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Rated 1 out of 5 stars

My problem is that there are NO assembly instructions showing where the ball goes and what is the funnel for and where does it go? Making me crazy!

Company replied

Rated 5 out of 5 stars

The products come all the way from Australia and arrive quickly. Shipping updates keep you informed during the process. Airphysio really helps keep my lungs clear. I don’t get acute bouts of respirato... See more

Company replied

Rated 3 out of 5 stars

I dislike because holes for air smaller than needing and it's largest resistance and less vibrations of metal ball inside . I bought Chinese device OPEP ,it's much more cheap but works better tha... See more

Company replied

Rated 5 out of 5 stars

The fact that AirPhysio helps to strengthen the lungs and dislodge unwanted congestion, which may have prevented many deaths during the height of Covid-19 had they had an AirPhysio prior to Covid-19 o... See more

Company replied

Company details

  1. Medical Equipment Manufacturer
  2. Exporter
  3. Medical Equipment Supplier
  4. Physiotherapy Equipment Supplier

Written by the company

AirPhysio is a mucus clearance and lung expansion OPEP device. The device uses an all-natural process called Oscillating Positive Expiratory Pressure (OPEP). This assists the body’s natural cleaning process. This helps to maintain optimal hygiene in the lungs and restores lung capacity.


Contact info

3.6

Average

TrustScore 3.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I have both low and regular lung units

I have both low and regular lung units. Both work your lungs, but I seem to be able to control the low one better.

June 20, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hello Bardahl,

Thanks for the positive review, we are delighted to hear that the device is helping with your breathing.

Kind Regards

The AirPhysio Team

Rated 1 out of 5 stars

I purchased 3 of these on your offer…

I purchased 3 of these on your offer buy 2 get 1 free
Both myself and my husband have been using twice a day for a week now and have found no difference. My advice is don't wast your money on this product

July 17, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi, Thanks for the review, however we do recommend that you continue using the device for 2-3 weeks each morning and night for optimal results.

Kind regards

Rated 4 out of 5 stars

Need Help!

Need help understanding on how to physically use AirPhysio.

June 30, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hello Rhonda,

Thanks for reaching out.  I have placed a video link below for how to use your device. You can also visit our website for more information here www.airphysio.com/shop (http://www.airphysio.com/shop) under the User Tab.

https://www.youtube.com/watch?v=DZuajfqMTco&t=11s

For more assistance, please email us at support@AirPhysio.com 

Kind regards,
AirPhysio Team

Rated 4 out of 5 stars

Quick turn around

Quick turn around. Good product

May 22, 2023
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi Verlene

We are glad to hear our AirPhysio is working for you. Thank you for the positive feedback. Using the AirPhysio regularly will help strengthen your lungs.

Kind Regards,
The AirPhysio Team

Rated 4 out of 5 stars

Great concept

Great concept. Short learning curve. Great for bringing up phlegm.

May 22, 2023
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hello Richard,

Thanks for the positive review, we are delighted to hear that the device is helping with your breathing.

Kind Regards

The AirPhysio Team

Rated 5 out of 5 stars

Great begining…

This has begun the process for my health success

June 21, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hello TJ,

Thanks for the positive review, we are delighted to hear that the device is helping with your breathing.

Kind Regards

The AirPhysio Team

Rated 1 out of 5 stars
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hello,

We are sorry that you received this experience. If you could please forward the emails you sent to our support team requesting a refund in the past to support@airphysio.com we would be happy to look into this for you.

Kind Regards
The Airphysio Team

Rated 3 out of 5 stars

In my opinion device needs ,:more holes or holes in little bit largest diameter, I combine device with metal balls from Chinese device OPEP it's more I'm not satisfied little bit 1

I dislike because holes for air smaller than needing and it's largest resistance and less vibrations of metal ball inside .
I bought Chinese device OPEP ,it's much more cheap but works better than Airphysio.I combine metal balls from Chinese device with Airphysio device Chinese ball it works better and big ball from Airphysio for sportsman
with Chinese device it's working better too .
I little bit not satisfied with Airphysio
I bought 3 devices without experience.
I'll better bought 2 Chinese devices and 1 Airphysio.

June 13, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi Alexander

We are sorry you feel that way. We do offer a 30-day money-back guarantee and stand by that. We recommend that you use the device 2 - 3 times a day for a minimum of 2-3 weeks, most customers get the best results after using the device for upwards of this time frame.

Kind Regards,
Airphysio Team

Rated 5 out of 5 stars

Delivery was great

Delivery was great. Haven't started using the device yet until I meet with Pulmonary in July. Specialists do take awhile to get appointments. Just don't want to use something without approval from Doctor. If he gives the go ahead I will follow up to let you know.

Thanks again

May 2, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi Sam,

Thanks for the positive review, we are delighted to hear that you received your device and hope that once you get approval, the device assists with helping with your breathing!  We look forward to your feedback.

Kind Regards

The AirPhysio Team

Rated 5 out of 5 stars

The quality of the product

The quality of the product. I'm only actually using it for three minutes once or twice a day, although I intend to use it three times a day. Eventually I intend to keep to the recommendation of five minutes three times a day.
When I use the AirPhysio I can almost feel it doing me good. It may clean your lungs--it definitely seems to strengthen them.

June 15, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi Peter,

Thanks for the positive review, we are delighted to hear that the device is helping with your breathing.

Kind Regards
The AirPhysio Team

Rated 3 out of 5 stars

A bit early to tell

The device arrived relatively quickly to my overseas location through Australia Post. It is easy to use and instructions are clear. However I don't feel my lungs or chest vibrating when I use it, as stated on the instruction leaflet. My cheeks and throat vibrate. On the other hand my mucus problem has dried up quite quickly but I can't tell whether it is solely due to my AirPhysio device. But I certainly believe that it will help my lungs. I will keep on using it. Easy to get into the habit while watching TV in the evenings.

June 19, 2022
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi Sandy

In the beginning, we recommend doing what you can and not overexerting yourself and over time you will be able to get the ball to move for more extended periods of time. It is also best to get into a routine of using it 2-3 times per day, I recommend morning and night in intervals of 5 minutes for at least 2 weeks.

In some cases, it can take a little longer to see the desired results as it is on a case-by-case basis, so please stick with it. The increase in lung strength and capacity comes from continued use of the device, like going to the gym.

I have included a link to a video below to ensure you are using the device correctly. All the best and we hope you see improvements in your breathing.

HOW TO USE VIDEO: https://www.youtube.com/watch?v=DZuajfqMTco&t=11s
USER GUIDE: https://www.airphysio.com/users-guide/

Kind Regards,
The AirPhysio Team

Rated 5 out of 5 stars

It really has removed a lot of mucus…

It really has removed a lot of mucus from my lungs. I have COPD and I can tell my lungs are getting stronger.

May 29, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi Debra

We are glad to hear our AirPhysio is working for you. Thank you for the positive feedback. Using the AirPhysio regularly will help strengthen your lungs.

Kind Regards,
The AirPhysio Team

Rated 1 out of 5 stars

Never received anything

May 17, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi Adrian,

I am sorry to hear this, it appears that the package was lost in transit, I will process a new shipment for you, you will receive tracking information in the next 24–48 hours.

Kind Regards

Rated 5 out of 5 stars

That it truly works.

My husband has COPD. He uses it every morning. He doesn't cough all day plus he doesn't get out of breath.
We truly recommend.

April 19, 2023
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hello Susan,

Thanks for the positive review, we are delighted to hear that the device is helping your husband with his COPD and his breathing.

Kind Regards

The AirPhysio Team

Rated 1 out of 5 stars

Still have not recieved

I never received it and have asked for a new one to be sent out or my money back and have been ignored. I'm very unhappy

May 7, 2023
Unprompted review
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi,

I am extremely sorry for the delay of your order.

Please provide your complete shipping address to support@airphysio.com we would be happy to look into this for you.

Kind Regards
The Airphysio Team

Rated 1 out of 5 stars

Never got product order in April 19 2023

Never got product order in April 19 2023 said it was destroyed in transit why did you not sent another you just sent emails

April 18, 2023
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hello,

Due to no response in the past 48 hours, we will tag this ticket as resolved, if you have any further questions regarding this ticket, please respond in the next 24 hours or the ticket will be closed.

Rated 5 out of 5 stars

I was sceptical but after using for a…

I was sceptical but after using for a while, I can breathe easier, sleep better, have more energy

I'm happy with my purchase and look forward to seeing/feeling what else this will help me with.

April 19, 2023
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi Allen

That's good to hear.
Thank you for your positive feedback.
Using the AirPhysio regularly will help strengthen your lungs.

Kind Regards
The Airphysio Team

Rated 1 out of 5 stars

Never received

The only thing I can say is I never received my order. I emailed customer service and was told the order came to my address. That I need to check with the post office as it sent there instead of Ups. So that's that $104.00 out of pocket for something I never received. How can you make this better you ask ? Send me a package thru Ups or special delivery like you advertised instead of the Post Office. You know, this is the 1st time I have never received something ordered. Go figure !

April 19, 2023
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi Linda

I am sorry to hear about your experience. Kindly email us at support@airphysio.com for further assistance.

Kind Regards
Airphysio Team

Rated 5 out of 5 stars

My wife says they work advertised

My wife says they work advertised. Proper use of the device made a noted improvement in the congestion in her chest and aided in her breathing capability.

April 19, 2023
AirPhysio Pty Ltd logo

Reply from AirPhysio Pty Ltd

Hi Jack,

Thanks for the positive review!  We are delighted to hear that the device is helping your wife with her breathing.

Kind Regards

The AirPhysio Team

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