AirportParkingReservations.com Reviews 

54,123
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 6,330 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally friendly and helpful staff, noting that team members go out of their way to provide wonderful hospitality and assistance during every visit. People also appreciate the incredibly smooth online booking process and affordable rates, making it simple and stress-free to secure reliable parking spaces ahead of time. However, some reviewers noted minor logistical challenges regarding schedules. Consumers specifically mentioned that the shuttle buses only run every thirty minutes, meaning that travelers must plan their airport arrivals carefully to avoid spending unnecessary time waiting around.

What people talk about most

Service

Users describe ambiguous interactions with service, highlighting a wide split in customer experiences. While... See more

Staff

People report positive experiences with staff, highlighting that employees are extremely helpful, polite, and... See more

Location

Customers consistently note ambiguous experiences with location, as opinions are divided regarding ease of... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers found it very easy, seamless,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform as easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Don’t be in a hurry! You better arrive early enough to still give yourself the 2hr window for the airport. Representative was polite and professional, but a little slow. The driver on my return trip w... See more

Rated 4 out of 5 stars

It was very easy to book. Once we got to the parking area, it was a little confusing to figure out if we should wait at the bus shelter in the garage or walk to the hotel. I know the email mentions t... See more

Rated 5 out of 5 stars

Friendly staff. Was not charged any additional fee as my flight was delayed by 5 hours. Parking lot convenient to LAX airport Only minor issue is if they can inform guests that when they are loo... See more

Rated 5 out of 5 stars

The rooms are very nice and clean. All the employees were extremely helpful and accommodating to your needs. I would have to honestly say that staying there was one of the best hotel experiences I... See more


Company details

  1. Airport Shuttle Service
  2. Travel Aggregator

Written by the company

AirportParkingReservations.com is the leading provider in the U.S. and Canada of online solutions for finding convenient and affordable airport parking. Founded in 2000, the company was the first to offer online airport parking reservations. It has more than two decades of experience developing and operating online travel-related platforms.

Free Cancelations

Free Cancelations

You may cancel your reservation for a full refund at any time up to and including your scheduled arrival date. If you used Credit for some or all of your payment, that portion will be refunded in the form of Credit to your account. If you made a reservation for a lot that requires a Deposit, and need to cancel after your scheduled arrival date, your Deposit will be refunded in the form of a Credit to your account, but the Service Fee will not be refunded. If you made a reservation for a lot that requires full payment at checkout, we are unable to accept cancellations after the scheduled arrival date. For full payment lots, please be sure to cancel before your scheduled arrival date in order to receive a refund.

Contact info

4.2

Great

TrustScore 4 out of 5

54K reviews

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4.2

All reviews

(54,123)

6,083 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not a reliable parking reservation company

I made a reservation for parking at LAX and without a request from me, my reservation was cancelled and my credit card charge was refunded. Users should be careful as this company can cancel your already paid reservation without a request from the customer. Not a reliable business.

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

Valet parking reservation

Very easy to make our valet parking reservation. We like the fact that there is also free shuttle service to port terminal and back to the parking area. Can't talk about more, as this is our first time using this service.

July 26, 2026
Rated 5 out of 5 stars

Everything worked as planned.

Everything worked as planned.

Made the reservation for my long term parking through their website and simply showed the hotel my receipt. They then issued me a parking pass and I was on my way. The reviews for the parking sites are legitimate. I picked a highly rated parking lot and, sure enough, it was a smooth process.

May 8, 2026

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