AIRFreshh Reviews 

207
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Never arrived and no reply to messages on Instagram or via customer support. Avoid at all costs, a shambles of a company!

Rated 5 out of 5 stars

AIRFreshh air fresheners are absolutely fantastic. Does exactly what it says on the tin (pun intended). The smell lasts for hours after (came back to the house after spraying it and it still smelt w... See more

Rated 4 out of 5 stars

Actually does smell like the original products they’re based off, at least the sauvage one. The smell says it’ll last long but it kind of airs out after about 30 mins when you have multiple people in... See more

Rated 5 out of 5 stars

The quality of the can and the way it sprays is truly unmatched! The smell is consistent not overwhelming but very long lasting to the point where I could smell it in my room 7 hours later. I bought t... See more

Company replied

Company details

  1. Flavours, Fragrances and Aroma Supplier

Written by the company

Home of Power Air Sanitisers


Contact info

3.3

Average

TrustScore 3.5 out of 5

207 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.3

All reviews

(207)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Ain’t received it I’ll be honest and…

Ain’t received it I’ll be honest and it’s been longer than 2-3 working days , just hope I do receive the goods I’ve payed for and not been ripped off

November 11, 2022
Unprompted review
AIRFreshh logo

Reply from AIRFreshh

Hi there, I would really like to help you with this. Please could you email info@airfreshh.com with the order number, full name and link to this review? Thank you, Oliver The AIRFreshh Team.

Rated 1 out of 5 stars

Still waiting for my order that was…

Still waiting for my order that was supposed to arrive & nothing yet..can’t give good feedback or be happy

November 17, 2022
Unprompted review
AIRFreshh logo

Reply from AIRFreshh

Hi there, I would really like to help you with this. Please could you email info@airfreshh.com with the order number, full name and link to this review? Thank you, Oliver The AIRFreshh Team.

Rated 1 out of 5 stars

Unresponsive

Ordered last Friday, still hasn’t arrived.
Emailed support team, no response received.

November 16, 2022
Unprompted review
AIRFreshh logo

Reply from AIRFreshh

Hi there, I would really like to help you with this. Please could you email info@airfreshh.com with the order number, full name and link to this review? Thank you, Oliver The AIRFreshh Team.

Rated 1 out of 5 stars

never received order

never received my order its been a week and still have had nothing

November 14, 2022
Unprompted review
AIRFreshh logo

Reply from AIRFreshh

Hi there, I would really like to help you with this. Please could you email info@airfreshh.com with the order number, full name and link to this review? Thank you, Oliver The AIRFreshh Team.

Rated 5 out of 5 stars

Woooow.

Wow, what a product this is smells so lush ligit the same scent as what you'd expect from the actual fragrance themselves (prada rossea)
I brought this one as I love prada mens fragrance, but was I heck about to spray my hole car with a 70 to 100 pound worth of aftershave, this Airfreshh product was an amazing alternative that's for sure 11 pound compared to 100 quid I'll let you do the math 1 spray is enough to cover your hole car with how much pressure is realised from the can, highly recommended gutted that the savauge and greed the others wasn't in stock at the time but for sure I'll be buying them to, well done Airfreshh you've have gain a future customer.

November 11, 2022
Unprompted review
Rated 1 out of 5 stars

No item received.....

Placed an order on the 26th of October and I'm yet to receive my order...

I reached out to customer services and they advised that there was a delay, I've asked for a further update but have since been ignored.

I appreciate items go out of stock, but why advertise them as available and take people's money knowing that you're unable to fulfil the order!!

Edit: I ended up requesting the money back from my bank which was successful, funny enough, I received an email apology from AIRFRESHH within hours..

October 26, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered from these and did not…

I ordered from these and did not receive my air fresher

October 12, 2022
AIRFreshh logo

Reply from AIRFreshh

Hi there, I would really like to help you with this. Please could you email info@airfreshh.com with the order number, full name and link to this review? Thank you, Oliver The AIRFreshh Team.

Rated 1 out of 5 stars
AIRFreshh logo

Reply from AIRFreshh

Hi there, I would really like to help you with this. Please could you email info@airfreshh.com with the order number, full name and link to this review? Thank you, Oliver The AIRFreshh Team.

Rated 1 out of 5 stars

Haven’t even got my can yet

Haven’t even got my can yet, I’ve been waiting since the 1st

November 6, 2022
Unprompted review
AIRFreshh logo

Reply from AIRFreshh

Hi there, I would really like to help you with this. Please could you email info@airfreshh.com with the order number, full name and link to this review? Thank you, Oliver The AIRFreshh Team.

Rated 1 out of 5 stars

I have not received my order ..

I have not received my order after over a week ago.

October 23, 2022
AIRFreshh logo

Reply from AIRFreshh

Hi there, I would really like to help you with this. Please could you email info@airfreshh.com with the order number, full name and link to this review? Thank you, Oliver The AIRFreshh Team.

Rated 5 out of 5 stars

order amendments

after finding out that one of the items i ordered was back order untill the end of november a member of the air fresh team contacted me and offered alternatives do i could recive my order sooner which is a great act of customer service as well as the products being absolutely outstanding 12/10 would buy again from the company

November 1, 2022
Rated 1 out of 5 stars

I didn’t receive my product

I didn’t receive my product, it didn’t turn up to my address..

October 26, 2022
AIRFreshh logo

Reply from AIRFreshh

Hi there, I would really like to help you with this. Please could you email info@airfreshh.com with the order number, full name and link to this review? Thank you, Oliver The AIRFreshh Team.

Rated 5 out of 5 stars

Amazing product

Amazing product, I bought the replica of 1 Million and the scent was almost 100% accurate. Really strong and sticks well. Would highly recommend!

October 1, 2022
Unprompted review
Rated 1 out of 5 stars

Bad experience with product

Ordered my package with the 2-3 days delivery and it took almost a week to arrive with no warning email telling me, when the box finally arrived it was damaged dents in my spray canister. Overall bad experience with the company and order. Eventually after leaving review the company ask me to remove my truthful review in return for a refund. I feel as if they are trying to bribe me into making there product look better

August 21, 2022
AIRFreshh logo

Reply from AIRFreshh

Hi Jack,

Thank you for sharing your feedback here in Trust Pilot.

We are sad to know that you did not have an amazing experience with the delivery. Most orders are delivered within 2-3 business days from the date of dispatch. Unfortunately delays from couriers can occasionally happen from time to time and this is something beyond our control.

We would like to reach out to you and see how we will be able to rectify this issue and turn your experience into an excellent one.

Please feel free to contact us:

Email: info@airfreshh.com

Hope to hear from you soon.

Thank you.

-Oliver

Rated 5 out of 5 stars

AIRFreshh air fresheners are absolutely…

AIRFreshh air fresheners are absolutely fantastic. Does exactly what it says on the tin (pun intended). The smell lasts for hours after (came back to the house after spraying it and it still smelt wonderful!)

I got the Savage one which replicates the scent of Dior Sauvage. It is literally the same smell. Absolutely fantastic. Highly recommend!

June 14, 2022

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