Airnsquare Reviews 

305
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have used Airnsquare multiple times and cannot recommend them enough. On each occasion, I have been compensated as agreed and the communication with the team has been outstanding. Most recently, I... See more

Rated 5 out of 5 stars

Jim Rogan and Constance Hall-Rogan want to thank all the people at Airnsquare who worked to provide this airline refund for us. It truly helped compensate for the hassle of getting home after our flig... See more

Rated 5 out of 5 stars

There were two aspects of this process that deserve commendation. Firstly, we had no idea there was a law in Europe about reimbursement for situations like ours so having the representative at the g... See more

Rated 5 out of 5 stars

My SAS flight was canceled because of the pilot strike. Airnsquare was able to get us compensated for the return tickets we were forced to buy even though SAS had already refunded our return tickets.... See more

Company details

Information provided by various external sources

We specialize in getting airline travelers compensated during severe delays, cancellations or overbooking. We can get each passenger compensated with up to EUR 600/USD 750.


Contact info

4.9

Excellent

TrustScore 5 out of 5

305 reviews

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4.9

All reviews

(305)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy button

Process was professional and very hassle free for me. Got more than the airline itself offered. Very appreciate.

September 12, 2019
Unprompted review
Rated 5 out of 5 stars

AirNSquare is for real.

I was skeptical at first, but AirNSquare kept me informed about the the proceedings every step of the way. Very professional via their emails. If you want a no hassle way of getting a rebate for your flight delays - minus 30% - then you will not be disappointed...Trust(pilot) me.

September 3, 2019
Unprompted review
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Reply from Airnsquare

Thanks Paul for taking the time to write a review. Was our pleasure to assist!

Rated 5 out of 5 stars

No hassle

No hassle. No extended days waiting. At first i was skeptical about the option, but proved me wrong. Received compensation in the exact time they told me. Excellent!

August 31, 2019
Unprompted review
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Reply from Airnsquare

Was our pleasure to assist!

Rated 5 out of 5 stars

Wonderful experience

This was a great experience from the airport to receiving the payment. It was easy to do and they kept their promise. No hassle at all.

August 31, 2019
Unprompted review
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Reply from Airnsquare

Was our pleasure to assist!

Rated 5 out of 5 stars

Airnsquare was awesome to work with

Airnsquare was awesome to work with! Fredrick was so great and very helpful in the process. I was pleasantly surprised with Airnsquare and so happy that we went forward in working with them. Everything they told us that would happen did, and in a timely manner. Thank you Airnsquare!

August 30, 2019
Unprompted review
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Reply from Airnsquare

Was our pleasure to assist!

Rated 5 out of 5 stars

I was sceptical to begin with but this…

I was sceptical to begin with but this service is superb. My family and I were delayed for 14 hours, we received half the cost of our flights back, in the bank within a month. Fantastic coms, effortless service. We highly recommended this service.

August 30, 2019
Unprompted review
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Reply from Airnsquare

Was our pleasure to assist!

Rated 5 out of 5 stars

Good Service and worth their fee

This summer we had a flight booked from OAK to Rome on an international airlines. Our flight was significantly delayed, and there was a young woman walking around the boarding area asking if we wanted to sign up for a potential credit for the delayed flight. I was not aware before this point that international airlines can provide a credit to passengers for flight delays. I am still not sure of all the rules, but despite my initial hesitancy to give out private information, I let her sign up both myself and travel companion on her laptop right there and then. I began receiving timely and just the right amount in frequency updates regarding our claim. Eventually we received a partial credit for our flight. The funds were deposited in a timely manner. To be honest, I never did figure out what their "fee" was, but I don't really care at this point as had they not been there at the airport, I would not have received any credit at all. I would use them again.

August 29, 2019
Unprompted review
Rated 5 out of 5 stars

Airnsquare is great!

Airnsquare is great!

We recently had a cancelled flight and didn't think much of it (other than it sucked). Then, right before we got on the plane, there was somebody going around from Airnsquare offering to fight our claims on our behalf. The previous year, I had a cancelled flight and went through the claims process and it was PAINFUL. So given their offer of doing that all on my behalf (for a fee of 1/3 of the winnings), I thought that was totally worth it.

They were great in keeping us up to date with the process. And at the end of the day, what matters is the money coming into my bank account, which it did!

Even though a 1/3 of the claim is a big amount, in my eyes, it's totally worth it. The amount of stress and phone calls and emails I would've had to go through to do all of this is just not worth it. I'd happily pay a 1/3 of my claim for them to take care of it all for me.

Highly recommend you using their services. Totally worth it. 2/3 of the claim is way better than getting 100% of the claim but having to personally deal with the hassle of dealing with the airlines.

August 29, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Airnsquare

We recently dealt with Airnsquare with very favorable results. Like other passengers, we were at Logan Airport when one of their agents circulated among those of us whose flight was delayed 8 hours by Norwegian Air. The agent explained the EU rule and that they take a 30% cut. The delay occurred 2 months ago and it took this long for Norwegian to pay. I was wary of giving checking account info to Airnsquare but we had no problems. Although it’s true we could have theoretically handled this claim without them, we would not have known whom to keep after at Norwegian while they delayed paying out to the hundreds of people affected. Airnsquare regularly emailed updates to us on the progress or lack thereof and their continued pressure on Norwegian’s finance dept. to process the payments.

August 27, 2019
Unprompted review
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Reply from Airnsquare

Dear Mari,

Was our pleasure to assist. Thank you for taking the time to review us!

Rated 5 out of 5 stars

Very real, very professional

I thought this was a scam. It is NOT! I just got reimbursed for what I consider a long delay (6 hours) on a Norwegian flight from LAX to CPH. The representative at the airport was very easy to work with. The whole process took a matter of minutes. Very professional follow ups and clear communication. It is very apperant that you are working with lawyers. Not in the sleazy US way... These are more advocates for you and they treat your time and frustrations with respect. If you are hesitating on filing with these guys, just go for it. You have nothing to lose! Furthermore, I was told that you can take action on delayed flights up to 3 years ago. I have started a filing for a delay from 1 year ago and they are working very hard to compensate me for the lost time and hotel bookings and such that ensued from that delay. Thanks you guys!

August 27, 2019
Unprompted review
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Reply from Airnsquare

Dear Kyle,

Was our pleasure to assist. Thank you for taking the time to review us!

Rated 5 out of 5 stars

This was a great service

This was a great service, so easy!! I wish they were in Australia!

August 26, 2019
Unprompted review
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Reply from Airnsquare

Dear Lisa,

Was our pleasure to assist. Thank you for taking the time to review us and the kind words!

Rated 5 out of 5 stars

I was not aware of the policy that long…

I was not aware of the policy that long delays equal compensation. The airlines certainly don't advertise this policy. I appreciated Airnsquare being available to process claims for our family of 4. Our family received $1,848 after commissions. It was handled efficiently with communication of each step along the way and they answered emails immediately. I have no problem with them taking a fee for their services. Well done!

August 24, 2019
Unprompted review
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Reply from Airnsquare

Was our pleasure to assist Terry. Thank you for taking the time to review us and wishing you and the family a good weekend!

Rated 5 out of 5 stars

Norwegian 1 Day Delay to Barcelona

The awesome representative at the airport explained our rights to reimbursement for the one day delay to Barcelona. No one from the Airline explained that we were entitled to this. If not for the rep, we would not have known. The process was easy and we have received our money within 30 days. I highly recommend this!

Sincerely,

One Happy Customer!!

August 23, 2019
Unprompted review
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Reply from Airnsquare

Dear Evelyn,

It was our pleasure to assist!

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