Airline Ticket Centre.ca Reviews 

1,389
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, friendly demeanor, and willingness to go above and beyond in assisting with travel plans. People found the service excellent, describing the booking process as seamless, convenient, and entirely stress-free. Many highlight the exceptional customer service, noting prompt responses, personalized attention, and reliable support provided throughout their entire journey. Reviewers frequently mention finding competitive prices and great deals, often better than other options available, and appreciate the absence of hidden fees. Customers express high satisfaction with the overall experience and a strong likelihood to continue using this service for all their future travel needs.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the excellent customer... See more

Booking process

Consumers find the booking process to be positive, with many describing it as smooth, easy, and stress-free,... See more

Price

Customers had positive experiences with price, consistently finding reasonable and competitive prices for... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent support and helpful agents... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking with Air line ticket centre is very convenient, specially for people over 65+. Agent is explaining you everything what you need to know , what means - no surprises when you are trave... See more

Company replied

Rated 5 out of 5 stars

Salina and Shahir the travel agents are friendly and informative. I was very confusing while I was booking the flights online (first time experience) through the Airline Ticket Center’s website. Sa... See more

Rated 5 out of 5 stars

Kari was immediately responsive to any/all of my questions and concerns. She quickly resolved any issues and was very thorough with all details of my trip. I'm very pleased with her impressive serv... See more

Company replied

Rated 5 out of 5 stars

Kari Pucci has been a tremendous help when booking trips. She has gone above and beyond in helping arrange flights and accommodations. Her experience and expertise has not gone unnoticed. I would high... See more


Company details

  1. #4 of 19 best companies in Travel Agency
  2. #2 of 5 best companies in Travel Aggregator

Written by the company

Airline Ticket Centre.ca is a leading provider of Travel products including Vacation Packages, Airfare, Car, Hotel, Cruises and Travel Insurance since 1992. Airline Ticket Centre.ca specializes in finding multiple airlines that will save our clients up to 70 percent off full airfares. Our experienced staff are available to assist you in planning your group travel specializing in destination weddings, school groups and Corporate travel. We currently partner with over 80 car rental agencies worldwide offering you competitive rates for your vehicle rental. We have sent thousands of passengers across Canada to create memorable experiences. Airline Ticket Centre.ca is a leading travel provider of products in Canada and Consumer Choice winner for 20 consecutive years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(1,389)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They fixed my problem without any…

They fixed my problem without any changed . They got my ticket at the price I saw online

June 8, 2024
Airline Ticket Centre.ca logo

Reply from Airline Ticket Centre.ca

Mistakes happen and if we can fix for free this is customer service

Rated 5 out of 5 stars

Easy Booking, best prices

I have booking all my international flights with Airline Ticket Centre since 2015. Best prices and great customer services. Nice to deal with a local business. agents are always able help with top notch service.

May 14, 2024
Airline Ticket Centre.ca logo

Reply from Airline Ticket Centre.ca

Thank you for being a loyal customer!

Rated 5 out of 5 stars

Approachable staff

The travel professional named Salina is friendly and approachable.Giving you options and suggestions are few of the main keys when booking a flight. Service wise, i'm pretty pleased.

April 23, 2024
Rated 5 out of 5 stars

The ATC website was easy to use

The ATC website was easy to use. We found the Flight connection choices were more than going to the Airline website directly. On ATC website, we found the connection that worked for us. Their agent called us later to confirm and was very helpfull. We have booked through ATC in past and are very pleased with their service.

April 14, 2024
Rated 5 out of 5 stars

Excellent experience

I got a call from Michael to confirm the inclusive dates of my booking. It gives a personal touch compared to other online booking.

March 20, 2024
Rated 5 out of 5 stars

Kari Pucci was amazing!

Kari Pucci was amazing!

The entire destination planning process was guided very smoothly by Kari. She completely took the stress away from us coordinating travel arrangements which made the experience excellent overall, so much so that we have already recommended Kari to others planning their destination weddings. And we will continue recommending her! :)

Craig & Robyn

January 18, 2024

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