My problem is that there are NO assembly instructions showing where the ball goes and what is the funnel for and where does it go? Making me crazy!
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See what reviewers are saying
The products come all the way from Australia and arrive quickly. Shipping updates keep you informed during the process. Airphysio really helps keep my lungs clear. I don’t get acute bouts of respirato... See more
Company replied
I dislike because holes for air smaller than needing and it's largest resistance and less vibrations of metal ball inside . I bought Chinese device OPEP ,it's much more cheap but works better tha... See more
Company replied
The fact that AirPhysio helps to strengthen the lungs and dislodge unwanted congestion, which may have prevented many deaths during the height of Covid-19 had they had an AirPhysio prior to Covid-19 o... See more
Company replied
Company details
Written by the company
AirPhysio is a mucus clearance and lung expansion OPEP device. The device uses an all-natural process called Oscillating Positive Expiratory Pressure (OPEP). This assists the body’s natural cleaning process. This helps to maintain optimal hygiene in the lungs and restores lung capacity.
Contact info
Suite A, 13-17 Rivendell Drive, 2486, Tweed Heads South, Australia
- +61 1300 723 110
- support@airphysio.com
- www.airphysio.com
3.6
Average
7K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Amazing I purchased one of your units about a…
I purchased one of your units about a month ago and the results have been outstanding. After a diagnosis of Acute Myeloid Leukaemia, aged 26, in 1997 I had four years of chemotherapy and radiation that absolutely shredded my lungs. 10 years post Bone Marrow transplant, my lungs were still very poor but I thought 'At least I am alive' thinking this was as good as it gets. I purchased a recumbent tricycle and spent 10 years doing epic unsupported long distance trips which helped somewhat but my lungs were like they had a false ceiling and I still struggled with deep breathing. Rising at dawn everyday to inhale ozone rich air was also helpful via the Wim Hoff method. I still thought this was 'as good as it gets'.
Three weeks of Air Physio has given me a new set of lungs - got anything for knees.
July 30, 2024
Unprompted review
Reply from AirPhysio Pty Ltd
Hi Christopher,
Wow! Thank you so much for sharing your experience with how AirPhysio has helped with your overall lung health! That is amazing! We can't express how much we appreciate hearing such transformative testimonials from our customers.
We hope you continue to receive wonderful results from using your device!
Please do not hesitate to contact us for any inquiries or assistance.
Kind Regards,
AirPhysio Team
Have yet to get the product
Delay in getting product; will review it When I get the product.
July 22, 2024
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Phil,
We sincerely apologize that your order is delayed and understand any frustration or inconvenience you may be experiencing as a result. One of our customer support team members is acting on this and is investigating your order. They will be in contact with you soon to provide you with an update.
Kind Regards,
AirPhysio Team
I have had airphysio for about 5/years
I have had airphysio for about 5/years. I have COPD, I personally think it's a God send if I'm feeling clogged it helps me greatly clear my lungs. It has never clogged up if washed properly. I am only breathing without oxygen because of the airpysio so thank you great product. And no I haven't been paid to give a review.
July 11, 2023
Unprompted review
Reply from AirPhysio Pty Ltd
Hi Steve,
This is a wonderful testimonial, thank you so much! This truly makes us feel so happy and proud to hear that this has been your experience using your AirPhysio.
We are glad to hear you are having much more ease with breathing using your device and have been receiving wonderful results with loosening up and clearing out secretions in your lungs as you navigate COPD. We hope you continue to enjoy using your AirPhysio and receive amazing benefits in your overall lung health!
Please do not hesitate to contact us for any inquiries or assistance at support@airphysio.com.
Kind Regards,
AirPhysio Team
Ordered 22 days ago and still hasn't been shipped
Can't rate product because my orderhasn't been shipped.
Placed order May 29, 2024 and as of June 20, 2024 my order hasn't been shipped. Feeling like a scam to me, unacceptable. I've reached out to customer support every week since June 5th and get the same reply that they going to monitor my order and it should be sent within 5 days from 3 different emails. It 22 days as of today and still nothing.
May 29, 2024
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Kecia,
Thank you for your feedback!
We sincerely apologize for the delay! We did run into an issue with backorders due to having to ship inventory from our main fulfillment center located in Australia to our U.S. fulfillment center based on the unexpected increase in demand for the AirPhysio devices. This has created a delay in fulfilling and processing orders and we sincerely apologize for the delay!
I do see one of our customer support representatives has been in contact with you via email providing updates to your order and has been monitoring your order daily for shipping updates.
While this decision was made to ensure that we can fulfill orders as quickly as possible, we regret to inform you that it has resulted in a delay in the dispatch of your order from the original estimated dispatch date, and we are truly sorry for this.
Upon checking, your order has shipped. One of our customer service representatives will be following up shortly with your tracking information via email.
We pride ourselves on ensuring our customer's order and shipping process is as seamless and efficient as possible. This is unusual and we are working diligently to ensure that this does not happen in the future!
Again our sincerest apologies for the delay!
Please do not hesitate to contact us for any inquiries or assistance.
Kind Regards,
AirPhysio Team
It helps to loosen the mucus
It helps to loosen the mucus
It is easy to clean
Made of good quality material
April 24, 2024
Reply from AirPhysio Pty Ltd
Hello Binnie,
Thank you so much this amazing review!
We are thrilled to hear that you are experiencing great benefits from using your AirPhysio! Hearing that it has been helping you with bringing ease to your breathing while also clearing out mucus is wonderful!
We hope that you continue to enjoy using your device and receive amazing results!
Please do not hesitate to contact us for any inquiries or assistance.
Kind Regards,
AirPhysio Team
not receive my order
hello second time i pay 92 euro for AirPhysio steel not receive them ordernr:73677 en 73675 let .e now if you sent it or my money back Afz:Gerda Bergwijn
April 28, 2024
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Gerda,
Thank you for your feedback!
We are sad to hear this has happened to you and we are more than happy to assist you with this matter! Have you contacted our customer support team to assist you? If you haven't, can you please email support@airphysio.com so that we can take a look at your order to further assist you?
Please do not hesitate to contact us for any inquiries or assistance.
Kind Regards,
AirPhysio Team
Very bad customer services
This company is not good. I returned 2 of these products (unopened) and been awaiting my refund for over 2 months!
April 5, 2024
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Bruce,
Thank you for your feedback.
We are sorry to hear this! According to our records, you made contact with our customer service support team on Friday, May 31, 2024. This was the only request we have in our system for you and you were assisted immediately. At this time you provided the information needed to process your return over the phone. Your refund was processed immediately and a confirmation email was sent to you to confirm the refund was processed.
If you are continuing to have issues with your refund, you can email our support team at support@airphysio.com and they will be happy to look into this matter for you.
Please do not hesitate to contact us for any inquiries or assistance.
Kind Regards,
AirPhysio Team
AirPhysio could save Your Life
The fact that AirPhysio helps to strengthen the lungs and dislodge unwanted congestion, which may have prevented many deaths during the height of Covid-19 had they had an AirPhysio prior to Covid-19 outbreak. The AirPhysio is reasonably priced it makes a good gift for friends and loved ones. Excellent Product for any Cold or Flu situation.Thank You AirPhysio. Kerry D. McClellan
April 8, 2024
Reply from AirPhysio Pty Ltd
Hello Kerry,
Thank you for this wonderful review and your feedback! We are thrilled to hear of your amazing results from using your AirPhysio!
We hope you continue to receive amazing benefits from using your device to improve your overall lung health.
Please do not hesitate to contact us for any inquiries or assistance.
Kind Regards,
AirPhysio Team
Worked For Me
My lungs have been damaged by having Long Covid. My GP wanted to prescribe an inhaler which I refused. I bought the Airphysio 3 year's ago, although initially it maybe quite expensive for some people. For me it's been the best health investment I've made.
May 23, 2024
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Linda,
Thank you for this amazing review!
We are proud to hear that your investment in an AirPhysio has positively impacted your health journey with navigating Long Covid.
We hope you continue to receive amazing benefits from using your device to improve your overall lung health.
Please do not hesitate to contact us for any inquiries or assistance.
Kind Regards,
AirPhysio Team
I have tried everything to open the…
I have tried everything to open the canister where the extra ball is stored and cannot do it, it looks like it is moulded on the plastic. How they expect anybody to do it. Where it says press and turn it is solid does even move in when pressed
.
May 1, 2024
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Julio,
Thank you for your feedback.
We would be happy to assist you!
We are sad to hear that you are having difficulty with removing the Child-Resistant Clear Top Cap. The cap is not molded to the base of the device to allow customers to clean their device and/or change their steel ball bearings as needed to increase or reduce resistance when using their device.
We have provided a link to a video below on how to use your AirPhysio device below. It includes step-by-step instructions as well as a video showing how to disassemble the AirPhysio device.
https://www.airphysio.com/users-guide/
If you are continuing to have issues, please reach out to our customer service support team for further assistance. You can email the support team at: support@airphysio.com. We would be more than happy to assist you!
Please do not hesitate to contact us for any inquiries or assistance.
Kind Regards,
AirPhysio Team
Absolute rubbish after two three max…
Absolute rubbish after two three max exhales, the device just clogs with condensation and stops vibrating thus doing nothing. Thought it was to good to be true, and yes it is. I would suggest keep your money and pay to go private with a Doctor. Asked for a refund, lets see if they even respond to my email. At 67 years of age, should have known better another scam.
April 26, 2024
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Stephen,
Thank you for your feedback.
In the beginning, we recommend doing what you can and not overexerting yourself and over time you will be able to get the ball to move for more extended periods of time. It is also best to get into a routine of using it 2-3 times per day, we recommend morning and night in intervals of 5 minutes for at least 2 weeks.
In some cases, it can take a little longer to see the desired results as it is on a case-by-case basis, so please stick with it. The increased lung strength and capacity come from continued use of the device, like going to the gym.
With continued use, you may feel more of a sensation. If the ball bearing is just moving slightly it will assist you with the mucus clearance and overall lung health.
We recommend a consistent blow rather than trying to blow too hard.
We also recommend that you use the device 2 – 3 times a day for a minimum of 2-3 weeks, most customers get the best results after using the device for upwards of this time frame.
I have provided a link to a video with step-by-step instructions below on how to use your AirPhysio device:
https://www.airphysio.com/users-guide/
Our top priority is making sure our customers are taken care of. We would love to look into this matter for you. Can you please forward your email request to our customer service support team so that we may further assist you? You can forward your email request to return your devices to: support@airphysio.com.
Please do not hesitate to contact us for any inquiries or assistance.
Kind Regards,
AirPhysio Team
Takes some getting used to
Takes some getting used to. I am starting to see results.
February 10, 2024
Reply from AirPhysio Pty Ltd
Hi Mark,
Thank you so much for your feedback!
We are thrilled to hear you are feeling results from using your AirPhysio! Optimal results are experienced with continued use over time. If the ball bearing is just moving slightly it will assist you with your overall lung health.
Please do not hesitate to contact us for any inquiries or assistance.
Kind Regards,
AirPhysio Team
..........
January 24, 2024
Reply from AirPhysio Pty Ltd
Hello Joshua,
Thank you for this amazing review!
We hope you continue to receive amazing benefits from using your device to improve your overall lung health.
Please do not hesitate to contact us for any inquiries or assistance.
Kind Regards,
AirPhysio Team
Simple it doesn’t work & couldn’t…
Simple it doesn’t work & couldn’t return it. I think it’s a scam
January 22, 2024
Reply from AirPhysio Pty Ltd
Hello Carolyn,
Thank you for your feedback.
With continued use, you may feel more of a sensation. If the ball bearing is just moving slightly it will assist you with the mucus clearance and overall lung health.
We recommend a consistent blow rather than trying to blow too hard.
We also recommend that you use the device 2 – 3 times a day for a minimum of 2-3 weeks, most customers get the best results after using the device for upwards of this time frame.
I have provided a link to a video with step-by-step instructions below on how to use your AirPhysio device:
https://www.airphysio.com/users-guide/
We checked our systems and do not see an email from you requesting to return your devices. Our top priority is making sure our customers are taken care of. We would love to look into this matter for you. Can you please forward your email request to return your devices to our customer service support team so that we may further assist you? You can forward your email request to return your devices to: support@airphysio.com.
Please do not hesitate to contact us for any inquiries or assistance.
Kind Regards,
AirPhysio Team
I puchased the childrens/ low adult…
I puchased the childrens/ low adult lung function - (I am 72) It is extremely easy to use. I have suffered with silent reflux for a long time which has resulted in my breathing becoming very shallow in an attempt to reduce the irritating dry cough. Using the device for just a couple of days and I am now deeper breathing and clearing some phlegm that was obviously lurking low down. I will continue to use this and progress through the regular model.
February 25, 2024
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Susan,
Thank you so much for your review!
We are thrilled to hear that you are experiencing great benefits from using your AirPhysio! Hearing that it has been helping you with bringing ease to your breathing while also clearing out mucus is wonderful!
We hope that you continue to enjoy using your device and receive amazing results!
Please do not hesitate to contact us for any inquiries or assistance.
Kind Regards,
AirPhysio Team
AirPhysio Results
It is difficult to use and I really don't know if it is helping or not.
October 24, 2023
Reply from AirPhysio Pty Ltd
Hello William,
Thank you for your feedback!
With continued use, you may feel more of a sensation. If the ball bearing is just moving slightly it will assist you with mucus clearance and overall lung health.
We recommend a consistent blow rather than trying to blow too hard.
We also recommend that you use the device 2 – 3 times a day for a minimum of 2-3 weeks as most customers get the best results after using the device for upwards of this time frame.
I have provided a link to a video below on how to use your AirPhysio device:
https://www.airphysio.com/users-guide/
If you have any additional questions or inquiries, please email us at support@airphysio.com
Kind Regards,
The AirPhysio Team
Utter waste of money.
Utter waste of money.
Be warned, returns paid by buyer and refunds are £10 short of cost...for ADMIN !!
SHAME ON YOU air physio
February 11, 2024
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Pamela,
Thank you for your feedback!
We are sad to hear that your device did not meet your expectations. Return shipping costs are the customer's responsibility as per our return policy. Once we have confirmed an order is being returned, we refund the cost of the device(s) (minus shipping fees). To clarify, we do not withhold fees for Admin. If you would like us to look further into this matter for you we would be more than happy to. You can email us at support@airphysio.com.
Please do not hesitate to contact us for any inquiry or assistance.
Kind Regards,
AirPhysio Team
I have been two using the device for two weeks 2…
I have been using the device for 2 weeks now. I have COPD and get out off breath quickly and always getting chest infections mostly in winter. I find the device has helped but I don't seem to bring any Mucus up . I did use 3 times a day and followed the video on utube then went to twice a day morning and evening. I am using the big steel ball . I am still wheezing, I'm going to stay with it for another week or so. I'm definitely not coughing as much so it's definitely doing some good.
February 14, 2024
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Laura,
Thank you so much for your feedback!
We are happy to hear that the device has been assisting you with reducing your cough over the last 2 weeks of using it as your navigating COPD. As you continue to use your device over time, you should continue to see more results. We recommend that you stick with it as it works best with consistent use over time. Reduced coughing is a great sign that your overall respiratory health is improving.
Please do not hesitate to contact us for any inquiry or assistance.
Kind Regards,
AirPhysio Team
I bought the AirPhysio for Sports
I bought the AirPhysio for Sports. The device takes a bit of getting used to, but it works as described. I decided to get the AirPhysio because I had RSV last year and it took a long time to recover. My breathing was reduced. I felt that my lung capacity had decreased and I kept coughing out excess mucous for 6-7 months. My mother and her sister both had SARS back in the early oughts. Their symptoms were similar to mine, as was the device they used for their breathing therapy.
Having avoided Covid until for years, I finally caught it in early January 2024, so I postponed starting with the AirPhysio until it was gone. When I started using the device about two weeks ago, I would cough out great gobs of mucous 5-6 times in a five minute set. You can literally feel the vibration from the device deep in your lungs. Now, I usually make it through five minutes with just one bout of coughing. So... less coughing and less mucous. I feel like the device improved my breathing dramatically in a short time. I'm very happy with it.
February 8, 2024
Unprompted review
Reply from AirPhysio Pty Ltd
Hello James,
Thank you for your feedback and review!
That is amazing! We are so thrilled to hear how your AirPhysio has been helping you with clearing mucus from your lungs after navigating both RSV and Covid. We are happy that it is bringing more ease to your breathing as well! We hope you continue to enjoy and receive amazing results from continued use of your device.
Please do not hesitate to contact us for any inquiry or assistance.
Kind Regards,
AirPhysio Team
Helps wit shortness of breath
Well made and seems to help with my breathing difficulties.
December 21, 2023
Reply from AirPhysio Pty Ltd
Hello Kathy,
Thank you so much for your kind words. We are so glad to hear that your AirPhysio is helping to bring more ease to your breathing!
Please do not hesitate to contact us for any inquiry or assistance.
Kind Regards,
AirPhysio Team
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