Airline Ticket Centre.ca Reviews 

1,389
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, friendly demeanor, and willingness to go above and beyond in assisting with travel plans. People found the service excellent, describing the booking process as seamless, convenient, and entirely stress-free. Many highlight the exceptional customer service, noting prompt responses, personalized attention, and reliable support provided throughout their entire journey. Reviewers frequently mention finding competitive prices and great deals, often better than other options available, and appreciate the absence of hidden fees. Customers express high satisfaction with the overall experience and a strong likelihood to continue using this service for all their future travel needs.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the excellent customer... See more

Booking process

Consumers find the booking process to be positive, with many describing it as smooth, easy, and stress-free,... See more

Price

Customers had positive experiences with price, consistently finding reasonable and competitive prices for... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent support and helpful agents... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking with Air line ticket centre is very convenient, specially for people over 65+. Agent is explaining you everything what you need to know , what means - no surprises when you are trave... See more

Company replied

Rated 5 out of 5 stars

Salina and Shahir the travel agents are friendly and informative. I was very confusing while I was booking the flights online (first time experience) through the Airline Ticket Center’s website. Sa... See more

Rated 5 out of 5 stars

Kari was immediately responsive to any/all of my questions and concerns. She quickly resolved any issues and was very thorough with all details of my trip. I'm very pleased with her impressive serv... See more

Company replied

Rated 5 out of 5 stars

Kari Pucci has been a tremendous help when booking trips. She has gone above and beyond in helping arrange flights and accommodations. Her experience and expertise has not gone unnoticed. I would high... See more


Company details

  1. #4 of 19 best companies in Travel Agency
  2. #2 of 5 best companies in Travel Aggregator

Written by the company

Airline Ticket Centre.ca is a leading provider of Travel products including Vacation Packages, Airfare, Car, Hotel, Cruises and Travel Insurance since 1992. Airline Ticket Centre.ca specializes in finding multiple airlines that will save our clients up to 70 percent off full airfares. Our experienced staff are available to assist you in planning your group travel specializing in destination weddings, school groups and Corporate travel. We currently partner with over 80 car rental agencies worldwide offering you competitive rates for your vehicle rental. We have sent thousands of passengers across Canada to create memorable experiences. Airline Ticket Centre.ca is a leading travel provider of products in Canada and Consumer Choice winner for 20 consecutive years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,389)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience!

Kari is amazing! She is honest, personable and thorough with all of our questions and concerns. Once we decided on a destination, she made sure we were aware of anything we would need to know on arrival/departure and recommended everything that would benefit our trip! 😊

February 9, 2024
Rated 5 out of 5 stars

Cheap price

2nd time booking with Airline Ticket Centre! Ticket price was great compare to others. Mike explained the booking details and was very helpful. Will recommend it to everybody!

February 16, 2024
Rated 5 out of 5 stars

Very helpful in my vacation search

Very helpful in my vacation search. Spoke with a representative, then booked online. Another rep contacted me shortly after to follow up with the reservation. Would highly recommend!

February 13, 2024
Rated 5 out of 5 stars

Thanks!

Well done! You know excactly what I need! I'm totally satisfacted with your service!

February 16, 2024
Rated 5 out of 5 stars

When i book our ticket it create an…

When i book our ticket it create an error on my card but airline ticket centre called and guide on how to go over it and waited till for my card to go through. They have given me time to sort it out and put a hold on my ticket until everything went through

January 25, 2024
Rated 5 out of 5 stars

Happy service - happy traveller.

It’s true she is very knowledgeable about travelling, quick and efficient in her work. But foremost, I always remember her as very approachable,warm and kind, even though she goes about it in a professional way.
She is quite discerning about the types of resort that would appeal to me but at an affordable price.
I appreciate that she always has my safety in mind too!
And I always go away feeling she has my personal interest at heart .

I ‘ve only dealt with three personnels over the years from airline tickets center, but I have observed that they have a very good public relationship with their clients.
They show personal interests in their customers and
are very good listeners while maintaining a perfessional decorum. I’ve even left feeling good and less stressed!

January 15, 2024
Rated 5 out of 5 stars

Just one click away and my vacation has…

Just one click away and my vacation has been booked I don’t even have to see the office to get my tickets booked.
And then they called me to confirm the booking.
Definitely looking forward to book with you again thanks a lot

January 22, 2024
Rated 5 out of 5 stars

Kari Pucci was very helpful!

Kari Pucci was very helpful in selecting and booking an all inclusive resort for my sister-in-laws wedding. It was a group of 20+ people, coming from all over Canada and Australia, and she was very patient in dealing with a larger group who had various request and last minute changes. All of our group's requests were honored and our stay at the Iberostar Selection Paraiso Lindo, in Riviera Maya, was amazing!

December 2, 2023
Rated 5 out of 5 stars

Best Travel Agent Ever

Our wonderful travel agent took the stress out of what could’ve been a very stressful situation. Weddings are issues enough, but having a out of the country wedding is a bigger deal she made myself and my guest feel great

January 16, 2024
Rated 5 out of 5 stars

Excellent service

Kari was quick to respond, took the time to understand our needs and got our family all-inclusive booked very quickly. She was very thorough with all the details and made the entire process very easy! After months of doing our own research and somewhat reaching a point of overwhelm / decision fatigue, working with a real, human travel expert was exactly what we needed!

January 9, 2024
Rated 5 out of 5 stars

Great experience

This was our second time booking our holiday through airline ticket centre with Kari. Kari narrowed down our options based on our preferences and the whole process was efficient and it was so nice not to worry about all the details.
We’ll continue to use their services!

December 27, 2023
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