Afro International Reviews 

9,169
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 904 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that money transfers are processed very quickly and efficiently, making it extremely simple to send funds to family members abroad. Reviewers also appreciate the highly professional staff and the responsive customer service team that easily assists with any questions or general account issues. Some reviewers were not happy with sudden transaction holds and the strict request for intrusive documentation regarding the exact source of their funds. A few consumers also noted occasional payment delays, technical problems, and frustrating experiences when trying to successfully complete their routine transactions.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the swift, reliable, and efficient money... See more

Customer service

Consumers find customer service to be positive, highlighting professional, helpful, and very responsive... See more

Payment

Users describe positive interactions with payment, appreciating the fast and easy transfer process with... See more

User experience

Clients share positive opinions on user experience, highlighting that the platform is user-friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Afro Iternational is one of the most trusted and fast money transfer company. They are so professional. One day, I mistakently transferred money from my mobile unintentionally and as soon as I got t... See more

Rated 5 out of 5 stars

Very helpful. Any transaction made is easy and quick to send/received money. Although sometimes asking for documents already submitted before is a bit waste of time. But overall, really happy with... See more

Rated 5 out of 5 stars

So prompt and very professional, especially receiving instant acknowledgment and receipts for money sent. Also informing the sender when the funds have been collected. I have also mistakenly send som... See more

Rated 5 out of 5 stars

What is this company doing well? My money transfers reaches the receivers on time. The staff at Afro International had always replied to all my email messages whenever I had needed to reach out to t... See more


Company details

  1. Money Transfer Service

Written by the company

Sending money Online has never been Easier! Afro International is one of the leading companies that specialize in remittances to Sierra Leone. We are also expanding our payment network to cover many more countries very shortly. With over 20 years of experience, we pride ourselves with our strong reputation and commitment to providing great customer service. In the UK we are registered with HM Customs and Excise under MLR No. 12147151 We are registered with Financial Conduct Authority (FCA/FSA) Registration No. 567426 as an Authorized Payment Institution (API). In the United States we are licensed in 4 states, Maryland, Virginia, Washington DC and Georgia. Our payout affiliates are present in each major town/village in Sierra Leone (such as Bo, Kono, Kenema, Makeni, Moyamba, Kabala and the capital, Freetown) and has over 260+ payout locations countrywide. Please check the 'Our Agents' page for a complete list. Please do not hesitate to contact us. We are always happy to help.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(9,169)

876 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look