I am deeply disappointed with Airbnb's…
I am deeply disappointed with Airbnb's customer service and safety policies. During my stay in Kalamata (Reservation ID: HMKRPWRXYB), we discovered severe pest droppings daily on top of our beds, nightstands, and inside the wardrobes.What makes this completely unacceptable is that I was in my 8th month of pregnancy. This unhygienic environment posed an immediate, medically documented health risk to both myself and my unborn child, and chemical fumigation was out of the question for my condition. We were forced to flee the property immediately and go through immense stress and financial burden to find a new place for 4 people in the middle of August.Despite this being a clear health and safety violation, Airbnb refused a full refund for the initial days, covering only a measly 30% and hiding behind strict corporate timelines. Now, their support agent tells me the case is permanently closed. Airbnb showed a total lack of empathy and zero respect for a high-risk pregnancy. I will never use this platform again.