Airnsquare Reviews 

305
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have used Airnsquare multiple times and cannot recommend them enough. On each occasion, I have been compensated as agreed and the communication with the team has been outstanding. Most recently, I... See more

Rated 5 out of 5 stars

Jim Rogan and Constance Hall-Rogan want to thank all the people at Airnsquare who worked to provide this airline refund for us. It truly helped compensate for the hassle of getting home after our flig... See more

Rated 5 out of 5 stars

There were two aspects of this process that deserve commendation. Firstly, we had no idea there was a law in Europe about reimbursement for situations like ours so having the representative at the g... See more

Rated 5 out of 5 stars

My SAS flight was canceled because of the pilot strike. Airnsquare was able to get us compensated for the return tickets we were forced to buy even though SAS had already refunded our return tickets.... See more

Company details

Information provided by various external sources

We specialize in getting airline travelers compensated during severe delays, cancellations or overbooking. We can get each passenger compensated with up to EUR 600/USD 750.


Contact info

4.9

Excellent

TrustScore 5 out of 5

305 reviews

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4.9

All reviews

(305)

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Rated 5 out of 5 stars

Received TWO REFUNDS for 2 Delayed Norwegian Flights

Was headed to London for my sister's 30th birthday and made the biggest MISTAKE of flying Norewegian (warning to all- AVOID AT ALL COSTS). Got a text from Norwegian that my flight was CANCELLED- and then was delayed 16 HOURS. Flew out the next day, and missed a night at my hotel. Friendly guy at the airport came up to us at the gate and scanned our tickets, asking us if we wanted to get refunded for our canceled/delayed flights. I was skeptical - but worked with Peter and Fredrik through the whole process. I have 3 separate banks accounts, and as they require routing and checking number (address and name) I used an account that had $100 in it. After a week- I received an email saying my claim had been approved. They take a 30% of the total refund- but if you file yourself with Norwegian- YOU WILL NEVER SEE YOUR MONEY OR GET AN EMAILY REPLY. My sister and I received a $1,000 direct deposit in 2 weeks.

My return flight home was delayed (no surprise here) (Gatwick to JFK) 9 HOURS. I emailed Peder and Fredrik again- and they filed a second claim. This one took longer to process because the airline took a long time to respond- but we received a second return of $800 (due to the exchange rate change)- we had our full flights covered/refunded and had a little money leftover to spend on other things. I highly recommend using their services. Please feel free to reach out to me directly with any questions. - Lily

October 7, 2018
Unprompted review
Rated 5 out of 5 stars

I met a representative from AirNSquare…

I met a representative from AirNSquare in June 2018 when my flight out of Newark was delayed by over 30 hours. They made the process of claiming compensation very easy. Instead of going around in circles filling out forms etc. on the internet, I just signed my name and they took care of the rest. At first I questioned whether this company was legit as I had never heard of them. They took steps that went above and beyond to make me feel comfortable with trusting they were legitimate. I received my compensation and was very happy with their service. Thank you Peder for making this so easy!

October 5, 2018
Unprompted review
Rated 5 out of 5 stars

We were approached by an AirNSquare…

We were approached by an AirNSquare member at the departure lounge for our flight to the Rome after a 5 hour delay. By participating, they would retain 30% of the fee but give us the remainder without further cost. We had an experienced a similar delay from WOW airlines and tried to file a claim ourselves with no luck. We decided to give it a try and were amazed at the results. For the two of us we got a refund of over $900 that was deposited to our bank account. There are standard operating procedure is for you to give them though routing number for your bank account and they will deposit the money. Being a little skeptical, I opened up a new savings account with no money just to be sure. After about two to three months we were receive the money as promised. I would highly recommend their service

October 4, 2018
Unprompted review
Rated 5 out of 5 stars

I was highly skeptical of the service…

I was highly skeptical of the service and blown away by how simple they made the whole process. Within ~ 60 days I received a wire transfer which was very welcome. The sales rep at the airport was incredibly friendly and she quickly earned enough trust for this. Thanks for a fantastic result AirNSquare!

October 2, 2018
Unprompted review
Airnsquare logo

Reply from Airnsquare

Was our pleasure to assist. Thank you for taking the time to review us!

Rated 5 out of 5 stars

Everybody told me I was crazy to expect…

Everybody told me I was crazy to expect to get any refund for my horrible delays (two days!) but Airnsquare came through for me. The young man with the clip board at the airport was charming and helpful without being pushy. The only help the airline gave was to hold up a small screen with the first page of the necessary form and told us to photo it on our phones and download it at home. I am an 80-year-old grandmother and such technical requirements thoroughly intimidate me, so I was more than grateful to get help and feel the fee they charged was utterly reasonable. Thank you.

September 27, 2018
Unprompted review
Airnsquare logo

Reply from Airnsquare

Dear Alexandra it was our pleasure to assist. Thank you for taking the time to write us a review.

Rated 5 out of 5 stars

I was approached by an Airnsqaure…

I was approached by an Airnsqaure representative in the airport in front of the terminal that I was awaiting to board to. He gave me the information needed to register to be reimbursed. I was a-little skeptical at first however, after going through the process Airnsqaure reimbursed me 250 dollars more for my flight than what I paid for. This is a great company ! I would defiantly recommend.

September 10, 2018
Unprompted review
Airnsquare logo

Reply from Airnsquare

Dear Samantha it was our pleasure to assist. Thank you for taking the time to write us a review.

Rated 5 out of 5 stars

Made everything so easy

Made everything so easy. Would never have got around to claiming without them!

September 8, 2018
Unprompted review
Airnsquare logo

Reply from Airnsquare

Dear Emma it was our pleasure to assist. Thank you for taking the time to write us a review.

Rated 5 out of 5 stars

I was skeptical until the very end but…

I was skeptical until the very end but Yay!! Thank you so much for coming through for me. Thanks for having representative at the airport. Makes up for the delayed flight! Your company is amazing!!

September 7, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic! After many flights being severely late these past years, I heard about this company recently and just decided to go for it after another flight that was 4 hours late.. and I didn't really have any hope.. and whoosh without me having to do really anything, Airnsquare helped me get 1400 euros.. Absolutely amazing

September 7, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, no hassle and very little paperwork - service was even faster than I had anticipated ! Great Job !

September 5, 2018
Unprompted review
Rated 5 out of 5 stars

Very Professional!

Very Professional!
I really enjoyed Airnsquare service. They know what they are doing and I highly recommend their service. Thank you guys for amazing service, I am happy I met you in JFK airport.

September 5, 2018
Unprompted review
Rated 5 out of 5 stars

When starting a claim with Airnsquare

When starting a claim with Airnsquare, I also took a look on the reviews. And what caught my attention was the very high rating. Also some critics and suspicions. People said, that it can never be as good as 10 points rating, so there must be something wrong?

What I'm saying, is that even I will prolong this super rating and arise probably more suspicions, I just cannot rate the company less than maximum 10 points! The story also: the flight from NY to Oslo was delayd appr. 4 hours. And the representative of Airnsquare was there, to collect our claims immediately. All I had to do was to sign the document. That's it. Even the "headache" like Norwegian Airlines sometimes is, was helpless against the Airnsquare. They agreed to pay, and even more, agreed with the maximum amount!

Thank You guys, You did it great!

PS - against possible doubts: I'm a real person, with actual history and what I wrote, is the truth. I'm not doing this to "rise" the rating, but I really feel so.

September 4, 2018
Unprompted review
Rated 5 out of 5 stars

Without AirnSquare

Without AirnSquare, we would have had no idea this right was available to us. When things got escalated on the claim, again, we would have not known how to navigate the bureaucracy with the airline. AirnSquare knew what to do and got us a full settlement. Their follow up and follow through was excellent. They rock!

August 16, 2018
Unprompted review
Rated 5 out of 5 stars

THANK YOU FOR YOUR HELP!

My trip from NYC to Europe started off as a complete nightmare. After incurring a $400 rush flight to EWR from STL only to arrive and see that Norwegian had delayed the flight until the next day. Upon sitting in the terminal AirNSquare approached us. I was hesitant at first to provide the information, but am sure glad I did. They did exactly what they said, provided quick and detailed status updates via email, and paid a great amount of money for the won case with the airline. I am so grateful to have gotten this money back and really appreciate your prompt, detailed, and professional service. HIGHLY RECOMMEND!

August 8, 2018
Unprompted review
Rated 5 out of 5 stars

As advertised

As they advertised. They pay pretty quick, they are reliable and worth to deal with. Everything is done online (website, emails etc.) but after getting your settlement in your bank account, you will feel a sense of relief, that it was not a scam and you trusted the right people to do the job.

August 5, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Quick responses, super easy, and took over the fight for us so we could focus on more important things!

July 18, 2018
Unprompted review
Airnsquare logo

Reply from Airnsquare

Thanks for taking the time to review us Adam. Was our pleasure to assist!

Rated 5 out of 5 stars

I am very pleased with the service…

I am very pleased with the service Airnsquare gave me. I was not aware of my rights and was informed by one of Airnsquare´s representatives that they could take the case for me, which I accepted. I was informed all the way through the process and the money came to my account exactly as announced by them. It took some weeks, because the airline tried to avoid the expenses, but Airnsquare fought them and got the money as I legally claimed. I can absolutely recommend the company.

July 17, 2018
Unprompted review
Airnsquare logo

Reply from Airnsquare

Thank you for taking the time to review us Tom.
Was our pleasure to assist!

Rated 5 out of 5 stars

HAT OFF !!! 🎩

Such a nice experience!
Hat off for your so nice and professional assistance through the process of my claim and a special thanks to Peder!👍
Highly recommended!

Johan Aspegren

June 11, 2018
Unprompted review
Rated 5 out of 5 stars

You guys are the ultimate.

You guys are the ultimate..you mean what you say when you said I am entitled to compensation.You did what you promised.Thanks to you all.I was very skeptic at first but you all came thru for me not once but twice.I shall exalt your services.

June 7, 2018
Unprompted review
Airnsquare logo

Reply from Airnsquare

Thanks for taking the time to review us Ricky - was our pleasure to assist (again)!

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