I recently had a large number of old Hi8 camcorder video tapes transferred onto an external hard drive. This business was very professional and knowledgeable from the start. Because of the large numbe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are an IT , Electronics & Mobile Phone Retailer & Repairer. We will sort your PC, Laptop, Macbook, iMac, Data, Managed Service Provider needs and much more. We fix electronics down to PCB board level.
Contact info
73 West Bars, S401BA, Chesterfield, United Kingdom
- 01246554440
- geeks@ageek.co.uk
- www.ageek.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fixed a tablet screen
Fixed a tablet screen for me last week, appears to be working well. No concerns and very prompt service with everything explained in good detail. Very happy with this service!

Reply from AGeek
CAUTION!!!
WARNING!!! Avoid this shop at all costs. I had a horrific experience dealing with the director and I feel compelled to share my story to protect others from potential harm. When I confronted him about the faulty diagnosis of my device, he became aggressive and started screaming at me. It was clear that he was not interested in addressing my concerns or providing a satisfactory solution.
One of his outrageous claims was that he had diagnosed my device without even removing the chips from the motherboard. As any knowledgeable individual knows, it is impossible to access certain pins on the chips without removing them, making accurate testing equally impossible. This blatant lie only further demonstrated his lack of integrity.
Frustrated with his unprofessional behavior and unsatisfactory service, I requested a modest £25 refund for a defective diagnosis. Instead of engaging in a civilized discussion, director continued to scream at me, demanding that I leave his shop. However, I refused to respond to such disrespectful orders, especially when delivered in such an aggressive manner. Consequently, I remained inside the shop.
To my shock and horror, the director then resorted to physical violence. He threw my device to the ground, causing him to cut his hand. Astonishingly, he had the audacity to accuse me of causing the injury, despite the fact that we hadn't even come into contact. This behavior is not only reprehensible but also shows a complete lack of professionalism and integrity.
When I requested to see the CCTV footage as evidence of his actions, the shop outright refused. This refusal raises serious concerns and makes me question what they might be hiding. It is no surprise that they are unwilling to provide me with the evidence that could potentially incriminate them.
To make matters worse, the director escalated the situation by grabbing my shirt with both hands and physically shoving me around. This behavior constitutes a clear case of common assault, and I was shocked that someone in a position of authority would resort to such violent actions.
Thankfully, the police got involved and their investigation confirmed that I had done nothing wrong. It is disgraceful that a director would stoop so low as to spread lies about a customer who was simply seeking a fair resolution.
I am appalled by the conduct of both listed directors and the overall state of their failing business. It is evident that customer satisfaction and professional ethics are not a priority for him. I urge everyone to steer clear of this establishment to avoid any potential mistreatment or physical harm.
Reply to response:
Once again, trying to find news stories that you can not link to me really does show people who you really are. Your reply has absolutely no relevance to the situation. You really do like to make yourself look silly. You can not lie yourself out of this situation and take note of how this "company" replies to negative, honest reviews - there seems to be a common theme with in them. Once again they are attempting to have my review deleted and don't understand the rules. You are a listed director and your name can be found publically on companies house.

Reply from AGeek
Excellent customer service
I would definitely recommend these guys, the staff are amazing at what they do and nothing is too much trouble. My phone was sorted very quickly, I wouldn't go anywhere else 👍

Reply from AGeek
Really good experience end to end
Really good experience end to end - would trust them to fix any device.

Reply from AGeek
Great Service!
From start to finish, everything was well communicated so I knew what was happening at every stage. The whole process was really easy and all their recommendations took into consideration of what I was looking for. Great service, I look forward to using them again.

Reply from AGeek
Brilliant
Brilliant, professional, same day service. I phone screen replacement, custom.made gel screen protector and nw case. This is the second time I have used a geek. Would definitely recommend

Reply from AGeek
New i phone
I would highly recommend AGeek. A Great Shop. Lovely People.
PS5 repair
I took my PS5 in after the HDMI port stopped working. It's out of warranty and Sony wanted to charge me £250 and leave me without the console for a few weeks. I contacted AGeek late one night via Facebook and they contacted me back early the next morning and gathered all the relevant information, before asking me to drop the console with them later that day. 24 hours later and at a very reasonable price, I had a fully working console.
A really, really great and professional experience from start to finish.

Reply from AGeek
Took my laptop in to get the hinge…
Took my laptop in to get the hinge fixed after a rouge toddler kick. They were great, I was in and out in 10 minutes. Highly recommend!

Reply from AGeek
Video conversion
We had old family videos converted to digital. Very professional and courteous service, updating us all the way.

Reply from AGeek
Booked my P.C in for a full clean and…
Booked my P.C in for a full clean and fresh thermal paste and they have done a brilliant job, also identified an issue which was causing me problems to just run the system. Very quick service and had my computer back within a couple hours.

Reply from AGeek
Thank you to all the staff at AGeek
Thank you to all the staff at AGeek
A honest service and we will used their services again when we get issues from devices that go wrong
Thanks

Reply from AGeek
Another good experience with Ageek…
Very good contact by phone and face-to-face. Work completed on time, with good phone communication about options during process. Quite some time ago, I bought the laptop from Ageek, and they set it up (a task beyond me!) and have helped with subsequent servicing and upgrading. Friendly service.

Reply from AGeek
Good service gave me good advise well…
Good service gave me good advise well worth the money

Reply from AGeek
Top Notch Company
Very professional, courteous and helpful personnel.

Reply from AGeek
AGeek Review
Had a really good experience using AGeek to recover data from a corrupt SD Card. They were totally helpful and kept me informed by e-mail and by phone of the progress with the data recovery.
Thoroughly professional and really nice people to deal with. I thoroughly recommend AGeek.
Many thanks.

Reply from AGeek
I can’t recommend these enough
I can’t recommend these enough . Called in to get my laptop checked with it not working . They looked at it straight away and sorted it there and then and also gave excellent advice . Lovely friendly experienced staff who clearly know exactly what they’re doing . Superb service and great value for money . I wouldn’t go anywhere else now

Reply from AGeek
The best experience I ever had in the last few moth with the…
Starting from my phone call with the receptionist continuing to the mechanics who worked on my phone it has been a %100 satisfaction !!! Excellent people ! Wish them the best of luck to their business! THANK YOU GUYS

Reply from AGeek
Excellent service
Excellent service, respond very quickly and flexibly to enquiries and go the extra mile to make things work. Have used them for a variety of different services over the last few years and they have always been able to resolve issues and help. Very friendly team and easy to deal with.

Reply from AGeek
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







