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Rated 1 out of 5 stars

My problem is that there are NO assembly instructions showing where the ball goes and what is the funnel for and where does it go? Making me crazy!

Company replied

Rated 5 out of 5 stars

The products come all the way from Australia and arrive quickly. Shipping updates keep you informed during the process. Airphysio really helps keep my lungs clear. I don’t get acute bouts of respirato... See more

Company replied

Rated 3 out of 5 stars

I dislike because holes for air smaller than needing and it's largest resistance and less vibrations of metal ball inside . I bought Chinese device OPEP ,it's much more cheap but works better tha... See more

Company replied

Rated 5 out of 5 stars

The fact that AirPhysio helps to strengthen the lungs and dislodge unwanted congestion, which may have prevented many deaths during the height of Covid-19 had they had an AirPhysio prior to Covid-19 o... See more

Company replied

Company details

  1. Medical Equipment Manufacturer
  2. Exporter
  3. Medical Equipment Supplier
  4. Physiotherapy Equipment Supplier

Written by the company

AirPhysio is a mucus clearance and lung expansion OPEP device. The device uses an all-natural process called Oscillating Positive Expiratory Pressure (OPEP). This assists the body’s natural cleaning process. This helps to maintain optimal hygiene in the lungs and restores lung capacity.


Contact info

3.6

Average

TrustScore 3.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very good

It made al lot of diference in my life.and i recommand it .thamk you

April 17, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi Victor

We are glad to hear our AirPhysio is working for you. Thank you for the positive feedback. Using the AirPhysio regularly will help strengthen your lungs.

Kind Regards,
The AirPhysio Team

Rated 4 out of 5 stars

Supplier let down AirPhysio, but...........

Once AirPhysio discovered that its supplier had let it down, and had not dispatched my device, its Customer Service Team leaped into action, and I was very soon supplied with a very acceptable alternative to use until the original order was dispatched, and received quickly.

January 25, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi Richard,

Thanks for the positive review, we are delighted to hear that the device is helping with your breathing.

Kind Regards

The AirPhysio Team

Rated 1 out of 5 stars

I am very disappointed

I am very disappointed
I was expecting to reduce my medicine after using
Nothing had improved

February 20, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hello,

Thanks for your feedback. We recommend that you use the device 2-3 times a day for a minimum of 2-3 weeks, most customers get the best results after using the device for upwards of this time frame.

I will place the video link below for how to use your device.

https://www.youtube.com/watch?v=DZuajfqMTco&t=11s

Kind Regards,
AirPhysio Team

Rated 1 out of 5 stars

It didn't work for the price you…

It didn't work for the price you pay.for this device the ball doesn't do anything .

March 16, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi Tanja,
I would suggest you continue using the device as you are building lung strength and capacity even if the ball bearing is not vibrating.  Over time, this will happen and will help you break up mucus to be coughed out.

Kind Regards,

AirPhysio Team

Rated 1 out of 5 stars

I never received the device only an…

I never received the device only an empty case. The package says airbase. I thought the device would ship separately but I have not received anything else.

March 13, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi Camilla Cook

I am sorry to hear about your experience. Kindly email us at support@airphysio.com for further assistance.

Kind Regards
Airphysio Team

Rated 5 out of 5 stars

Great product The product was great

The product was great. Worked as advertised! But with in same week ordered I got two more charges. Had to get a new card . Need to check your security!

April 12, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hey Terry,

Thanks for the feedback, I am sorry this happened, I will pass this onto the relevant team.

Kind Regards
The Airphysio Team

Rated 1 out of 5 stars

Package was returned to sender

Package was returned to sender. I’m waiting for a refund.

March 8, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hello Dawn,

We are so sorry to hear this. To make sure you receive your refund in a timely manner, have you been in contact with our customer service?

Kind Regards,
AirPhysio Team

Rated 1 out of 5 stars

Still haven’t received

Still haven’t received! Awful experience. Ordered 4 Feb, allegedly dispatched 22 Feb.

April 10, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi Helena

I am sorry to hear about your experience. Kindly email us at support@airphysio.com for further assistance.

Kind Regards
Airphysio Team

Rated 5 out of 5 stars

I had a recent exasperation of my COPD.…

I had a recent exasperation of my emphysema/COPD and received my AirPhysio at the same time. I found much-needed relief and the ability to clear my lungs of mucus. I wouldn't be without it now and it's part of my daily routine.

April 1, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi Ed,

Thanks for the positive review, we are delighted to hear that the device is helping with your breathing.

Kind Regards
The AirPhysio Team

Rated 4 out of 5 stars

Air Physio, 1st Use

So, right out of the gate, my initial experience was...Annoying!!!
I have no idea who wrote your instruction sheet, but you really need to review things like this before they go out to the general public.
1) 1st off, I have at BSc in Biology, so, I understood "Point-Of-Use instructions and Concentrations tables. HOWEVER, WHAT A WASTE OF TIME!!! You are selling a consumer product, so make your instructions fit the AVERAGE CONSUMER, not a university educated science major!

2) You see, you placed the same point of use instructions on the instruction sheet TWICE! Why? It was a waste of space, paper and printers resources, not to mention, confusing for the average joe/joanne! I was even left wondering if I had missedsomething. Why was I reading the same thing twice?!

3) Next, GET RID OF CONCENTRATION TABLES!!! Simply list the amount of 70% Isopropyl Alcohol (spelled wrong on the instruction sheet, btw!), as this is the standard dilution sold over the counter in 90% of the worlds countries, and water to appropriately cover the Air Physio parts. By the way, it takes 5 TIMES the amount of water and isopropyl alcohol listed on the concentration table, in the average medium stainless steel or glass bowl, to properly submerse the parts of the unit. WHY WOULDN'T YOU JUST GIVE THE AVERAGE AMOUNT OF WATER AND ISOPROPYL ALCOHOL IN THE FIRST PLACE?! **Peoples kitchens are not laboratories and the average person has no titration or precision fluid measurement equipment in their kitchens!**

4) Next, your instructions say, "...soak in the solution in accordance with the manufactures guidelines." WHAT MANUFACTURE'S GUIDELINES?! There are NO guidelines on the instruction sheet, on the packaging, nor do isopropyl alcohol manufactures place sterilization guidelines on their packaging!!!!

5) Lastly, no where on your instruction sheet does it say that the surface on which you are drying the parts should also be sanitized and sterilized. As a matter of fact, just touching the unit with bare hands in the boiled or distilled water would immediately render the solution(s) unsterile.

Food for thought.

So, when I finally get to try my Air Physio in an hour or so, after it air dries, I will let you know how it goes.

****************************************************************
Second day of use:
The Air Physio works as listed in starting treatment. Phlem and mucous made its way out of my chest and I am noticing easier breathing immediately. I take both nasal and oral puffers, so the immediate physical and physiological evidence are encouraging!

More to follow as the use of the Air Physio continues.

April 7, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi,

I totally understand and thank you for your honest feedback.

Kind Regards,
The AirPhysio Team

Rated 4 out of 5 stars

It does work, but it takes time

I have asthma. The AirPhysio device doesn't give the large oscillations I expected, just very faint, light oscillations. However, they are enough to get some of the mucus loosened up and start clearing it from the lungs. The effect of the AirPhysio is inconspicuous at first, but after awhile it becomes more obvious that is working. It takes a little time to learn to control the air going into the device to get it to oscillate at the highest frequency.

Inhalation and exhalation spirometers have their purpose, and they do help. However, the AirPhysio does both, because you have to inhale deeply before using the device, then exhale at a moderate pace to get the ball bearing to move up and down.

It took me a few weeks to build up the number of times I use the AirPhysio each time because it tired my lungs out at first. Now when I use it, I feel like I can breathe so much better afterwards. When I miss a session, my breathing is noticeably more labored. This little device is becoming a necessary addition to my daily routine.

My only complaint is the price is a little steep.

April 8, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi,

I totally understand and thank you for your honest feedback.

Kind Regards,
The AirPhysio Team

Rated 5 out of 5 stars

Solved all of my breathing issues

Fast delivery! More than advertised. The problem I had with excess phlegm as a singer cleared in two days and relieved all of the problems I had. An amazing results with the Air Physio!! Thank you!

March 1, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi Justin,

Thanks for the positive review, we are delighted to hear that the device is helping with your breathing.

Kind Regards

The AirPhysio Team

Rated 5 out of 5 stars

I experience more air

I experience more air. I've had lungcancer and by using the Air Physio I feel I've helped making my lungs stronger again. I'm a fan!

April 5, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hello Yvonne,

Thanks for the positive review, we are delighted to hear that the device is helping with your breathing.

Kind Regards

The AirPhysio Team

Rated 5 out of 5 stars

Smooth transaction- excellent product

Order process went very smoothly with prompt delivery.
This device is excellent! I feel that it really helps to clear and strengthen my lungs. Thank you!

March 29, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi,
Thank you for the feedback. Great to learn the device is helping you breathe better.

Kind Regards,

AirPhysio Team

Rated 5 out of 5 stars

Very useful with my breathing really…

Very useful with my breathing really helpful for opening up your lungs

March 29, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hello Ms. Handley,

Thanks for the positive review, we are delighted to hear that the device is helping with your breathing.

Kind Regards

The AirPhysio Team

Rated 5 out of 5 stars

I have done this for two weeks at least…

I have done this for two weeks at least three times a day, went to my pulmonologist, and all of my breathing and sleep numbers are better by 15 % and he said he wishes that all his patients had this.

March 24, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

HI,

Thank you for your kind feedback and we are glad that the device is working for you.

Kind Regards,
The AirPhysio Team

Rated 5 out of 5 stars

I have COPD and asthma

I have COPD and asthma , after using physio for 2 weeks my breathing has improved dramatically I haven't needed my rescue inhaler. Physio is Amazing!
Thank you !

February 10, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi,

Thank you for your kind feedback and we are glad that the device is helping you.

Kind Regards,
The AirPhysio Team

Rated 5 out of 5 stars

It works for me

It works for me. I am relatively active, by way of example I skate-skied 15km today in difficult conditions. I am in my early seventies and find that focusing on my lungs / breathing 5 minutes a day with this device brings tangible benefits. It is not an overwhelming improvement as my only condition is primarily old age, coupled with youthful and not so youthful bad habits, but it is noticeable.

March 12, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi Robert,

I am glad to hear that AirPhysio is helping you breath better.

Kind Regards,

AirPhysio Team

Rated 3 out of 5 stars

Hi I can only give you 3 stars

Hi I can only give you 3 stars. I just started to use my device so I can't give you a really fair opinion. I lost my husband in December and my life is in a whirlwind. I will definitely start using it though on a regular basis. I need to watch your videos to make sure I'm using it properly.
Respectively,
Karen Morris

March 18, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi Karen,

I understand and I’m so sorry for your loss. Please do not hesitate to contact me should you require any further assistance regarding the AirPhysio.

Kind Regards,
The AirPhysio Team

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