I have used Airnsquare multiple times and cannot recommend them enough. On each occasion, I have been compensated as agreed and the communication with the team has been outstanding. Most recently, I... See more
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See what reviewers are saying
Jim Rogan and Constance Hall-Rogan want to thank all the people at Airnsquare who worked to provide this airline refund for us. It truly helped compensate for the hassle of getting home after our flig... See more
There were two aspects of this process that deserve commendation. Firstly, we had no idea there was a law in Europe about reimbursement for situations like ours so having the representative at the g... See more
My SAS flight was canceled because of the pilot strike. Airnsquare was able to get us compensated for the return tickets we were forced to buy even though SAS had already refunded our return tickets.... See more
Company details
Information provided by various external sources
We specialize in getting airline travelers compensated during severe delays, cancellations or overbooking. We can get each passenger compensated with up to EUR 600/USD 750.
Contact info
500W 30th St 10A, 10001, NEW YORK, United States
- 0013472631857
- claim@airnsquare.com
- www.airnsquare.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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A representative from Airnsquare…
A representative from Airnsquare approached us at the airport in New York City after our flight was delayed 15 hours, I gave him our information, he didn't ask for any bank details, which made me feel comfortable. I received an email from them acknowledging they were going to represent us before Norwegian Airlines, a few weeks later, I received an email stating our case was won and $420 Euros per passenger were deposited in my account (They kept 180 Euros for their services), they did a fantastic job and pretty painless. I recommend them 100%.

Reply from Airnsquare
It is amazing that Airsnsquare could…Great service
It is amazing that Airsnsquare could get our flight refunded.Norwegian Air didn’t want to know even though we suffered a 21 hour delay.
Thank you very much for your fantastic service.
Barrie Minns

Reply from Airnsquare
Airnsquare is excellent
Airnsquare is excellent, proactive and very communicative. We first discovered this service at an airport gate while waiting four hours for a delayed flight to Europe on an European carrier. Their agent signed us up due to the delay, and we received $450 each--which was $100 more than the price of the round-trip flight as compensation for the delay. Two weeks later we were rebooked by Iberia due to a late flight, missing their connection, requiring an 11-hour wait in the Madrid airport. Airnsquare got us $300 each for that delay. Super at communicating status, arranging for reimbursement, and paying us.

Reply from Airnsquare
Great !
One word : great
would have been so much effort to do this myself.
Thank you !!!! C.N.

Reply from Airnsquare
My flight from NYC to London was…
My flight from NYC to London was delayed by 12 hours and then continued to be late. My creative partner and I were due for a show there, so our flights were bought by the organization. A man was at the seated area before boarding the flight and turned us onto Airnsquare. We were both skeptical but after looking at reviews, it seemed legit. So we both did it and low and behold a few weeks later we both had close to $500 in our bank accounts. We didn't even buy the initial tickets! just suffered the consequences of a delayed flight, which did suck but, we both feel pretty happy about the outcome thanks to airnsquare!! Feels too good to be true, but it's real.

Reply from Airnsquare
Wasn't sure, but turned out to be an amazing experience
My family was approached by a young lady from Airnsquare at the San Francisco airport. We were at the gate waiting to board our flight to London which had been delayed by 8 hours. She was very professional and explained who she was and what the company did. She asked if my wife and I would like to give her our email address so that we might get compensation for our delayed flight. She also asked the same of my family members (we were a group of 6). We were all a little skeptical, but figured that it was only an email address and maybe something would happen. My wife and I got an email saying that we were filing for compensation for the delay and we signed a power of attorney on her laptop (the others did too). We then boarded our flight, had a wonderful Mediterranean cruise and flew home. I didn't think too much about the event until I got an email a couple of weeks after we got home saying that Airnsquare had filed a claim for us. I received another email after a couple of weeks later saying that we would be getting 840 euros after their fee. Still a little skeptical, but figured that maybe this was legit. Shortly thereafter, Airnsquare sent another email asking for my banking details so that they could wire the 840 euros. Hesitantly, I sent the information and immediately received an email that the funds would be wired and it could take up to 5 business days to reach my account. I received almost $1,000 in 2 days! I told the rest of my family members to send their bank details too. Airnsquare came through as promised. I would never have thought of seeking compensation for the delay on my own. The Company does take a percentage of the compensation award, but they did al the work. I just had to send a couple of emails. I guess that you could do this on your own, but where do you start. I'm sure that it wouldn't end up like this. We were all TOTALLY satisfied. Thanks so much to Airnsquare!

Reply from Airnsquare
Excellent Company
Approached at SFO Airport, by an airnsquare rep, after a 10hr delay back to London. She explained fully about their company and told us we may get compensation for our delay.
We have been kept updated and just over a month after our return we received €840 in compensation, I was amazed and very appreciative of this company for all the hard work they have done. Very reputable and would recommend anybody to use them. Thanks Airnsquare.

Reply from Airnsquare
Airnsquare is the REAL DEAL
I was approached by an Airnsquare rep at the airport before boarding our delayed flight (24 hours delayed). He was very kind and explained who he was and what the company did and asked if myself and my friends would like to give them our email in order to potentially get compensation for our delayed flight. My friends were skeptical and thought it could be some kind of scam but I figured it wouldn’t hurt just to try it out! I got an email a couple of weeks later saying our airline was denying to give compensation but Airnsquare would be pursuing the claim further and that it could take months before any resolution. Only 2 months later and I received an email that I was getting compensation for my flight! Airnsquare kept me up to date every step of the way and it was so easy to let them handle the situation and all I had to do was provide my bank details at the end of the process, at which time I reviewed a direct deposit just as promised. Airnsquare is a 100% reliable and legitimate! I never would have thought I’d get money back from that nightmare of a flight but now I’m extremely happy to have that money back in my pocket.

Reply from Airnsquare
Outstanding Service
We had a 21-hour delayed flight from Orlando, USA to Malta. Airnsquare took care of the reimbursement claim since the beginning. Everything went perfectly well.
We totally recommend Airnsquare services.
If we have any issues with any of our future flights we will contact them immediately.
My family and I would like to thank the Airnsquare team very much for the excellent service and for the outstanding customer service (transparency and continuous communication with the customer). We very much appreciate your expertise and time.

Reply from Airnsquare
Really well-handled experience
Really well handled experience. A rep from Airsquared approached me at the airport when I was boarding my flight from JFK to London that was cancelled earlier in the day.
He explained the process for the re-inbursement.
The process was very easy and I received $500 back in about a month after submitting my claim. Highly recommend using their services.

Reply from Airnsquare
Surprisingly Stress Free
Our flight from Orlando to London was delayed by almost 24 hours. We were approached by an Airnsquare representative who explained that we were entitled to compensation. Requesting compensation from the airline isn't something I want to think about when I just want to start my vacation so Airnsquare was a great alternative to the headache of dealing with customer service reps. The airline first denied the claim but Airnsquare appealed the claim to the supervisory authority and won. None of this cost extra beyond their fee and the entire process was headache-free. It took about 2 months but once they received the award, it was transferred to our account in less than 48 hours. I'd work with them again, if only to have a stress free process.

Reply from Airnsquare
This company is amazing
This company is amazing! I had delayed flight from New York to London, friendly representative approached me and explained that I am entitled to compensation. They won the case and after 1 month of my flight I had money transferred on my account! Great service!

Reply from Airnsquare
At first I thought it was to good to be…
At first I thought it was to good to be true, but turned out it's not a scam. It's real, both my friend and I received our refund in our bank account. I was aproched by a young lady after my flight was over 16 hours delayed and she gave my friend and I the information about Airnsquare. We signed up and received emails from the company along the way with updates pertaining to the case. Customer service was also very good when you had a question they got back to you promptly. I'm happy to say this company is legit and has great customer service. Will definitely use them again if my flight is ever delayed.
Airnsquare is so good
Airnsquare is so good, they are fast and they are nice. If necessary we will used them again. Thanks
Great service
Thet gave a very professional, and really great service. I can only recommend Airnspuare.
Representing the interests of the flying public.
Airnsquare has procured two settlements for me from a major international airline, once for a delayed flight and once for a canceled flight. While being happily surprised and grateful for the financial remuneration I am also appreciative that the organization Airnsquare is there to represent the interests of the flying public. Commercial airlines would like consumers to believe that their financial responsibility ends with the mere offering of a refund, brushing aside the enormous inconveniences caused by flight delays and cancellations. In this era of “cattle car” like air travel, it’s nice to know someone is watching out for the cows.
Airnsquare’s communications are top rate. Incredibly efficient, they inspire and earn trust.
Very professional and fast service
Excellent
Wow, what a great service. Airnsquare helped get compensation for a British Airways flight that was delayed for 21 hours. Amazingly helpful, communicative, and fast. I highly recommend.
Quick clear communication in every…
Quick clear communication in every case.
Having pursued compensation on my own on more than one occasion, I understand that the experience can be highly variable - some airlines make the process fairly simple, others have no interest in meeting their legal obligations. Airnsquare has taken the frustration out of the process. The communication is quick and simple with confirmation emails for every step, couldn't be happier.
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