Airline Ticket Centre.ca Reviews 

1,389
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, friendly demeanor, and willingness to go above and beyond in assisting with travel plans. People found the service excellent, describing the booking process as seamless, convenient, and entirely stress-free. Many highlight the exceptional customer service, noting prompt responses, personalized attention, and reliable support provided throughout their entire journey. Reviewers frequently mention finding competitive prices and great deals, often better than other options available, and appreciate the absence of hidden fees. Customers express high satisfaction with the overall experience and a strong likelihood to continue using this service for all their future travel needs.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the excellent customer... See more

Booking process

Consumers find the booking process to be positive, with many describing it as smooth, easy, and stress-free,... See more

Price

Customers had positive experiences with price, consistently finding reasonable and competitive prices for... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent support and helpful agents... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking with Air line ticket centre is very convenient, specially for people over 65+. Agent is explaining you everything what you need to know , what means - no surprises when you are trave... See more

Company replied

Rated 5 out of 5 stars

Salina and Shahir the travel agents are friendly and informative. I was very confusing while I was booking the flights online (first time experience) through the Airline Ticket Center’s website. Sa... See more

Rated 5 out of 5 stars

Kari was immediately responsive to any/all of my questions and concerns. She quickly resolved any issues and was very thorough with all details of my trip. I'm very pleased with her impressive serv... See more

Company replied

Rated 5 out of 5 stars

Kari Pucci has been a tremendous help when booking trips. She has gone above and beyond in helping arrange flights and accommodations. Her experience and expertise has not gone unnoticed. I would high... See more


Company details

  1. #4 of 19 best companies in Travel Agency
  2. #2 of 5 best companies in Travel Aggregator

Written by the company

Airline Ticket Centre.ca is a leading provider of Travel products including Vacation Packages, Airfare, Car, Hotel, Cruises and Travel Insurance since 1992. Airline Ticket Centre.ca specializes in finding multiple airlines that will save our clients up to 70 percent off full airfares. Our experienced staff are available to assist you in planning your group travel specializing in destination weddings, school groups and Corporate travel. We currently partner with over 80 car rental agencies worldwide offering you competitive rates for your vehicle rental. We have sent thousands of passengers across Canada to create memorable experiences. Airline Ticket Centre.ca is a leading travel provider of products in Canada and Consumer Choice winner for 20 consecutive years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(1,389)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

They were very good to me

They were very good to me. I felt the flight costs were very competitive.

October 12, 2024
Airline Ticket Centre.ca logo

Reply from Airline Ticket Centre.ca

Great you find a great airfare!

Rated 5 out of 5 stars

I liked that I could compare prices…

I liked that I could compare prices based on date and flight options. It made it easy to pick an option that fit for me. I also liked that the prices were lower than other sites I’d been looking at!

August 28, 2024
Rated 5 out of 5 stars

I found airline ticket centre to be an…

I found airline ticket centre to be an easy site to book a ticket where others were confusing and complicated this site made it simple and was the lowest price as well. It's nice that you can call & talk to a human.

August 16, 2024
Rated 5 out of 5 stars

Best Prices

Honest company with good customer service and cheaper prices than Expedia, Google Flights and all the rest.

August 3, 2024
Rated 5 out of 5 stars

Salina in facility was the most amazing…

Salina in facility was the most amazing help! I am new to doing this and just wanted to talk to a person in person! I don’t normally want to do that but given all of the questions I had as I have only flown once, (a 1 hour flight my hubby booked) this is a trip to see my girl and my grandbabies, I don’t wanna mess it up. I did end up booking it online through them as the cost was about $100 less, but Salina gave me the guidance I needed to do so. Gagnon was also amazing, a phone call i recieived as I had entered the month of my card expiry date wrong. Sucks doing this stuff on a phone! Kudos to the whole team for helping me make this dream come true!

July 19, 2024
Rated 5 out of 5 stars

Amazing Service

This is the second time I have booked the flight with Airline Ticket Center. They are very helpful and understand the need of the customer. Gagan is an amazing person who care for his customer and help them as much as possible.

July 24, 2024
Rated 5 out of 5 stars

Appreciate the bank info was…

Appreciate the bank info was corrected..Thanks Gagan Jassal.

June 18, 2024
Airline Ticket Centre.ca logo

Reply from Airline Ticket Centre.ca

Email transfers are now main stream as payment options. Thank you for trusting us with your travel plans

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