AirportParkingReservations.com Reviews 

54,099
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 6,330 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally friendly and helpful staff, noting that team members go out of their way to provide wonderful hospitality and assistance during every visit. People also appreciate the incredibly smooth online booking process and affordable rates, making it simple and stress-free to secure reliable parking spaces ahead of time. However, some reviewers noted minor logistical challenges regarding schedules. Consumers specifically mentioned that the shuttle buses only run every thirty minutes, meaning that travelers must plan their airport arrivals carefully to avoid spending unnecessary time waiting around.

What people talk about most

Service

Users describe ambiguous interactions with service, highlighting a wide split in customer experiences. While... See more

Staff

People report positive experiences with staff, highlighting that employees are extremely helpful, polite, and... See more

Location

Customers consistently note ambiguous experiences with location, as opinions are divided regarding ease of... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers found it very easy, seamless,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform as easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Don’t be in a hurry! You better arrive early enough to still give yourself the 2hr window for the airport. Representative was polite and professional, but a little slow. The driver on my return trip w... See more

Rated 4 out of 5 stars

It was very easy to book. Once we got to the parking area, it was a little confusing to figure out if we should wait at the bus shelter in the garage or walk to the hotel. I know the email mentions t... See more

Rated 5 out of 5 stars

Friendly staff. Was not charged any additional fee as my flight was delayed by 5 hours. Parking lot convenient to LAX airport Only minor issue is if they can inform guests that when they are loo... See more

Rated 5 out of 5 stars

The rooms are very nice and clean. All the employees were extremely helpful and accommodating to your needs. I would have to honestly say that staying there was one of the best hotel experiences I... See more


Company details

  1. Airport Shuttle Service
  2. Travel Aggregator

Written by the company

AirportParkingReservations.com is the leading provider in the U.S. and Canada of online solutions for finding convenient and affordable airport parking. Founded in 2000, the company was the first to offer online airport parking reservations. It has more than two decades of experience developing and operating online travel-related platforms.

Free Cancelations

Free Cancelations

You may cancel your reservation for a full refund at any time up to and including your scheduled arrival date. If you used Credit for some or all of your payment, that portion will be refunded in the form of Credit to your account. If you made a reservation for a lot that requires a Deposit, and need to cancel after your scheduled arrival date, your Deposit will be refunded in the form of a Credit to your account, but the Service Fee will not be refunded. If you made a reservation for a lot that requires full payment at checkout, we are unable to accept cancellations after the scheduled arrival date. For full payment lots, please be sure to cancel before your scheduled arrival date in order to receive a refund.

Contact info

4.2

Great

TrustScore 4 out of 5

54K reviews

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4.2

All reviews

(54,099)

6,069 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Parking Options

The ease in moving around the website. The website gives a lot of options. I use AirportparkingReservation no matter if we are traveling by flying or cruising.

August 6, 2026
Rated 1 out of 5 stars

Worse customer service.

I just booked my flight July 28 to August 4 and in July 1 week those guys returned my car with a muffler broken and they didn't take any responsibility of it knowing that i left my car in good condition when I parked there, I had to fix the car at the time that I arrived at Toronto otherwise I couldn't get my family safe to my house. They didn't take any responsibility at all , the worse customers service i will never use this company again. And obviously I don't recommend it to anyone especially .2026 August 28 it was not too far from today keep it in mind.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Easiest process ever

Easiest process ever! I pulled in, was told where to park, and the shuttle was waiting for me as I exited my vehicle. Since it was my first time, the driver pulled around to show me where pick up would be when I return.

August 6, 2026
Rated 1 out of 5 stars

So booking went great as always

So booking went great as always. I waited almost 2 hours for pick up. Had to call twice. Then they arrive and didn't know that I'm supposed to be picked up because the driver didn't know about me. Had to show my reservation to get in the van.

August 5, 2026
Rated 1 out of 5 stars

I attempted to book parking and was charged twice

I attempted to book parking; was informed by the website the booking did not go through. I tried three times then I gave up and booked another lot, also through this website, where the payment DID go through. So far so good! Until I found out they charged me for BOTH even though I didn’t get the notice for the one that didn’t initially go through until after my flight would have taken off! Their customer service does not have an easy way to explain issues and request a refund - so all I can do is warn you, my fellow travelers.

August 4, 2026
Rated 5 out of 5 stars

have use airport reservations a few…

have use airport reservations a few times. wasy to make reservations. we use the Home2 Hilton in ridley park, pa. nice hotel and good, secure place to park. reasonable prices. when the battery was dead on our car at pickup, they were very helpful. will use airport reservation website again

June 28, 2026
Rated 5 out of 5 stars

Easy & Affordable

Booking through this platform was seamless & affordable !! I usually book with Parkn'Fly but I had enough with them this passed February. Hoping the transport will be as easy as the booking process !! :)

August 5, 2026
Rated 4 out of 5 stars

The service is good

The service is good, but the location is not that easy to find (gps get confused), and there is a general lack of signage. The do shuttle you to the airport in your own vehicle, so I was happy that I chose the car ( I was going to park my motorcycle - lucky I didn't). The driver was very friendly, and I look forward to experiencing the pick-up when I get back.

August 5, 2026

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