Airline Ticket Centre.ca Reviews 

1,389
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, friendly demeanor, and willingness to go above and beyond in assisting with travel plans. People found the service excellent, describing the booking process as seamless, convenient, and entirely stress-free. Many highlight the exceptional customer service, noting prompt responses, personalized attention, and reliable support provided throughout their entire journey. Reviewers frequently mention finding competitive prices and great deals, often better than other options available, and appreciate the absence of hidden fees. Customers express high satisfaction with the overall experience and a strong likelihood to continue using this service for all their future travel needs.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the excellent customer... See more

Booking process

Consumers find the booking process to be positive, with many describing it as smooth, easy, and stress-free,... See more

Price

Customers had positive experiences with price, consistently finding reasonable and competitive prices for... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent support and helpful agents... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking with Air line ticket centre is very convenient, specially for people over 65+. Agent is explaining you everything what you need to know , what means - no surprises when you are trave... See more

Company replied

Rated 5 out of 5 stars

Salina and Shahir the travel agents are friendly and informative. I was very confusing while I was booking the flights online (first time experience) through the Airline Ticket Center’s website. Sa... See more

Rated 5 out of 5 stars

Kari was immediately responsive to any/all of my questions and concerns. She quickly resolved any issues and was very thorough with all details of my trip. I'm very pleased with her impressive serv... See more

Company replied

Rated 5 out of 5 stars

Kari Pucci has been a tremendous help when booking trips. She has gone above and beyond in helping arrange flights and accommodations. Her experience and expertise has not gone unnoticed. I would high... See more


Company details

  1. #4 of 19 best companies in Travel Agency
  2. #2 of 5 best companies in Travel Aggregator

Written by the company

Airline Ticket Centre.ca is a leading provider of Travel products including Vacation Packages, Airfare, Car, Hotel, Cruises and Travel Insurance since 1992. Airline Ticket Centre.ca specializes in finding multiple airlines that will save our clients up to 70 percent off full airfares. Our experienced staff are available to assist you in planning your group travel specializing in destination weddings, school groups and Corporate travel. We currently partner with over 80 car rental agencies worldwide offering you competitive rates for your vehicle rental. We have sent thousands of passengers across Canada to create memorable experiences. Airline Ticket Centre.ca is a leading travel provider of products in Canada and Consumer Choice winner for 20 consecutive years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(1,389)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience with Airlineticket company

Hello I bought my ticket to Europe at August 6, 2023. I was nervous, because it was mine last minute decision. I had experience with Airline company before Covid, and it was the same great experience. Especially in Calgary office. I had a Great help from Michael Clark an agent from Airlineticket company. He very calm and helpful. I absolutely surprised when I booked a ticket, someone from company call me back and helped to reviled everything. Even Michael passionately waited when I have problem to figure out why my payment is not going through. Thank you very much Airlineticket company I will defiantly recommended your company to all my friends.

August 8, 2023
Rated 5 out of 5 stars

Excellence

They take their time and explain all your options, which includes pricing, insurance, etc.

November 10, 2023
Rated 4 out of 5 stars

Best price from Canada!

I am overall satisfied with Airline Tickets Canada online, the prices were the best. However the first time I tried to book the tickets, the transaction did not go through. I had to repeat the process, which is a bummer. I had the opportunity to talk with an agent about insurance coverage and he was very pleasant and helpful. It is nice to be able to talk to someone as oppose to automated message or AI. The company site should appear as much as Kayak, Expedia, Google flights, etc. I only found the site yesterday after actively searching tickets for about a month. I received confirmation of my flight booking within the hour. It was a very good experience indeed with no additional fees or surprise.

November 1, 2023
Rated 5 out of 5 stars

Legit Cheap flights

I was a little skeptical at first because there's so many fradulant ticket websites out there. I read reviews online before proceeding. The prices are amazing! Their flights are in fact cheap. I was traveling from Sydney to Toronto with my daughter and couldn't find a flight cheaper than $2100. But with airline ticket centre, I was able to find a round trip flight for my daughter and I for just $1400. Amazing huh? They don't accept visa or Mastercard debit cards. But thankfully, after thanking to Michael, he told me I could send an email transfer. Excellent service and I will surely recommend them to anyone looking for a cheap flight

October 5, 2023
Rated 5 out of 5 stars

Excellent customer service! I had a few hiccups with my booking and…

I had a few hiccups with my booking and Joseph Fernandez was a pleasure to work with. He was very prompt with my emailed questions calling me within 5 minutes to help rectify my problems. I would give him a 10/10 or higher if I could. I wish all companies had the service I was provided with, with Joseph. I will do all future bookings with your company because of his service.

October 9, 2023
Rated 5 out of 5 stars

Christmas trip to North Carolina

Got the best deal compare to Expedia and Google Flights. Booked the flight through the night and Airline tickets agent called me to confirm all the details following morning.

October 6, 2023

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