Airline Ticket Centre.ca Reviews 

1,386
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, friendly demeanor, and willingness to go above and beyond in assisting with travel plans. People found the service excellent, describing the booking process as seamless, convenient, and entirely stress-free. Many highlight the exceptional customer service, noting prompt responses, personalized attention, and reliable support provided throughout their entire journey. Reviewers frequently mention finding competitive prices and great deals, often better than other options available, and appreciate the absence of hidden fees. Customers express high satisfaction with the overall experience and a strong likelihood to continue using this service for all their future travel needs.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the excellent customer... See more

Booking process

Consumers find the booking process to be positive, with many describing it as smooth, easy, and stress-free,... See more

Price

Customers had positive experiences with price, consistently finding reasonable and competitive prices for... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent support and helpful agents... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking with Air line ticket centre is very convenient, specially for people over 65+. Agent is explaining you everything what you need to know , what means - no surprises when you are trave... See more

Company replied

Rated 5 out of 5 stars

Salina and Shahir the travel agents are friendly and informative. I was very confusing while I was booking the flights online (first time experience) through the Airline Ticket Center’s website. Sa... See more

Rated 5 out of 5 stars

Kari was immediately responsive to any/all of my questions and concerns. She quickly resolved any issues and was very thorough with all details of my trip. I'm very pleased with her impressive serv... See more

Company replied

Rated 5 out of 5 stars

Kari Pucci has been a tremendous help when booking trips. She has gone above and beyond in helping arrange flights and accommodations. Her experience and expertise has not gone unnoticed. I would high... See more


Company details

  1. #4 of 19 best companies in Travel Agency
  2. #2 of 5 best companies in Travel Aggregator

Written by the company

Airline Ticket Centre.ca is a leading provider of Travel products including Vacation Packages, Airfare, Car, Hotel, Cruises and Travel Insurance since 1992. Airline Ticket Centre.ca specializes in finding multiple airlines that will save our clients up to 70 percent off full airfares. Our experienced staff are available to assist you in planning your group travel specializing in destination weddings, school groups and Corporate travel. We currently partner with over 80 car rental agencies worldwide offering you competitive rates for your vehicle rental. We have sent thousands of passengers across Canada to create memorable experiences. Airline Ticket Centre.ca is a leading travel provider of products in Canada and Consumer Choice winner for 20 consecutive years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(1,386)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

I am impressed with the level of…

I am impressed with the level of service I got from Salina and Shahir. They worked together and solved my spelling mistake! They were able to book us on the same airplane and at the same price as online. Excellent job; the personal touch was appreciated.

July 21, 2025
Rated 5 out of 5 stars

The Trustworthy People and Location

Trust is the reason I always buy Tickets from here since 2006. I deal with Zubayer S. whom reliability and honesty make him an invaluable person to have around. I never faced any problem in any ticket I bought through him, all Staff of 16th Ave location are Amazingly helpful and Awesome.

July 22, 2025
Rated 5 out of 5 stars

I truly love using Arline Ticket…

I truly love using Arline Ticket Center's service. they have the best prices and if you require to speak to someone, they are very friendly and quick in answering your questions.

July 16, 2025
Rated 5 out of 5 stars

My ticket buying experience through Airline Ticket Center

I have been buying my and my family’s tickets from Airline Ticket Center for more than a decade now (15 ++ years if I can remember correctly) through Mr. Zubayer Siddiquee and never had a negative experience, no surprises at the airport, both at domestic and international airports, no complications with connections, extra charges and no nonsense. He even arranged for fantastic hotels if the connection required several hours wait at no extra cost where many other fellow passengers had to stay at the airport and who booked their tickets through other agencies. Simply put Zubayer knows his business and is on your side.

July 9, 2025
Rated 5 out of 5 stars

I generally don't write a whole lot of…

I generally don't write a whole lot of reviews but, I do want to write this review as I have received exceptional service from Mr. Zubayer Siddiquee. I purchased an air ticket for my father who is approaching his 80s so, we were obviously looking for the best, short and good service flight keeping cost reasonable. Mr. Zubayer took the time and sincerely gave all the effort to find the flight that ultimately turned out to be best from every perspective. I very much thank Mr.Zubyer and look forward future opportunities to consult my travel needs with him. I will certainly recommend his service to all my friends and anyone asking me for recommendation on air travel agent.

June 1, 2025
Airline Ticket Centre.ca logo

Reply from Airline Ticket Centre.ca

Thank you for recommending Zubayer

Rated 5 out of 5 stars

Ticket booking

I had a fantastic experience booking through Airline Ticket Centre. From the start, the customer service was outstanding — quick to respond, professional, and genuinely helpful. The agent I worked with took the time to explain my options clearly and helped me secure a great deal that fit my travel needs perfectly.

June 23, 2025
Airline Ticket Centre.ca logo

Reply from Airline Ticket Centre.ca

Have a great trip

Rated 5 out of 5 stars

I deal with Shahir

I deal with Shahir. He is always spot on. He knows the way I like to travel and is always looking for the best fares and routes.
He is great to work with.

June 23, 2025
Airline Ticket Centre.ca logo

Reply from Airline Ticket Centre.ca

Thank you for your reply

Rated 4 out of 5 stars

Kongo

Kongo - the staff that sent several emails to correct spelling error on name.

June 16, 2025
Airline Ticket Centre.ca logo

Reply from Airline Ticket Centre.ca

We always try to help to eliminate the stress of booking a trip

Rated 4 out of 5 stars

Spent long time with your…

Spent long time with your representative to find the best trip plan.

June 13, 2025
Airline Ticket Centre.ca logo

Reply from Airline Ticket Centre.ca

I am glad you took your time to find the best trip suited to your travel needs. Some agencies will only provide before charging you a fee we do not charge fees.

Rated 5 out of 5 stars

Great customer service from Airline Ticket Centre

I booked tickets with Airline Ticket Centre but, unknown to me, VISA has locked my card, suspecting fraudulent activity. VISA never alerted me and ATC couldn't process my booking. When I called ATC, the agent who helped me was very professional and efficient. He explained what happened at their end and how to rectify it and once VISA unlocked my card, the ATC agent confirmed the flights I wanted were still available and they could book at the original price. They processed the booking immediately. Great customer service!

June 2, 2025
Rated 4 out of 5 stars

Honest, friendly, and helpful

Kari was honest, helpful, and friendly. No real concerns with her whatsoever. The only problem I had with the experience was the outdated website, which left a little to be desired. Otherwise the experience was good!

June 2, 2025
Rated 5 out of 5 stars

Excellent experience

Found a perfect match for my travel. I wanted to experience Qatar airways this time and I was searching different platforms for affordable ticket prices but the issue with them was they were giving a layover in US. My wife has Canadian PR only so she couldn’t do a layover in US. Finally we landed this website and found our perfect layover options and that too in much cheaper price compared to other agents and websites.

April 26, 2025
Airline Ticket Centre.ca logo

Reply from Airline Ticket Centre.ca

Have a great Trip

Rated 5 out of 5 stars

Great Team

Team of airline ticket Centre very helpful and accommodating.

April 28, 2025
Airline Ticket Centre.ca logo

Reply from Airline Ticket Centre.ca

Thank you for the kind words

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