I have used Airnsquare multiple times and cannot recommend them enough. On each occasion, I have been compensated as agreed and the communication with the team has been outstanding. Most recently, I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jim Rogan and Constance Hall-Rogan want to thank all the people at Airnsquare who worked to provide this airline refund for us. It truly helped compensate for the hassle of getting home after our flig... See more
There were two aspects of this process that deserve commendation. Firstly, we had no idea there was a law in Europe about reimbursement for situations like ours so having the representative at the g... See more
My SAS flight was canceled because of the pilot strike. Airnsquare was able to get us compensated for the return tickets we were forced to buy even though SAS had already refunded our return tickets.... See more
Company details
Information provided by various external sources
We specialize in getting airline travelers compensated during severe delays, cancellations or overbooking. We can get each passenger compensated with up to EUR 600/USD 750.
Contact info
500W 30th St 10A, 10001, NEW YORK, United States
- 0013472631857
- claim@airnsquare.com
- www.airnsquare.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sounded too good to be true
Sounded too good to be true, but it wasn’t! I was actually paid by the airline and airnsquare did all the work.
Can’t wait for my next delayed flight!
Excellent
Thank the Seven Gods that Patrick was at the gate when we were waiting for our 3-hour-delayed flight and he proposed us to start the complain with them against Norwegian. They took care of absolutely everything, and a few months later we have just received the maximum compensation in our bank account. Thank you very much guys!
A++!
This was such a great surprise. It had been a while since my flight was delayed by 4-6 hours (7 months ago) and recently Airnsquare had reminded me and helped me in ways where I barely had to get involved. Then, I get money! Felt wonderful! Thanks!
A++
win-win-win
Rarely is there a win-win-win. Airline wins by saving money on a non-booked flight. Customer wins by receiving compensation. And airnsquare wins by mediating a resolution. Super easy, super fair, and super awesome!! Thank you
Fantastic Results
My flight was canceled and rebooked to the following day. The airline offered to pay for the hotel and meals.
By using Airnsquare I was able to receive compensation that was greater than the cost of the round trip flight plus I got my expenses reimbursed also.
The service and communication with them was excellent.
They took care of everything
They took care of everything, and I received the compensation as sought. Great service.
Very satisfied
I had 2 wait for a while but they finally got my compensantion! Great service, they always replied fast to all my questions.
The five stars say it all.
The five stars say it all, genuine service.
Friendly representative at JFK helped…
Friendly representative at JFK helped me and my family with registration on the website.
The interface for signing and communication is great. I will gladly recommend using Airnsquare to my friends and colleagues.
Delayed flight in September
Delayed flight in September - airline refused to pay compensation at which point I may have given up but Airnsquare persevered. Received payment today (January). Thsnks
They came through when our flight was…
They came through when our flight was delayed for 4 hours. Easy process and kept us informed the whole way through. Anytime i have airline issues I will be using Airnsquare
Excellent service
After approaching the airline directly, hitting a dead end and thinking of just letting it go, I engaged AirnSquare to persue the claim on my behalf. The team have been very efficient and have kept me informed of progress all the way. I have been fully compensated and have experienced an excellent service.
Quick and easy fix
Quick, easy and diligent! Saved me a lot of hassle from dealing with the airline, their 30% cut is much deserved. Thank you, Airnsquare!
Company legit
Company legit. They do take 30% but I still had the remaining sizable amount deposited to my account after they fought on my behalf for four months. Flight delay was 12 hours at Oakland, California. I believe they are providing a valuable service for people who don’t have the time to wrestle with airline companies like myself. Five stars.

Reply from Airnsquare
This company is excellent
This company is excellent. Great customer service, communication and timeliness. Although the company takes 30% as commission, I didn't even mind, because we never would have known that we were entitled to compensation otherwise. The company let us know of our eligibility while we were delayed more than 4 hours due to 'technical reasons' from EWR to FCO. They told us the claim would take 4-6 weeks to process (it took 5 weeks), they told us it would then take an additional 2-3 weeks to get the compensation from the airline (it took 2 weeks), and then they transferred the money to our accounts through a secure online portal. Thank you Airnsquare!

Reply from Airnsquare
Sandra
Hi! This is an amazing company, I can’t believe I have got the compensation; please do not hesitate to use them on behalf of your airline if you have any disruption. They will do absolutely everything. Many thanks Sandra.

Reply from Airnsquare
Trustworthy and efficient thank you
Trustworthy and efficient thank you! :)

Reply from Airnsquare

Reply from Airnsquare
5 STAR SERVICE
5 star service, fast,professional and highly recommendable.

Reply from Airnsquare
Good experience
Our flight from NY to Fco Was delayed for 4 ours, we were waiting at the boarding gate sleeping in the ground when an AirnSquare employee showed up and presented us the contract.
Whitin 2 month we recived good compensation.
Good raccomandation

Reply from Airnsquare
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






