Airline Ticket Centre.ca Reviews 

1,386
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, friendly demeanor, and willingness to go above and beyond in assisting with travel plans. People found the service excellent, describing the booking process as seamless, convenient, and entirely stress-free. Many highlight the exceptional customer service, noting prompt responses, personalized attention, and reliable support provided throughout their entire journey. Reviewers frequently mention finding competitive prices and great deals, often better than other options available, and appreciate the absence of hidden fees. Customers express high satisfaction with the overall experience and a strong likelihood to continue using this service for all their future travel needs.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the excellent customer... See more

Booking process

Consumers find the booking process to be positive, with many describing it as smooth, easy, and stress-free,... See more

Price

Customers had positive experiences with price, consistently finding reasonable and competitive prices for... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent support and helpful agents... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking with Air line ticket centre is very convenient, specially for people over 65+. Agent is explaining you everything what you need to know , what means - no surprises when you are trave... See more

Company replied

Rated 5 out of 5 stars

Salina and Shahir the travel agents are friendly and informative. I was very confusing while I was booking the flights online (first time experience) through the Airline Ticket Center’s website. Sa... See more

Rated 5 out of 5 stars

Kari was immediately responsive to any/all of my questions and concerns. She quickly resolved any issues and was very thorough with all details of my trip. I'm very pleased with her impressive serv... See more

Company replied

Rated 5 out of 5 stars

Kari Pucci has been a tremendous help when booking trips. She has gone above and beyond in helping arrange flights and accommodations. Her experience and expertise has not gone unnoticed. I would high... See more


Company details

  1. #4 of 19 best companies in Travel Agency
  2. #2 of 5 best companies in Travel Aggregator

Written by the company

Airline Ticket Centre.ca is a leading provider of Travel products including Vacation Packages, Airfare, Car, Hotel, Cruises and Travel Insurance since 1992. Airline Ticket Centre.ca specializes in finding multiple airlines that will save our clients up to 70 percent off full airfares. Our experienced staff are available to assist you in planning your group travel specializing in destination weddings, school groups and Corporate travel. We currently partner with over 80 car rental agencies worldwide offering you competitive rates for your vehicle rental. We have sent thousands of passengers across Canada to create memorable experiences. Airline Ticket Centre.ca is a leading travel provider of products in Canada and Consumer Choice winner for 20 consecutive years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,386)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely phenomenal service

Absolutely phenomenal service! Working with this travel agent has been an absolute dream from start to finish. They are efficient, reliable, and incredibly trustworthy—qualities that are hard to come by these days. Every detail of our trip was handled with professionalism and care, and no question was ever too small. They went above and beyond to ensure we felt informed, comfortable, and excited about our plans. It’s clear they genuinely care about their clients and love what they do. I wouldn’t hesitate to recommend them to anyone looking for a stress-free, perfectly tailored travel experience. Five stars all the way!

April 23, 2025
Airline Ticket Centre.ca logo

Reply from Airline Ticket Centre.ca

Thank you

Rated 5 out of 5 stars

Incredible, prompt customer service

I called the customer service number as I had questions about booking a flight for 6 members of my family. The travel agent was extremely helpful, her name was Salina. She answered all my questions thoroughly, was very friendly, and I was able to successfully book the flights using the website. After booking the flights online I had trouble adding travel insurance for my booking. Once again I called the customer service number and within a few minutes a gentlemen helped me navigate adding the travel insurance to my booking. Very happy with the prompt, friendly and extremely knowledgeable customer service. I completely understand why this travel agency has such high ratings and will definitely book with them again. Thanks Salina and Airline Ticket Centre!

March 28, 2025
Airline Ticket Centre.ca logo

Reply from Airline Ticket Centre.ca

Thank you for calling our call center

Rated 5 out of 5 stars

helpful and patient …

Shiha at Airline Ticket Centre helped me navigate the best deal to fly to Vegas without paying over a thousand dollars and without to much waiting at stop overs to make it more affordable

March 6, 2025
Rated 5 out of 5 stars

Excellent service

I booked a flight recently and had a few concerns. The customer service experts were very helpful with answering all my questions. Their website is also very easy to use. I have booked flights before and will continue to do so.

February 20, 2025
Rated 1 out of 5 stars

I have been buying tickets on this site…

I have been buying tickets on this site for several years, but this time I lost money for baggage $ 250. The ticket says that hand luggage is included in the price, but at the airport they told me that this is incorrect information. I have to pay for hand luggage at the cost of a regular suitcase

December 3, 2024
Rated 5 out of 5 stars

Kari is an excellent travel agent

Kari is an excellent travel agent. She made our experience of booking our family vacation a hassle free process. We passed her our information and the vaction was seamlessly booked for us!

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Kari was awesome

Kari was awesome. So informative and her guidance in selecting a resort that worked perfectly for us, was second to none. I would recommend Kari to anyone that is panning a trip

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Kari top notch travel agent

Kari is a amazing travel agent she always responds with no delays,always has our best interests in every trip we plan. Has take time accommodating every one of us on our vacation that is easy job. We can contact her at any point and she always goes above and beyond moving mountains if She can.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

We worked with Kari to book our wedding in Mexico for 100 guests... all we can say is WOW. Kari went above and beyond to assist us and our whole group. From day one she helped us get quotes on various resorts and gave amazing feedback to help us book the right resort for our group and our wedding. She was always quick to respond to any questions we had and made the entire experience a seamless one. We got many comments from our guests on how great she was to work with! We highly recommend and know that for any future trips we do we will most definitely be reaching out to Kari. Thank you for all that you did for us :)

November 5, 2024
Unprompted review

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