I have used Airnsquare multiple times and cannot recommend them enough. On each occasion, I have been compensated as agreed and the communication with the team has been outstanding. Most recently, I... See more
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See what reviewers are saying
Jim Rogan and Constance Hall-Rogan want to thank all the people at Airnsquare who worked to provide this airline refund for us. It truly helped compensate for the hassle of getting home after our flig... See more
There were two aspects of this process that deserve commendation. Firstly, we had no idea there was a law in Europe about reimbursement for situations like ours so having the representative at the g... See more
My SAS flight was canceled because of the pilot strike. Airnsquare was able to get us compensated for the return tickets we were forced to buy even though SAS had already refunded our return tickets.... See more
Company details
Information provided by various external sources
We specialize in getting airline travelers compensated during severe delays, cancellations or overbooking. We can get each passenger compensated with up to EUR 600/USD 750.
Contact info
500W 30th St 10A, 10001, NEW YORK, United States
- 0013472631857
- claim@airnsquare.com
- www.airnsquare.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fast, efficient and highly professional service.
Fast, efficient and highly professional service. We happened to have an Airnsquare rep on board when our United flight back from Lisbon got cancelled who walked us through the claims process. Our claim was processed quickly and we received our check within a couple weeks. From start to finish, Airnsquare did a truly first rate job. I would definitely recommend Airnsquare to anyone who travels.

Reply from Airnsquare
Unbelievable
Unbelievable ! The Guy at the airport Was great ! Thanks for your services !

Reply from Airnsquare
Good job!
I would like to thank Airnsquare a lot.
Me and my daughter are waiting for 3 hours later Norweigian compagny from California To France on October.
It's amazing present for my daughter for Xmas.
Great job.
Merry Xmas and happy NY.

Reply from Airnsquare

Reply from Airnsquare
We are very happys for tour service
We are very happys for tour service. Airnsquare is very professional, efficient, honest, clear and Swift . Marty Christmas
Gisla Pirri and Tito Emilio Conforti (Italy)

Reply from Airnsquare
Excellent service
Very good service. They were clear and honest. The airline refused any compensation for an 11.5 hour delay including about 5 hours on the tarmac. Airnsquare got compensation according to EU regulations and deposited in my account when they said they would.
I’m very happy with their service.

Reply from Airnsquare
Nice job
they were there at the airport when we needed them and I did well to trust them because I was compensated for more than half of my ticket after a 3:30 late. even though their commission is important (30%) they were efficient and fast. merci👍
4 stars because their commission is expensif

Reply from Airnsquare
Very thorough and good communication…
Very thorough and good communication throughout. Thank you AirnSquare we are very thankyou you could get us compensation after the long delay back from NYC.

Reply from Airnsquare
Thanks to the airnsquare team
Thanks to the airnsquare team for their skill and speed of action. We had been approached at JFK airport for a delay of 5 hours from the norwegian ... great job. Thanks again.

Reply from Airnsquare
Excellent company!
Me and my girlfriend used Airnsquare when our flight from Oakland to Stockholm were delayed for almost 12 hours. I would recommend them to anyone. Once everything was settled and they got my bank information, we had our money within 1 day! My niece had flown the same route a month earlier and was delayed as well. She use a different company and has yet to see a penny!

Reply from Airnsquare
Airnsquare is really good
Airnsquare is really good, They helpt me two times and They are so helpfull,
Thank you so much Airnsquare for all you help
Pia Eriksson

Reply from Airnsquare
Do not use AirNSquare if you want compensation
After a very frustrating 24 hour delay/cancellation/delay with Norwegian causing me to miss part of my trip to London don, the passengers on my flight were approached by an AirNSquare representative about compensation. Since I have a lot on my plate, I decided it would be worth it to have someone file my claim for me. Never again. I was informed that there would be compensation and I would be hearing from Norwegian about my bank information then nothing. I contacted AirNSquare and I since then I have just gotten vague Information and I have not been given any details about my claim (number, date filed) even though I have asked. I have heard that the claim filing process is easier than AirNSquare leads you to believe. Do not trust them, just file yourself.
Update: After the initial communication issues, I was able to speak to a representative directly. They quickly remedied the problem and I have received my money. I appreciate the follow-up and was very pleased with the response.

Reply from Airnsquare
My Norwegian Airlines flight from NYC…
My Norwegian Airlines flight from NYC to Oslo got first canceled and then delayed. A very pleasant and professional lady from Airnsquare interviewed me at JFK -- and in about two weeks I received a pretty decent (if not Great) financial compensation into my bank account.
So yes, Airnsquare -- they are professional and reliable.
excellent service.i would recommend…
excellent service.i would recommend this company to anyone.
My very positive surprise with the effectiveness of AirNSquare.
I am very positively surprised by the efficiency of AirNSquare.
I received a refund of compensation for the canceled flight very quickly.
The case was taken over by the company representative directly at the airport and practically I did not have to take any action in this matter on my part, apart from providing only the necessary data.
Amazingly simple
Amazingly simple! Second time now that i have got my money for airplanedelays.Thank you!
Christian

Reply from Airnsquare
Like some others have commented
Like some others have commented, I have used airnsquare twice. I started skeptical about the service, but in the end I have been quite pleased. The time and energy it takes to handle a problem like this requires a firm like airnsquare in my opinion. The airlines will probably just jerk you around. I recevied compensation for my canceled and delayed flights. Bravo AirnSquare. I would recommend your service without hesitation.

Reply from Airnsquare
This is my second time using…
This is my second time using airnsquare. I am thankful and happy with the service.

Reply from Airnsquare
No way to check your claim. Why no customer service contact info?
Thank you very much. It all appears to be fixed now and it looks like our refund will be posted soon. Much appreciated.
It's AirNSquare. I would like to forward the emails to you. Please tell me an Customer Service email address or phone number so that we can straighten it out. Thank you.
Thank you. Here are the three Transaction Numbers:
09222115557394371794
09222115557394371795
09222115557394371796
It's been over 3 months since I contracted with AirNSquare and I've heard nothing from them. Perhaps they'll come through but in the meantime there is no way to check the status of my claim (and family members' claims). I have searched, but cannot find a customer service number or email address. I would have filed my own claim if I'd known there would be no way of following up.

Reply from Airnsquare
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