Melanie Franklin Reviews 

796
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

For the third time in my career I had the pleasure of joining the wonderfully talented Melanie Franklin for another brilliant course – Neuroscience for Change. This course is based on the wo... See more

Rated 5 out of 5 stars

Melanie was an outstanding trainer who really brought the topics covered in the course to life for me. Using her vast experience of the change management and business arena, she was able to put contex... See more

Company replied

Rated 5 out of 5 stars

A really great course! It goes at a fast pace but, you are able to discuss topics in break out rooms as you go along which really helps to embed the learnings. Melanie is highly skilled, highly know... See more

Company replied

Rated 5 out of 5 stars

Inspiring and energising. It's a really intense course but I can't recommend it enough. Melanie brings the syllabus to life to make sure you get your qualification and then she goes above and beyond... See more

Company details

  1. Business and IT Consulting Agency
  2. Coaching Center
  3. Educational Institution

Information provided by various external sources

We constantly seek ways to help individuals and organisations to be more efficient through use of proven tools and techniques. Our qualification based courses on Agile Project Management and Change Management are supported by 1-2-1 coaching and also on-site consulting. All delivery is by Melanie Franklin who is an active accredited Change Management Consultant, author of 8 books, regular blogger and also provides free webinars and public speaking. Her direct and no-nonsense delivery is done with humor and passion and always with 100% commitment.


Contact info

4.9

Excellent

TrustScore 5 out of 5

796 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(796)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Good Course - Excellent Trainer

It's difficult to articulate just how great a trainer Melanie Franklin is.
I have attended three of her courses over the years. She has the memory of an elephant, and her delivery style if conversational and engaging. Will definitely be applying everything I learnt.
One tip - Do the pre-course reading! It will improve your experience as well as aid your learning :)

November 26, 2021
Melanie Franklin logo

Reply from Melanie Franklin

Thank you so much for sharing your tip about doing the pre-course reading. I am always saying it but I know people kick themselves on day 1 of a course when they realise they missed an opportunity to prepare.

Rated 5 out of 5 stars

Thank you to Melanie for being an…

Thank you to Melanie for being an excellent coach and mentor during our 2 days. Melanie's delivering was engaging and provided a forum for everyone to contribute and share their reflections. Thanks again.

November 25, 2021
Melanie Franklin logo

Reply from Melanie Franklin

My pleasure Chris, it was inspiring to hear someone who enjoys meeting their customers needs and looks for new ways to improve how they work.

Rated 5 out of 5 stars

10/10!

This was a great course & I highly recommend it to anyone looking to improve their understanding & application of change management.

It was the perfect blend of interactive conversations and learning the theory. Mel brought the course to life, pulling on her expertise and past experiences.

I feel better equipped returning to my role and feel much more confident in using change language, tools and methodologies.

November 25, 2021
Melanie Franklin logo

Reply from Melanie Franklin

Such a great group, thanks for being part of it Laura, I thought the week was inspirational, so much shared learning.

Rated 4 out of 5 stars

Great Course

I really enjoyed my change management practitioner course with Melanie. So much so I am sending a member of my team on the same course next month.

November 25, 2021
Melanie Franklin logo

Reply from Melanie Franklin

That is brilliant news Sue, especially valuable as I know you know your stuff so means a lot, thank you.

Rated 5 out of 5 stars

No zoom fatigue here!

I was wary of the course being almost a week long on zoom but it was very engaging and interactive. Mel is a great teacher and not only teaches to the course curriculum but gives practical insights and tips to take into your daily work in managing change.

November 25, 2021
Melanie Franklin logo

Reply from Melanie Franklin

Julie, this is great to hear. I want all of my zoom events to be engaging and inspiring. Zoom/Teams etc is with us now, we cannot put the genie back in the bottle so we have to get good at this and I am sure your positive review will reassure a lot of people.

Rated 5 out of 5 stars

Melanie Franklin is an expert in the field of Change Management

Melanie, you are amazing at what you do! Your passion and dedication are beyond words! Thank you for getting me through the Agile Change Management course. I couldn't have had a better learning experience.

Melanie's course is highly interactive and delivered in a very comprehensive manner. She is a very thoughtful trainer who puts a lot of thought into how she presents the material. Her training was very engaging, authentic and she was always encouraging us to try and challenge our thoughts! She is patient and eager to help. I'm thrilled to have found her! I would highly recommend her to anyone who is interested in learning or following a career in Change Management.

Thank you so much once again!

November 5, 2021
Melanie Franklin logo

Reply from Melanie Franklin

It was such a pleasure to be your trainer. Thank you for your heartfelt recommendation.

Rated 5 out of 5 stars

Very Enjoyable and Valuable Experience

I really enjoyed training with Melanie. Melanie's knowledge of the course was obvious to see from the outset and so having her as my trainee was a very valuable experience. The real life examples she gave us made understanding of the material much easier, giving us a feeling of how we'd apply certain things into different scenarios. She was very open to any questions we may have and always did her best to make sure we understood everything which I greatly appreciated.

November 5, 2021
Melanie Franklin logo

Reply from Melanie Franklin

Oliver I loved all of the questions, I think questions give us a chance to flex the content to ensure it is as relevant as possible. Personally I love the challenge of being put on the spot and seeing if I can find a practical solution.

Rated 5 out of 5 stars

Phenomenal- goes above and beyond

Melanie is definitely the most knowledgeable and passionate trainer out there. Throughout the course, it's clear she practices everything she teaches, through accounting for all learning styles and preferences, gathering and implementing feedback, and providing clear and relevant practical examples to illustrate the more conceptual topics. There is so much value added by learning with Melanie and I cannot recommend her highly enough.

November 3, 2021
Melanie Franklin logo

Reply from Melanie Franklin

I know how intelligent and capable you are so it is great that you are recommending me, thank you.

Rated 5 out of 5 stars

Valuable Learning Experience

Melanie teaches from a place of passion and is truly concerned and invested in you truly understanding the content. She facilitates intellectual discussion that will support you during your learning. She will also push you and help guide you in your personal development within the short time you have with her. It was a pleasure to learn from Melanie and if you have the opportunity to, take it as it a valuable learning experience.

November 1, 2021
Unprompted review
Melanie Franklin logo

Reply from Melanie Franklin

Thank you, it was a pleasure to be your trainer and see your build your knowledge throughout the academy, I loved adding to your instinctive skill and empathy.

Rated 5 out of 5 stars

Agile Change Management

Will you feel like you can't keep up with Melanie? Yes!
But will you learn a lot from her real life experiences and connections? Definitely.
She keeps the course very practical and relevant, so, by the end of your course, not only will you feel prepared and comfortable to undertake your exams, you will be glad that you went through that journey with her rather than anyone else.

November 1, 2021
Melanie Franklin logo

Reply from Melanie Franklin

Fantastic review, lovely writing style, thank you for sharing. What is really impressive is that having taught you I can feel the genuineness of the words you have written, many thanks.

Rated 4 out of 5 stars

Informative

Informative presentation with real life scenarios that we could relate to. Being able to work with others across various sectors was useful. Melanie was enthusiastic and made herself available for questions, encourage dialogue.

October 19, 2021
Melanie Franklin logo

Reply from Melanie Franklin

Real life scenarios are the backbone of value for money training, because these scenarios demonstrate how we can apply what we are learning to our own work. Very pleased you found them so useful, thank you.

Rated 4 out of 5 stars

Great course

Great course, well delivered. The only feedback is for the break-out sessions to be given a time limit so the groups know what they are working towards - you never quite knew when you would be getting bumped out of a virtual room.

October 11, 2021
Melanie Franklin logo

Reply from Melanie Franklin

Thanks Natasha, very please you thought it was a great course. Always useful to hear these perspectives about the breakout rooms.

Rated 4 out of 5 stars

Great 2 days- Melanie is really…

Great 2 days- Melanie is really engaging and shares a wealth of practical knowledge and experience throughout the course. I feel far more competent in supporting change in my organisation after completing the two days- thank you!

October 7, 2021
Melanie Franklin logo

Reply from Melanie Franklin

Delighted you got so much from the course, I love your comment that you feel far more competent in supporting change now. This is why I do my job, thank you.

Rated 5 out of 5 stars

Excellent training and Instructor

Excellent training course! Exceeded my expectations! Melanie has a talent of explaining the concepts of agile change in a manner that really makes it easy to understand. The book is an excellent resource and she provides excellent templates and examples that you can easily apply within your own organization.

October 5, 2021
Melanie Franklin logo

Reply from Melanie Franklin

Exceeding your expectations has delighted me. You are a true professional so if you think my course is excellent then this is a real badge of honour, thank you.

Rated 5 out of 5 stars

Agile Change Agent - fantastic course!

The energy, passion and experience Melanie brings to the course really brings it to life and makes the two day course fly by!

October 5, 2021
Melanie Franklin logo

Reply from Melanie Franklin

Very pleased I brought the material to life, making this course a practical resource that helps you solve real world challenges is why I train it. Thanks Michelle.

Rated 5 out of 5 stars

I really enjoyed the course

I really enjoyed the course! Mel is passionate and knowledgeable about all things change management as well as agile. She provided us with interesting and tailored course content together with excellent support for the exam. Would recommend!

October 4, 2021
Melanie Franklin logo

Reply from Melanie Franklin

Thank you for your recommendation, I am so pleased you mentioned how I tailored it to meet the needs of the group. I think this is so important to ensure everyone gets what they need from the training.

Rated 5 out of 5 stars

The Best Learning Experience

I had the best learning experience in the Agile Change Management course with Melanie Franklin as instructor. The course was interactive, lots of relevant sharing of experiences and opportunity to practice learnings in breakout groups. The content was “deep” or thorough – seemed to have covered everything to make one a confident and competent agile change agent. Melanie delivered the content with conviction and energy; sharing lots of stories and giving examples to bring the material to life -- making it practical and applicable to any change. This has been one of the best trainings I have attended. I left with the desire to want to master the subject and apply it.

October 3, 2021
Melanie Franklin logo

Reply from Melanie Franklin

Thank you so much, I am delighted you had such a great experience. I am really pleased that I brought the content to life for you.

Rated 5 out of 5 stars

APMG Change Management Foundation and Practitioner (Course and Exams)

Having just completed the APMG Change Management Foundation and Practitioner Course with Melanie, I am once again awed by level of training provided and the manner in which it is delivered. Melanie is truly a consummate trainer and I am ready to book any session with her. Training is delivered in a practical and engaging manner with lots of fun, which helps it to take root. There is a high level of expertise and experience that Mel shares very freely with the group. Even if you doubt yourself, Mel's style is so calming and genuine it puts you at ease and assists in directing your focus. Highly recommend!!

October 1, 2021
Melanie Franklin logo

Reply from Melanie Franklin

Very pleased the training is taking route, and that you found my style calming and genuine. I know you have high professional standards Tyra, and you put a lot of thought and energy into your continued professional development so this review means a lot, thank you.

Rated 5 out of 5 stars

Excellent Agile Change Course

Melanie delivered an excellent agile change course which was interesting, inspiring and provided a wealth of knowledge, techniques and information. Her extensive change experience across the globe provided lively stories that brought the theoretical learning to life and demonstrated its application in the real world.
It was a great course, oh and I passed the exam - many thanks Mel.

October 1, 2021
Melanie Franklin logo

Reply from Melanie Franklin

Delighted that I brought the material to life and gave it a real world context for you, thank you.

Rated 5 out of 5 stars

Melanie is a fantastic coach and…

Melanie is a fantastic coach and trainer. she kept us all motivated an engaged during an intense couple of days. The session was so valuable but also fun and i am excited to try out my new skills

October 1, 2021
Melanie Franklin logo

Reply from Melanie Franklin

Great to hear you are excited, lovely to know that I have helped generate that enthusiasm and that you will be trying out your new skills.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look