita,

Thank you so much!

We're super happy to hear that you enjoyed our best seller meat pies. Yummy food is a whole flavourful vibe.

- Zeke

Rated 1 out of 5 stars

EmbarrassMEAT and DisappointMEAT

The food was an apology, an embarrassmeat and disappointMEAT.
There was hardly any meat in the meat pie
The meat used in the suya was below par and tasted old.
The asun tastes like smoked turkey, not what was expected at all.
Would not order again.

August 1, 2022
Unprompted review
Ivory Gaze logo

Reply from Ivory Gaze

Hi Jane,

I’m really sorry that our food didn’t quite meet your expectations. We are always open to improving our recipes but it’s a given that we may not please everyone’s palate.

It was a shame that you didn’t reach out first as it took away any opportunity to fix the problem you’ve encountered.

To clarify, our meat pie filling is made with 100% pure beef, hence why it flattens out once baked. The reason why other meat pies look fuller, is because they’ve added a mixture of various vegetables to the filling for it to appear that there is a lot inside.

The ingredients of our Asun can be found in the ingredients section of the product page. It is cooked over a wood fire grill and is 100% lamb, which is maybe why you can taste the smokey flavour that many of our customers rave about.

For the suya, we’ve actually reduced the salt and the seasonings on it, which is why it may come across as bland to some. This was done because of a previous feedback that said our meat was too salty. We also use freshly sourced beef shoulder as it is a better cut for suya because of how tender it is.

Again, really sorry to hear about your experience. It seems like your mind has already been made up, but if you’d like to come to some resolution, feel free to send us your order number and we will get in touch with you.

- Keith

Rated 5 out of 5 stars

I will like to thank you very very much…

I will like to thank you very very much for everything. Firstly, I am so happy the meat pies were mini (quite different actually), they were beautiful and tasted very very nice even the guest enjoyed it. The puff puff was amazing and gone only had 3 as every one else took it. The beef suya prior to ordering I was sceptical, I wanted and prayed it was going to be a little like back home and it was. Absolutely beautiful.
Thank for being accommodating and most importantly responding quickly to messages. Even the customer service was really good. Every form of communication was respectful, prompt and most importantly accommodating

July 19, 2022
Unprompted review
Ivory Gaze logo

Reply from Ivory Gaze

Hi Susan,

Thank you so much for sharing your experience!

We're glad that you liked our best seller meat pies, it's meaty goodness is the reason why people keep coming back.

Reach out to us on your next event and we'll make sure to add some puff puff just for you to enjoy.

Thank you for all the support.

- Monte

Rated 5 out of 5 stars

Such good food

Such good food, and very decent portion size. Will be putting in second order very soon.

July 18, 2022
Unprompted review
Ivory Gaze logo

Reply from Ivory Gaze

Hi Marigold,

Thank you for taking the time out to share your experience with us.

We are super happy to hear that you enjoyed the meals! Yummy food always brings people together, it’s a whole flavourful vibe.

Looking forward to seeing your next order.

- Gidget

Rated 5 out of 5 stars

Food

Food , customer service everything is just perfect ! Thank you and I pray for bigger expansion

July 17, 2022
Unprompted review
Ivory Gaze logo

Reply from Ivory Gaze

Hi Emma,

Big thank you for taking the time out to rave about your experience, we're glad that you enjoyed our food and the service we provide.

Yummy food always brings people together, it’s a whole flavourful vibe.

Thank you for all the support!

- Addy

Rated 5 out of 5 stars

Food was 10/10

Food was 10/10

Easy to order and the food was brilliant. Portion sizes were good and everything tasted delicious. 10/10

June 24, 2022
Unprompted review
Ivory Gaze logo

Reply from Ivory Gaze

Hi CN,

Thank you so much! Yummy food equals good vibes & that’s what we work hard to create.

We are super happy to hear that you enjoyed the meals!

Thank you for all the support.

- Lade

Rated 5 out of 5 stars

Food arrived on time

Food arrived on time, frozen with instructions and tasted delicious. The soups had copious amount of meat and the turkey was seasoned well. I'll be back.

June 3, 2022
Unprompted review
Ivory Gaze logo

Reply from Ivory Gaze

Hi Adenika,

Yes! Big thank you for taking the time out to rave about your experience.

Yummy food always brings people together, it’s a whole flavourful vibe.

- Elsia

Rated 4 out of 5 stars

I like the quantity

I like the quantity, it's a good size. The flavours are lovely, however it's a bit too salty for me in a low salt diet. So maybe a low salt option will be nice. Also some of the ingredients I don't know them so I can't give it to my child who has allergies and she loves Jollof. So maybe a kids version with more basic ingredients. All in all I enjoyed it and would order again.🥰

June 2, 2022
Unprompted review
Ivory Gaze logo

Reply from Ivory Gaze

Hi Valery,

Thank you for taking the time out to share your experience with us.

We will take on the feedback when in terms of providing a low salt option for customer's dietary requirement.

You can also find the full ingredients at the back of each sleeves, or under the product information in each dish on our website.

- Scarlett

Rated 2 out of 5 stars

The food is really is good however

The food is really is good however, the service/delivery guy needs to be trained. He is very rude and cannot even start a call with an introductory message such as “Hello, you have a delivery, please come downstairs.” He just picks up and says come downstairs. When approached, he doesn’t even say hi just dumps the food in your hands and runs off (He has done this twice). I think the customer service could be improved as it’s spoiling the brand image.

May 3, 2022
Unprompted review
Ivory Gaze logo

Reply from Ivory Gaze

Hi NA,

Thanks, for taking the time out to share your experience.

What I can do is look into this for you. I’ve passed this on to the team to help maintain consistency in the service we provide.

I really hope you can give us another chance for you to enjoy the vibes so many of our customers rave about.

Speak to you soon.

Grace

Rated 5 out of 5 stars

Delicious food

Good service and prompt delivery. Food was delicious, all my guests were asking for details on the food.

March 12, 2022
Unprompted review
Ivory Gaze logo

Reply from Ivory Gaze

Hi PSasaki,

Yes! We love to see it. Big thank you for taking the time out to rave about your experience.

Reading this really makes us smile. Thank you for all the support.

Yummy food always brings people together, it’s a whole flavourful vibe.

Grace

Rated 3 out of 5 stars

Second time of tasting Afrisian dishes…

Second time of tasting Afrisian dishes and as before, a wonderful experience from start to finish. My sister-in law introduced me to the website.
The customer care, the quality and taste of the dishes, all of very high quality.
My family and friends enjoyed every bite of the jollof rice, efo riro and chicken stew.
I now have a place to order from when entertaining. Will recommend it to friends, family and work colleagues. Well done for providing a much needed service. Long may it continue

March 6, 2022
Unprompted review
Ivory Gaze logo

Reply from Ivory Gaze

Hi Yetunde,

Big thank you for taking the time out to rave about your experience.

Reading this really makes us smile. Thank you for all the support.

Yummy food always brings people together, it’s a whole flavourful vibe.

- Grace

Rated 5 out of 5 stars

Great food and delivery was on time!

February 1, 2022
Unprompted review
Ivory Gaze logo

Reply from Ivory Gaze

Hi Joy,

Thank you so much. Yummy food equals good vibes & that’s what we work hard to create.

We are super happy to hear that you enjoyed the meal!

Thank you for all the support.

- Grace

Rated 5 out of 5 stars

Food always great

Food always great
Service always great

December 18, 2021
Unprompted review
Ivory Gaze logo

Reply from Ivory Gaze

Hi Priscilla,

Thank you so much. Yummy food equals good vibes & that’s what we work hard to create.

We are super happy to hear that you enjoyed the meals!

Thank you for all the support.

- Grace

Rated 5 out of 5 stars

My first time ordering from Afrisian I…

My first time ordering from Afrisian I ordered The OG snacks box very delicious snacks me and my family enjoyed it. The only downfall my order was scheduled I had to wait one week for my order. I was so looking forward to it. I would definitely order again but please don’t scheduled my order it’s too delicious to wait that long lol. Thank you

November 30, 2021
Unprompted review
Ivory Gaze logo

Reply from Ivory Gaze

Hi Waltina,

Big thank you for taking the time out to share your honest experience.

I’ve passed this feedback directly onto Shola (CEO) and we’re already working on what we need to do so this doesn’t happen to you or any customer in the future.

All our snack boxes are delivered weekly, every Tuesday.

Haha! We won’t have you & your family waiting any longer for our yummy snack boxes.

It’s a whole flavourful vibe.

- Grace

Rated 5 out of 5 stars

Afrisian delivers for me every single time

Always professional, the ordering process is pretty seamless and the food always tastes so good and is well presented(no spillages or anything). For me, timeliness is a big one for me when ordering food, and Afrisian are excellent with time. In the time I’ve been a customer I’ve never had timing issues. Keep up the good work as whatever you’re selling, I will be buying.

November 8, 2021
Unprompted review
Ivory Gaze logo

Reply from Ivory Gaze

Hi Miss Moyo A,

Amazing! Thank you so much. Yummy food equals good vibes & that’s what we work hard to create.

Thank you for all the support.

- Grace

Rated 5 out of 5 stars

Great options!

I ordered a wide range of dishes and they were all particularly fresh and tasty. I really like the options provided with regard to fillings, texture and spice levels...making certain that the food is done to my taste.
Ordering again...this weekend actually :)

October 13, 2021
Unprompted review
Ivory Gaze logo

Reply from Ivory Gaze

Hi Jola,

Yes! We love to see it. Big thank you for taking the time out to rave about your experience.

Reading this really makes us smile. Thank you for all the support.

Yummy food always brings people together, it’s a whole flavourful vibe.

- Rhine

Rated 5 out of 5 stars

I’ve ordered previously and like the…

I’ve ordered previously and like the time before the food was fresh and very tasty. Good customer service, very polite and the delivery was on time. I will definitely be ordering again in the future.

October 2, 2021
Unprompted review
Ivory Gaze logo

Reply from Ivory Gaze

Hi Derek,

Amazing! Thank you so much. Yummy food equals good vibes & that’s what we work hard to create.

We are super happy to hear that you enjoyed the meals!

Thank you for all the support.

Hope to hear from you soon.

- Rhine

Rated 5 out of 5 stars

Amazing food- good customer service

August 16, 2021
Unprompted review
Ivory Gaze logo

Reply from Ivory Gaze

Hi Rebecca

Yes! We love to see it. Big thank you for taking the time out to rave about your experience.

Reading this really makes us smile. Thank you for all the support.

Yummy food always brings people together, it’s a whole flavourful vibe.

- Rhine

Rated 5 out of 5 stars

Worth every penny!

My second time ordering and the food never disappoints! Amazing taste and beautifully presented

August 10, 2021
Ivory Gaze logo

Reply from Ivory Gaze

Hi Roberta,

Yes! We love to see it. Big thank you for taking the time out to rave about your experience.

Reading this really makes us smile. Thank you for all the support.

Yummy food always brings people together, it’s a whole flavourful vibe.

- Rhine

Rated 5 out of 5 stars

Excellent service and quality of food…

Excellent service and quality of food every single time without fail. I’ve ordered from Afrisian a few times and always loved their food especially those succulent meat pies! Baddest in the game! Always my go to food catering company! Super proud of my girl Shola and Afrisian team x

August 7, 2021
Unprompted review
Ivory Gaze logo

Reply from Ivory Gaze

Hi Mel,

Amazing! Thank you so much. Yummy food equals good vibes & that’s what we work hard to create.

We are super happy to hear that you enjoyed the meals!

Thank you for all the support.

Hope to hear from you soon.

- Rhine

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look