Airnsquare Reviews 

305
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have used Airnsquare multiple times and cannot recommend them enough. On each occasion, I have been compensated as agreed and the communication with the team has been outstanding. Most recently, I... See more

Rated 5 out of 5 stars

Jim Rogan and Constance Hall-Rogan want to thank all the people at Airnsquare who worked to provide this airline refund for us. It truly helped compensate for the hassle of getting home after our flig... See more

Rated 5 out of 5 stars

There were two aspects of this process that deserve commendation. Firstly, we had no idea there was a law in Europe about reimbursement for situations like ours so having the representative at the g... See more

Rated 5 out of 5 stars

My SAS flight was canceled because of the pilot strike. Airnsquare was able to get us compensated for the return tickets we were forced to buy even though SAS had already refunded our return tickets.... See more

Company details

Information provided by various external sources

We specialize in getting airline travelers compensated during severe delays, cancellations or overbooking. We can get each passenger compensated with up to EUR 600/USD 750.


Contact info

4.9

Excellent

TrustScore 5 out of 5

305 reviews

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4.9

All reviews

(305)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sounded too good to be true

Sounded too good to be true, but it wasn’t! I was actually paid by the airline and airnsquare did all the work.

Can’t wait for my next delayed flight!

March 14, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Thank the Seven Gods that Patrick was at the gate when we were waiting for our 3-hour-delayed flight and he proposed us to start the complain with them against Norwegian. They took care of absolutely everything, and a few months later we have just received the maximum compensation in our bank account. Thank you very much guys!

March 11, 2019
Unprompted review
Rated 5 out of 5 stars

A++!

This was such a great surprise. It had been a while since my flight was delayed by 4-6 hours (7 months ago) and recently Airnsquare had reminded me and helped me in ways where I barely had to get involved. Then, I get money! Felt wonderful! Thanks!
A++

February 26, 2019
Unprompted review
Rated 5 out of 5 stars

win-win-win

Rarely is there a win-win-win. Airline wins by saving money on a non-booked flight. Customer wins by receiving compensation. And airnsquare wins by mediating a resolution. Super easy, super fair, and super awesome!! Thank you

February 15, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic Results

My flight was canceled and rebooked to the following day. The airline offered to pay for the hotel and meals.
By using Airnsquare I was able to receive compensation that was greater than the cost of the round trip flight plus I got my expenses reimbursed also.
The service and communication with them was excellent.

February 15, 2019
Unprompted review
Rated 5 out of 5 stars

Very satisfied

I had 2 wait for a while but they finally got my compensantion! Great service, they always replied fast to all my questions.

January 17, 2019
Unprompted review
Rated 5 out of 5 stars

Delayed flight in September

Delayed flight in September - airline refused to pay compensation at which point I may have given up but Airnsquare persevered. Received payment today (January). Thsnks

January 12, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

After approaching the airline directly, hitting a dead end and thinking of just letting it go, I engaged AirnSquare to persue the claim on my behalf. The team have been very efficient and have kept me informed of progress all the way. I have been fully compensated and have experienced an excellent service.

January 11, 2019
Unprompted review
Rated 5 out of 5 stars

Company legit

Company legit. They do take 30% but I still had the remaining sizable amount deposited to my account after they fought on my behalf for four months. Flight delay was 12 hours at Oakland, California. I believe they are providing a valuable service for people who don’t have the time to wrestle with airline companies like myself. Five stars.

January 6, 2019
Unprompted review
Airnsquare logo

Reply from Airnsquare

Dear Abhay,

Thank you for taking the time to review us. Was our pleasure to assist!

Rated 5 out of 5 stars

This company is excellent

This company is excellent. Great customer service, communication and timeliness. Although the company takes 30% as commission, I didn't even mind, because we never would have known that we were entitled to compensation otherwise. The company let us know of our eligibility while we were delayed more than 4 hours due to 'technical reasons' from EWR to FCO. They told us the claim would take 4-6 weeks to process (it took 5 weeks), they told us it would then take an additional 2-3 weeks to get the compensation from the airline (it took 2 weeks), and then they transferred the money to our accounts through a secure online portal. Thank you Airnsquare!

January 2, 2019
Unprompted review
Airnsquare logo

Reply from Airnsquare

Dear Christine,

Thank you for taking the time to review us. Was our pleasure to assist!

Rated 5 out of 5 stars

Sandra

Hi! This is an amazing company, I can’t believe I have got the compensation; please do not hesitate to use them on behalf of your airline if you have any disruption. They will do absolutely everything. Many thanks Sandra.

December 30, 2018
Unprompted review
Airnsquare logo

Reply from Airnsquare

Dear Sandra,

Thank you for taking the time to review us. Was our pleasure to assist!

Rated 5 out of 5 stars

Trustworthy and efficient thank you

Trustworthy and efficient thank you! :)

December 27, 2018
Unprompted review
Airnsquare logo

Reply from Airnsquare

Was our pleasure to assist! Thank you for taking the time to review us Matthew! Wishing you a Happy New Year!

Rated 5 out of 5 stars

5 STAR SERVICE

5 star service, fast,professional and highly recommendable.

December 24, 2018
Unprompted review
Airnsquare logo

Reply from Airnsquare

Was our pleasure to assist! Thank you for taking the time to review us Ali!

Rated 5 out of 5 stars

Good experience

Our flight from NY to Fco Was delayed for 4 ours, we were waiting at the boarding gate sleeping in the ground when an AirnSquare employee showed up and presented us the contract.
Whitin 2 month we recived good compensation.
Good raccomandation

December 20, 2018
Unprompted review
Airnsquare logo

Reply from Airnsquare

Was our pleasure to assist! Thank you for taking the time to review us Veronica!

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